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Spyware / Malware / Virus Removal

[Closed] Backdoor.Bifrose

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello all, during my latest Norton scan it came up with Backdoor.bifrose but could not remove from unsupported file. I run XP with Norton 08. I recently went through the full battery of updates, patches, fixes for XP and beyond. Ran Spybot S&D and Ad-Aware.

Printed Symantec instructions and followed the steps and I still have it, even worked on it in and out of Safe Mode. Turned off System Restore, looked for it in task manager, ran scan in safe mode, ran scan out of safe mode and I kept getting the "can not remove from unsupported file."

If someone could give a little guidance I'd be grateful! I have not noticed any issues as of yet. If I can help you help me let me know and I'll get on it.

:pullhair: I only put this guy in because he is funny!

Thanks and take care. BTW what happened to Un Spy Me? I loved that site.

****Added 2/12 - can no longer use or download Adobe Flash even though the site says it has been installed. Can not update Ad-Aware, screen goes blank then returns when checking the screensaver magically turned to "none" after the fact. 99% of the time I try to connect to the internet I get a message reading it can not connect. After selecting retry it works. Get an error message when closing IE.************

HTJ log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:38:18 PM, on 2/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.scandoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr…vex/TmHcmsX.CAB
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa…abs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1092981330083
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1201479369234
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.cai.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamem…GameManager.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.mediamax.com/Upload/XUpload.ocx
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 10431 bytes
Hello and Welcome to the forum.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here or Here to your Desktop.
**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
ComboFix 08-02-16.2 - Shawn 2008-02-15 17:58:18.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.482 [GMT -6:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\system
C:\WINDOWS\system32\system\msxml4.dll
C:\WINDOWS\system32\system\msxml4r.dll

.
((((((((((((((((((((((((( Files Created from 2008-01-16 to 2008-02-16 )))))))))))))))))))))))))))))))
.

