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[Closed] Please help with endless popups!

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Post #1
Hi, can you please help me clean up my computer.

Keep getting pop-ups when on line. No matter how many different scans I run, I can't seem to get rid of them! Hijack this log follows -
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:52:48, on 28/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\AOL\1195834164\ee\AOLSoftware.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
c:\program files\common files\aol\1195834164\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1195834164\ee\aolsoftware.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Total\TotalB.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://em.pc-on-internet.com/eas?cu=75&…;nums=N04SGBHBZ
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195834164\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB002" /M "Stylus C62"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {DF1C8E21-4045-4D67-B528-335F1A4F0DE9} - http://es6-scripts.dlv4.com/binaries/egacc…_1073_em_XP.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0257653D-872D-41EB-9F13-DEC31CE63BC7}: NameServer = 92.31.242.20 92.31.242.21
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA5A0D6B-BE06-4DDC-8F5E-33D2C2205E1C}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{0257653D-872D-41EB-9F13-DEC31CE63BC7}: NameServer = 92.31.242.20 92.31.242.21
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 9078 bytes
Post #2
Hi, and Welcome to WhatTheTech :)

My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

As I am still training, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.

jpshortstuff
Post #3
Hi

What kind of popups are you getting?


Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here.

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
  • Close all applications and windows.
  • Double-click on dss.exe to run it, and follow the prompts.
  • When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt<-this one will be minimized
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.
Thanks.
Post #4
Hi, thanks for your help!

The pop-ups are mostlt from fp.pc-on-internet.com askine me to install SWS Antispyware 2007, or from www.ukprizedraw.co.uk, and sometimes I get a "crazy girls" icon appearing on the desktop!

I have run the scans as you asked, and here are the log files -

Malwarebytes' Anti-Malware 1.11
Database version: 710

Scan type: Full Scan (C:\|)
Objects scanned: 75750
Time elapsed: 39 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\sudoplanet (Adware.EGDAccess) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\SudoPlanet.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SudoPlanet (Adware.EGDAccess) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\SudoPlanet (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\updates (Adware.EGDAccess) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\nsinet.exe (Dialer) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\Privacy Policy.url (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\SudoPlanet.dll (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\SudoPlanet.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\Terms and conditions.url (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\uninst.exe (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\SudoPlanet\Website.url (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Desktop\SudoPlanet.lnk (Adware.EGDAccess) -> Quarantined and deleted successfully.

Deckard's System Scanner v20071014.68
Run by [removed] on 2008-05-03 13:30:37
Computer is in Normal Mode.
——————————————————————————–

– System Restore ————————————————————–

Successfully created a Deckard's System Scanner Restore Point.


– Last 5 Restore Point(s) –
38: 2008-05-03 12:30:45 UTC - RP100 - Deckard's System Scanner Restore Point
37: 2008-04-29 17:25:16 UTC - RP99 - System Checkpoint
36: 2008-04-28 16:14:20 UTC - RP98 - Installed Adobe Reader 8.1.2
35: 2008-04-28 13:45:43 UTC - RP97 - Installed QuickTime
34: 2008-04-28 13:32:25 UTC - RP96 - Removed Adobe Reader 8.1.2


– First Restore Point –
1: 2008-02-01 18:09:56 UTC - RP63 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 384 MiB (512 MiB recommended).


– HijackThis (run as Owner.exe) ———————————————–

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:31:23, on 03/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\AOL\1195834164\ee\AOLSoftware.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\AOL 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
c:\program files\common files\aol\1195834164\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1195834164\ee\aolsoftware.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://em.pc-on-internet.com/eas?cu=75&…;nums=N04SGBHBZ
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195834164\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB002" /M "Stylus C62"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [copbhqih] c:\documents and settings\owner\local settings\application data\copbhqih.exe copbhqih
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {DF1C8E21-4045-4D67-B528-335F1A4F0DE9} - http://es6-scripts.dlv4.com/binaries/egacc…_1073_em_XP.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 8940 bytes

– File Associations ———————————————————–

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


– Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ———————

All drivers whitelisted.


– Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ——————–

R2 RichVideo (Cyberlink RichVideo Service(CRVS)) - "c:\program files\cyberlink\shared files\richvideo.exe"
Post #5
Hi

Viewpoint Media Player is often installed without the users permission. If you didn't install it, or if you did but you no longer use it, I recommend you get rid of it.

Please click Start >> Control Panel >> Add or Remove Programs.
Find the item below on the list and click Remove.
Viewpoint Media Player
Let me know how it goes.


Open HijackThis. Hit Do A System Scan Only. Place a check next to the following items (if present):
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [copbhqih] c:\documents and settings\owner\local settings\application data\copbhqih.exe copbhqih

Close all browsers and windows except for HijackThis and click Fix Checked.


We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Please Right Click your Start button, and click Explore.
Next, locate and delete the following files and folders (if present):

Files:
c:\documents and settings\owner\local settings\application data\copbhqih.exe <

If any of them aren't there then don't worry, but if you have a problem deleting one of them then please let me know.


Please do an online scan with Kaspersky WebScanner

Follow this link in Internet Explorer (Note: You must use Internet explorer to use Kaspersky): Kaspersky WebScanner

You will be prompted to install an ActiveX component from Kaspersky,
Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    o Scan Options:
    Scan Archives Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    o Now click on the Save as Text button:
  • Save the file to your desktop.
Please post the results of the Kaspersky scan in your next reply, along with a fresh HijackThis log.

Also, please give a detailed description of how your computer is running and behaving at the moment, listing any remaining problems.

Thanks.

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