Yup. I got some bad malware and spyware, and it's keeping me from running combofix and HJT, even in safemode. I was able to run CCleaner, and delete some of the threats, but not all of them. I've also tried renaming and re-downloading the files, but nothing seems to work.
It's up to you, all-mighty tech warriors.
EDIT:
So, I just found out, the trojan is Storageprotector. Apparently, after a quick check on Google, it is incredibly difficult to get rid of, as most anti-spyware/malware doesn't even recognize it.
Please help me soon!
My name is jpshortstuff. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
As I am still training, my posts to you will be checked by an Expert member. This will ensure that all advice and instructions I give you are accurate and safe. This may mean that my replies may take a little longer.
Ok, lets try a different scan that will also include a HijackThis log with it. If it doesn't work first time, try in safe mode. Let me know how it goes.
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt<- this one will be maximized and extra.txt<-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt and the extra.txt in your reply.
EDIT:
So, I just found out, the trojan is Storageprotector. Apparently, after a quick check on Google, it is incredibly difficult to get rid of, as most anti-spyware/malware doesn't even recognize it.
Please help me soon!
