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[Closed] Unwanted Spyware


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2 replies to this topic

#1 Amanda

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Posted 29 April 2008 - 04:11 PM

Hi I have somehow got this unwanted system on my computer and CANNOT get rid of it. HELP! Amanda.

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#2 Trevuren

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Posted 30 April 2008 - 09:01 PM

Hello Amanda and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


Download HijackThis from Here .
  • Choose the default location of C:\Program Files\Trend Micro\HijackThis as the destination. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!
  • Click the Install button.
  • Accept the license agreement .
  • The progam will place a shortcut on your desktop. This will make it easier for you to access the tool when required.
  • Click Do a system scan and save a log file. A Notepad file will open.
  • To post the text, first you must highlight the entire text and then press the (Ctrl+C) keys which copies it to your clipboard.
  • Now paste the log into this thread using the (Ctrl + V) buttons.


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


In addition, Please provide a list of uninstallable programs.

To Provide a List of Installed Programs
  • Run HijackThis.
  • Click Config>>Miscellaneous Tools>>Open Uninstall Manager>>Save List
  • Save list to Desktop
  • Copy the Notepad list and Paste it into this thread.

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#3 Trevuren

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Posted 06 May 2008 - 06:27 PM

Due to inactivity this topic will be closed. If you need help please start a new thread and post a new HJT log
Microsoft MVP Consumer Security 2008 - 2009


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