i am also unable to download the latest update from Microsoft. i keep getting a script error notification.
my pc also seems to boot up really slowly. when Windows has finish logging it takes about 5 minutes before i can even do anything to it.
here i enclose my hijack this log file and startup list file.
i really hope you guys can help me. i've been trying all sort of fixes but to no avail.
i'm running norton anti-virus corporate edition and avg free edition. i have windows defender it too can't get update from microsoft, i'm using a legit copy of windows.
your coorperation and help is highly appreciated. thank you.
yours truly
akagidemon
Logfile of HijackThis v1.99.1
Scan saved at 1:23:36 AM, on 5/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Alwil Software\Avast4\ashSimp2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\All Users\Documents\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://bots.acclaim.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://free.grisoft.com/
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04h\BrStDvPt.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [TuneUp MemOptimizer] "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKCU\..\Run: [Symantec AntiVirus] C:\Program Files\Symantec AntiVirus\VPC32.exe
O4 - HKCU\..\Run: [Microsoft Office Outlook] C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE /recycle
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1188276706620
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.c.../acclaim_v4.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1198396709156
O16 - DPF: {70EE0AA4-5A3A-4052-8FFA-2EEDA43F7942} (Innotive Cibrowser Control 1.1) - http://www.innotive....cibrowser11.cab
O16 - DPF: {BD08A9D5-0E5C-4F42-99A3-C0CB5E860557} (CSolidBrowserObj Object) - http://cdn1.acclaimd...lidstateion.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{93ECAE3A-CEDD-4B7C-9C91-0B85BCAB788F}: NameServer = 202.188.0.133
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
StartupList report, 5/12/2008, 1:28:19 AM
StartupList version: 1.52.2
Started from : C:\Documents and Settings\All Users\Documents\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16608)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\DNA\btdna.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Alwil Software\Avast4\ashSimp2.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Winamp\winamp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\All Users\Documents\HijackThis.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Windows Defender = "C:\Program Files\Windows Defender\MSASCui.exe" -hide
SetDefPrt = C:\Program Files\Brother\Brmfl04h\BrStDvPt.exe
avast! = C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
BitTorrent = "C:\Program Files\BitTorrent\bittorrent.exe"
BitTorrent DNA = "C:\Program Files\DNA\btdna.exe"
TuneUp MemOptimizer = "C:\Program Files\TuneUp Utilities 2007\MemOptimizer.exe" autostart
IDMan = C:\Program Files\Internet Download Manager\IDMan.exe /onboot
Symantec AntiVirus = C:\Program Files\Symantec AntiVirus\VPC32.exe
Microsoft Office Outlook = C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE /recycle
--------------------------------------------------
File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command
(Default) = "%1" %*"
--------------------------------------------------
File association entry for .SCR:
HKEY_CLASSES_ROOT\scrfile\shell\open\command
(Default) = NOTEPAD.EXE %1
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
IDM Helper - C:\Program Files\Internet Download Manager\IDMIECC.dll - {0055C089-8582-441B-A0BF-17B458C2A3A8}
(no name) - (no file) - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
--------------------------------------------------
Enumerating Task Scheduler jobs:
1-Click Maintenance.job
AppleSoftwareUpdate.job
MP Scheduled Scan.job
Norton Security Scan.job
--------------------------------------------------
Enumerating Download Program Files:
[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://download.micr...heckControl.cab
[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://www.update.mi...b?1188276706620
[GameLauncher Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\GAMELA~1.OCX
CODEBASE = http://www.acclaim.c.../acclaim_v4.cab
[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://www.update.mi...b?1198396709156
[Innotive Cibrowser Control 1.1]
InProcServer32 = C:\WINDOWS\system32\CIBROW~1.OCX
CODEBASE = http://www.innotive....cibrowser11.cab
[CSolidBrowserObj Object]
InProcServer32 = C:\WINDOWS\system32\SolidStateNetworks\SolidStateION\solidax.dll
CODEBASE = http://cdn1.acclaimd...lidstateion.cab
--------------------------------------------------
Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*
Windows NT checkdisk command:
BootExecute = autocheck autochk *
Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\Documents and Settings\All Users.WINDOWS\Application Data\Grisoft\Avg7Data\avg7upd\install.1\upd_vers.cfg => C:\Program Files\Grisoft\AVG7\upd_vers.cfg|C:\Program Files\Grisoft\AVG7\wait4sd||C:\Documents and Settings\All Users.WINDOWS\Application Data\Grisoft\Avg7Data\avg7upd\install.1\u-fwd.idx||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\tfi_correct_20544.html||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\Setup.msi||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\Update.exe||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\Setup.msi||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\Update.exe||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\~nsu.tmp\Au_.exe||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\~nsu.tmp||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\~nsu.tmp\Au_.exe||C:\DOCUME~1\SHINIG~1\LOCALS~1\Temp\~nsu.tmp||C:\WINDOWS\SxsCaPendDel\14f5070ff856fc649abab02ba922cf7c||C:\WINDOWS\SxsCaPendDel\b0aa10ecd0606e043adcb7bcaaddda1d||C:\PROGRA~1\ALWILS~1\Avast4\Setup\reboot.txt
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll
--------------------------------------------------
End of report, 7,769 bytes
Report generated in 0.656 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only