[Resolved] help my computer wont let me do anything

oh sorry i misread theres more .exe things than the ones i just told you : lic98log.exe, lic98rmt.exe, logwatnt.exe, licrcmd.exe, lic98rmtd.exe, and i think thats bout it. sorry bout this

I was trying to figure out if it is a anti-virus or firewall program. Lets try repair IE. Method 1: Microsoft Internet Explorer 6.x Repair for Windows XP From the Start menu, select Run. In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow) Select the OK button. Follow the prompts throughout the System File Checker process. Reboot the computer when System File Checker completes. Method 2: Microsoft Internet Explorer 6.x Repair for Windows XP From the Start menu, select Search, select All Files and Folders. Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option. Ensure that Search System Folders and Search Subfolders are also checked. In the All or Part of the File Name box, type ie.inf In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder. Click the Search button. In the search results pane, find the ie.inf file located in Windows\Inf folder. Right click the ie.inf file and click Install on the context menu. Reboot the computer when the file copy process is complete. Microsoft Knowledge Base Article - 318378 How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP

oh ur gonna think im thick , i cant repair iexplorer coz i havent got the windows cd.. i just moved a few days ago and the cd is in a box in storage somewhere i honestly couldnt tell u where it is.. can i delete this iexplorer and download or purchase a new one somehow? or perhaps delete this and just get firefox or somethin.. or is it compulsary that i have to repair it?/

We can try a couple other things.

If you download and double click on this small app, it will restore all the default search fuctions for IE.

http://www.spywareinfo.com/downloads/tools/IEFIX.reg

Save it to your desktop.

Right click on the file IEFIX.reg and select Merge.



If that doesn't work, see if you have this file:
C:\windows\ServicePackFiles\i386\ie.inf

Right Click on ie.inf and select install.

ok i merged iefix.reg now what?

ok i merged iefix.reg now what?

Does IE work right now?

lol no i cant use the address bar it just goes blank. in my running processes dumprep comes up when this happens dunno if that means nethin

Lets try a different browser. Click the link and download FireFox and give it a try.
http://www.mozilla.com/firefox/

took a while but managed to get it downloaded ive got normal internet again!! so should i do anyhing else or do you think its all clear now? and whats the best program to get to protect my computer in f uture? and what am i sposed to do to IE? thank you very much for ur help ur a life saver

If you want to use IE, use windows updates and update to IE7.
Many users use Firefox instead of IE.



Good job

• Click START then RUN
• Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  
  • [external image: Posted Image]
  
  
  Here's my usual all clean post
  
  Log looks good
  
  
  You need to create a new Clean restore point.
  
  Note: This will remove all previous Restore Points
  
  Click Start Menu > Run > copy and paste
  
  %SystemRoot%\System32\restore\rstrui.exe
  
  Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.
  
  Double-click My Computer.
  Click the Tools menu, and then click Folder Options.
  Click the View tab.
  Check "Hide file extensions for known file types."
  Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
  Check "Hide protected operating system files."
  Click Apply, and then click OK.
  
  
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
  (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
  Without a firewall your computer is succeptible to being hacked and taken over.
  I am very serious about this and see it happen almost every day with my clients.
  Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  Note: I no longer suggest Zone Alarm
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
  This will ensure your computer has always the latest security updates available installed on your computer.
  If there are new updates to install, install them immediately, reboot your computer, and revisit the site
  until there are no more critical updates.
  
  
• Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
  settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  
  Using IE-SPYAD to help block unwanted sites and activities
  
  
• Winpatrol
  
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly.
  Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.