I am trying to fix one of my old computers. I have MBAM and a few days ago it seems that my computer was ambushed by pop ups while on boxingscence. Anytime I run a scan it always brings up the same infections. I tried to download combofix, since it always seems to solve my problems. Anyhow, when I am trying to run it, it says that it has been compromised. That I should download a fresh copy. It says note: you may be infected with virut. Which I hope is not true. Any help will be greatly appreciated.
All advice given by anyone volunteering here, is taken at your own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.
You should not be running Combofix on your own, its a very powerful tool and while all systems and infections are different what it fixes on one system it could damage another. This forum, myself and sUbs will not be responsible if you run it and damage your system.
Follow the prompts and by default it will install in C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe
Open HJT Scan and Save a Log File, it will open in Notepad
Go to Format and make sure Wordwrap is Unchecked
Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread by using the Submit Reply and not start a New Thread.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
Download Dr.Web CureIt to the desktop:
Doubleclick the drweb-cureit icon to start the program.
press start
Allow the program to run the initial express scan
This will scan the files currently running in memory. If something is found, click the YES button when it asks you if you want to cure it. This is only a short scan. Note: A pop up may appear during this phase suggesting you purchase their program - click the X at the top right corner of this pop-up to close it.
Once the short scan has finished, check the Complete scan box on the left side, even if nothing was found on the initial scan.
Then click the small green arrow button on the right under the Dr.Web Antivirus picture to start the complete scan. (This scan will take several hours)
During this complete scan - if Dr.Web finds an infection a window will pop up requesting your attention. Select the Cure button.
Note:(If the file cannot be cured, Dr.Web will automatically delete the file)
Once the scan is complete, on the menu bar, click file and choose report list.
Save the report to your desktop. The report will be called DrWeb.csv
Note:this report will need to be renamed to Dr.Web.txt in order to post it on the forum.
Close Dr.Web Cureit.
Please post the Dr.Web.txt report in your next reply