2008-02-13 18:29 . 2008-02-13 18:29 d——– C:\WINDOWS\LastGood
2008-02-06 15:49 . 2008-02-06 15:49 664 –a—— C:\WINDOWS\SYSTEM32\d3d9caps.dat
2008-02-04 21:15 . 2008-02-04 21:16 119,777,112 –a—— C:\SYM_REGISTRY_BACKUP.reg
2008-01-28 08:25 . 2007-07-30 19:19 271,224 –a—— C:\WINDOWS\SYSTEM32\mucltui.dll
2008-01-28 08:25 . 2007-07-30 19:19 30,072 –a—— C:\WINDOWS\SYSTEM32\mucltui.dll.mui
2008-01-27 19:00 . 2008-01-27 19:00 d——– C:\Program Files\K-Lite Codec Pack
2008-01-27 18:31 . 2006-10-04 08:06 1,197,294 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\sysmain.sdb
2008-01-27 18:31 . 2006-10-04 08:06 764,868 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apph_sp.sdb
2008-01-27 18:31 . 2006-10-04 08:06 217,118 ——— C:\WINDOWS\SYSTEM32\DLLCACHE\apphelp.sdb
2008-01-27 18:30 . 2008-01-27 18:30 d——– C:\Program Files\Windows Media Connect 2
2008-01-27 18:28 . 2008-01-27 18:28 d——– C:\WINDOWS\SYSTEM32\LogFiles
2008-01-27 18:28 . 2008-01-27 18:29 d——– C:\WINDOWS\SYSTEM32\DRIVERS\UMDF
2008-01-26 09:45 . 2008-01-26 09:45 d——– C:\Program Files\Plato Video To 3GP Converter
2008-01-26 09:45 . 2007-03-09 09:36 856,064 –a—— C:\WINDOWS\SYSTEM32\mpgfiltr.ax
2008-01-26 09:45 . 2006-08-01 14:01 438,272 –a—— C:\WINDOWS\SYSTEM32\SkinCrafter.dll
2008-01-26 09:45 . 2005-11-25 07:46 421,888 –a—— C:\WINDOWS\SYSTEM32\RealMediaSplitter.ax
2008-01-26 09:45 . 2007-03-09 09:35 208,896 –a—— C:\WINDOWS\SYSTEM32\VideoEdit.ocx
2008-01-26 09:45 . 2007-03-09 09:37 139,264 –a—— C:\WINDOWS\SYSTEM32\viscomqtde.dll
2008-01-26 09:45 . 2007-03-09 09:36 81,920 –a—— C:\WINDOWS\SYSTEM32\viscomwave.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-15 20:57 ——— d—–w C:\Documents and Settings\All Users\Application Data\Symantec
2008-02-15 17:59 ——— d—–w C:\Program Files\Common Files\Symantec Shared
2008-01-31 03:34 ——— d—–w C:\Program Files\ListMaker
2008-01-30 23:10 ——— d—–w C:\Program Files\Greetings Workshop
2008-01-24 01:24 ——— d—–w C:\Documents and Settings\All Users\Application Data\Dell
2008-01-15 15:54 10,537 —-a-w C:\WINDOWS\system32\drivers\coh_mon.cat
2008-01-15 11:28 706 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-01-13 00:32 23,904 —-a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-01-11 05:53 44,544 —-a-w C:\WINDOWS\SYSTEM32\DLLCACHE\pngfilt.dll
2007-12-29 00:21 ——— d—–w C:\Program Files\U.B. Funkeys
2007-12-24 19:49 7,680 —-a-w C:\WINDOWS\SYSTEM32\ff_vfw.dll
2007-12-21 02:29 ——— d—–w C:\Program Files\Norton Internet Security
2007-12-19 23:01 347,136 —-a-w C:\WINDOWS\SYSTEM32\DLLCACHE\dxtmsft.dll
2007-12-18 09:51 179,584 —-a-w C:\WINDOWS\system32\drivers\mrxdav.sys
2007-12-18 09:51 179,584 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\mrxdav.sys
2007-12-08 05:21 3,592,192 —-a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2007-12-08 01:04 60,800 —-a-w C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-12-06 11:01 625,664 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2007-12-06 11:00 70,656 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2007-12-06 11:00 13,824 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2007-12-06 04:59 161,792 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2007-12-04 18:38 550,912 ——w C:\WINDOWS\SYSTEM32\oleaut32.dll
2007-12-04 18:38 550,912 ——w C:\WINDOWS\SYSTEM32\DLLCACHE\oleaut32.dll
2007-12-04 08:33 682,496 —-a-w C:\WINDOWS\SYSTEM32\divx.dll
2007-11-30 05:30 3,596,288 —-a-w C:\WINDOWS\SYSTEM32\qt-dx331.dll
2007-11-30 05:28 81,920 —-a-w C:\WINDOWS\SYSTEM32\dpl100.dll
2006-02-19 09:28 12,288 —-a-w C:\WINDOWS\Fonts\RandFont.dll
2005-09-27 21:55 0 —ha-w C:\Documents and Settings\Chris\hpothb07.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
2007-08-24 21:51 316784 –a—— C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
2008-01-31 01:37 116088 –a—— C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{BA52B914-B692-46C4-B683-905236F6F655}
{DC0F2F93-27FA-4F84-ACAA-9416F90B9511}
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}"= C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll [2007-08-24 21:51 316784]

[HKEY_CLASSES_ROOT\clsid\{7febefe3-6b19-4349-98d2-ffb09d4b49ca}]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar.1]
[HKEY_CLASSES_ROOT\CoIEPlg.CoToolbar]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"MoneyAgent"="C:\Program Files\Microsoft Money\System\mnyexpr.exe" [2003-06-18 12:00 200704]
"Free Download Manager"="C:\Program Files\Free Download Manager\fdm.exe" [ ]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56 15360]
"PhotoShow Deluxe Media Manager"="C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe" [2005-05-19 15:59 176128]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46 1460560]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 07:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 07:59 126976]
"FinePrint Dispatcher v5"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe" [2004-03-04 10:17 393216]
"MMTray"="C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2006-01-19 11:06 110592]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 03:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2004-03-09 23:04 151597]
"MediaFace Integration"="C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe" [2003-08-18 16:46 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2004-10-06 08:32 98304]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"HP Software Update"="C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-02-19 02:41 49152]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe" [2006-01-19 11:06 11776]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51 39792]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-01-31 13:15 51048]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-08-24 22:53 714608]

