Jump to content

Build Theme!
  •  
  • Infected?

WE'RE SURE THAT YOU'LL LOVE US!

Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 91846 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


Photo

[Closed] Annoying Popups


  • This topic is locked This topic is locked
4 replies to this topic

#1 Tigger1234

Tigger1234

    New Member

  • New Member
  • Pip
  • 2 posts

Posted 04 May 2008 - 03:15 AM

Hi

I am nowhere near smart enough to go into system files and try to find whats going on, I know my way around a computer but not that well. I am pretty sure that my computer is infected and I need to clean it up..Everytime I go online, It would say at the bottom righthand "Ad Served By Internet Software" followed by a popup! Is there help for me, to get rid of this...I am running windows XP Professional SP2

I have completed a scan with Hijack This and the results are:-

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:54:26, on 04/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\System32\Rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft....k/?LinkId=74005
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {30D79B4E-4922-4001-80E6-9C3E7BC13DA4} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A4AC5231-62AD-42A5-B012-A5601ED5455F} - C:\WINDOWS\system32\ljjjhijh.dll
O2 - BHO: InternetSoftware - {AF7E9EBB-E1CF-7F7C-C608-13185698F3E9} - C:\Program Files\InternetSoftware\InternetSoftware-2.dll
O2 - BHO: (no name) - {B1BDBF71-0B97-4491-873D-DB2F6AE26AD1} - (no file)
O2 - BHO: (no name) - {B8E04BFF-947D-43F3-BE65-89E17D1A9FD8} - (no file)
O2 - BHO: (no name) - {D74F4A3F-255A-4132-93C7-76BF5C329332} - (no file)
O2 - BHO: nextads browser optimizer - {e491d0dc-f1f3-d23b-5c6f-ce0564966448} - C:\WINDOWS\system32\{317ca5ca-b078-9b54-843b-40d49706c962}.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows live Messenger] msn.com
O4 - HKLM\..\Run: [spa_start] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\{317ca5ca-b078-9b54-843b-40d49706c962}.dll" DllInit
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [2c3491c0] rundll32.exe "C:\WINDOWS\system32\jgpgjemb.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1204227854093
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun....ows-i586-jc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O20 - Winlogon Notify: ljjjhijh - C:\WINDOWS\SYSTEM32\ljjjhijh.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
O24 - Desktop Component 0: (no name) - http://pics.ebaystat...cs/uk/tbx/s.gif

--
End of file - 7050 bytes

I use spybot - search and destroy, PcTools Anti Virus normally but have recently used adaware and ccleaner but nothing seems to work.

Can anyoune please help

Thank you

Martin

    Advertisements

Register to Remove


#2 Trevuren

Trevuren

    Teacher Emeritus

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,632 posts
  • Interests:Woodworking

Posted 04 May 2008 - 10:25 AM

Hello Tigger1234 and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


A. First we must disable some of your security programs so that they do not interfere with the running of our tools:

SPYBOT TEATIMER
  • Launch Spybot S&D, go to the Mode menu and make sure "Advanced Mode" is selected.
  • On the left hand side, click on Tools, then click on the Resident Icon in the list.
  • Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
  • Click on the "System Startup" icon in the List
  • Uncheck the "TeaTimer" box and "OK" any prompts.
  • If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
  • Exit Spybot S&D when done.
  • (When we are done, you can re-enable Teatimer using the same steps but this time place a check next to "Resident TeaTimer" and check the "TeaTimer" box in System Startup.]


Also, please disable your PCTools Antivirus program


B. Please download ComboFix by sUBs from HERE or HERE directly to your Desktop.

Note: If you already have ComboFix on your machine, please DELETE it from your desktop before downloading the newest version.

Go to Posted Image -> Run -> copy/paste the following single line command in the runbox & click OK

"%userprofile%\desktop\combofix.exe" /killall

Posted Image
  • DO NOT USE your computer for any other purpose while ComboFix is running.
  • ComboFix may restart your computer, this is normal.
  • When finished, it will produce a log, ComboFix.txt.
  • Please post ComboFix.txt in your next reply along with a new HijackThis log.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Microsoft MVP Consumer Security 2008 - 2009


Proud graduate of TC/WTT Classroom



The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Want to help others? Join the ClassRoom and learn how.


Posted Image

#3 Tigger1234

Tigger1234

    New Member

  • New Member
  • Pip
  • 2 posts

Posted 05 May 2008 - 03:35 AM

I have got as far as 'System Startup' but cannot find "teatimer" box to uncheck....any ideas??

#4 Trevuren

Trevuren

    Teacher Emeritus

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,632 posts
  • Interests:Woodworking

Posted 05 May 2008 - 10:34 AM

Uninstall TeaTimer or even Spybot if you have to. It is crucial that it is not allowed to come into play uding this tool.
Microsoft MVP Consumer Security 2008 - 2009


Proud graduate of TC/WTT Classroom



The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Want to help others? Join the ClassRoom and learn how.


Posted Image

#5 Trevuren

Trevuren

    Teacher Emeritus

  • Authentic Member
  • PipPipPipPipPipPip
  • 8,632 posts
  • Interests:Woodworking

Posted 13 May 2008 - 02:18 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log
Microsoft MVP Consumer Security 2008 - 2009


Proud graduate of TC/WTT Classroom



The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

Want to help others? Join the ClassRoom and learn how.


Posted Image

Related Topics



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users