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Spyware / Malware / Virus Removal

[Closed] hye silver

13 min read

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Post #16
hye silver….erm..im doing the fix.reg thingy.i did it numerous times (in a variety of possible ways i can think of) but wen i click the icon it comes with a pop up telling me that its not a valid win32 application.please help..thanx
Post #17
Hi beautifulcoffee,

Please complete the DSS file association instructions, then try it again.

If it still doesn't work, then do this:
Press Start->Run, copy/paste the following command (it's one long command) into the box and press OK:

regedit "%userprofile%\desktop\fix.reg"

You should be asked for confirmation, answer Yes then OK to close the dialog box.
Post #18
ello silver, i did the 2nd instructions n my comp came up with a new tab. something about no disk or file system error… :smack: :smack:
Post #19 last edited
I'm sorry that you are having difficulty!

Which set of instructions are the "2nd set"? Do you mean the alternative method in my previous post using Start->Run ?
Please confirm which set of instructions you were following, and if you can recall, the exact error.
Also tell me how your computer is behaving right now.

Then make new DSS reports as follows:
  • Make sure DSS.exe is on your Desktop
  • Press the Start->Run, copy/paste the following command into the box and press OK:

    "%userprofile%\desktop\dss.exe" /config

  • A configuration box will appear, click the Check All button and press Scan!

Once complete, please post both DSS logs.
Post #20
hye silver, i think im aving difficulties coz im not a techy person…i juz hope im not troubling u .yes, the 2nd instruction was the 1 i followd n it said no disk or file system error.it was pretty short. Of late the comp has been less irritating.i still get popups asking me to send reports MOST (it used to be everytime) of the time i close the internet explorer.the is sumthing new though, it goes sumthing like : the instruction at "0x085e262" referenced memory at "0x000000". the memory could not be written.It happens wen i close the internet explorer too.wen i close one tab,the instructions (the 1st or 2nd and sumtimes both) will popup n all the tabs and other windows will close….for instance, to add this reply, it took me two times to relogin…

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Post #21
Hi beautifulcoffee,

Don't worry, I'm more than happy to help :) you don't need to be a techy person for us to clean you machine and if you have any further difficulties please just let me know and we'll work through them together.

Please try the following, if something doesn't work then stop and let me know:

Next press Start->Run, copy/paste the following command (it's one long command) into the box and press OK:

reg delete HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system /v DisableRegistryTools /f

Now, reboot your computer

Then, please try the DSS instructions again:

  • Press Start->Run, copy/paste the following command into the box and press OK:

    "%userprofile%\desktop\dss.exe" /daft

  • Press OK to the disclaimer(s) and then press Scan
  • Place checkmarks in all the boxes that appear and press Fix
  • Then close Deckard's System Scanner
If the DSS instructions worked OK, then try fix.reg again:
Press Start->Run, copy/paste the following command (it's one long command) into the box and press OK:

regedit "%userprofile%\desktop\fix.reg"


Once complete, please tell me how you got on with that.

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