C:\Documents and Settings\Chris\Start Menu\Programs\Startup\
Greetings Workshop Reminders.lnk - C:\Program Files\Greetings Workshop\GWREMIND.EXE [1997-09-04 50688]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2006-02-19 04:21:22 288472]
HP Photosmart Premier Fast Start.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe [2006-02-10 07:56:20 73728]
hp psc 1000 series.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2003-04-06 01:17:18 147456]
hpoddt01.exe.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-04-06 01:06:58 28672]
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2003-06-25 05:25:38 614531]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BCMSMMSG]
–a—— 2003-08-29 03:59 122880 C:\WINDOWS\BCMSMMSG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]
–a—— 2003-08-06 01:04 114741 C:\WINDOWS\system32\dla\tfswctrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Works Update Detection]
–a—— 2002-07-16 15:21 28672 C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMTray]
–a—— 2006-01-19 11:06 110592 C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
–a—— 2004-10-13 10:24 1694208 C:\Program Files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
——— 2003-08-26 19:47 204800 C:\Program Files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
–a—— 2004-10-06 08:32 98304 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sonic RecordNow!]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StorageGuard]
–a—— 2003-02-13 01:01 155648 C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
–a—— 2004-03-09 23:04 151597 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

R2 LiveUpdate Notice;LiveUpdate Notice;"C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" [2008-01-31 13:15]
R3 SymIMMP;SymIMMP;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 18:27]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-01-12 18:32]
S3 MR97310_VGA_DUAL_CAMERA;VGA Dual-Mode Camera;C:\WINDOWS\system32\DRIVERS\mr97310v.sys [2004-03-30 11:29]
S3 SymIM;Symantec Network Security Intermediate Filter Service;C:\WINDOWS\system32\DRIVERS\SymIM.sys [2007-08-09 18:27]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{45aa383e-1fe8-11db-8380-f32cbf6c3d20}]
\Shell\AutoRun\command - System Anaylzer\Systemanalyzer.exe

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder
"2008-02-10 06:00:00 C:\WINDOWS\Tasks\Disk Cleanup.job"
- C:\WINDOWS\SYSTEM32\CLEANMGR.EXE
"2004-09-30 20:14:12 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp psc 1100 series#1079146994.job"
- C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe4-I
"2008-02-12 03:03:00 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Shawn.job"
- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exeh/TASK:
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-16 18:01:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-02-16 18:02:43
ComboFix-quarantined-files.txt 2008-02-17 00:02:28
.
2008-02-13 00:54:22 — E O F —


HIJACK THIS:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:07:48 PM, on 2/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\PayPal\PayPal Plug-In\RBroker.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.scandoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: OToolbarHelper Class - {EAD3A971-6A23-4246-8691-C9244E858967} - C:\Program Files\PayPal\PayPal Plug-In\PayPalHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: PayPal Plug-In - {DC0F2F93-27FA-4f84-ACAA-9416F90B9511} - C:\Program Files\PayPal\PayPal Plug-In\OToolbar.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [FinePrint Dispatcher v5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fpdisp5a.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\WALGRE~1\WALGRE~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/contr…vex/TmHcmsX.CAB
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ss/sa…abs/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1092981330083
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1201479369234
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.cai.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamem…GameManager.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.mediamax.com/Upload/XUpload.ocx
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

–
End of file - 10508 bytes
I can not use system restore, I turned it off and back on, it creates points but I can not restore to a point. Still can not update Ad-Aware (prob. just uninstall and reinstall it, eh?) Screensaver still going to "none" on its own. First problem is probabally the most important.
Restore doesn't work:

Try these two suggestions.

With your XP CD in the CD drive, click Start> Run and copy / paste this line in the open window.
rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf

Then hit enter.


Once System Restore goes bad, the only thing you can do is stop it and
restart it. Click Start/run type in services.msc, locate the SR service and doubleclick
it. Click the stop button, then set the startup type dropdown to disabled.
Click apply/ok, then reboot.

Then, check the "System Volume Information folder" on each drive (you may
need to set folder options/view tab to see hidden and system folders for
this) and delete any contents. Reverse the steps to restart it.

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