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Spyware / Malware / Virus Removal

[Resolved] Problem Using Task Manager

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Post #1
hiee, i'm using windows xp sp2 , when i press alt+enter+del de task manager appears 4 a sec and then vanishes , the same is de case with registry edit . even the folder option is not available .. i'm facing these prob 4m a couple a days, ma system has bcome really slow………… could u plz help me out ……. Logfile of HijackThis v1.99.1 Scan saved at 4:12:59 AM, on 2/3/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.exe C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe C:\WINDOWS\system32\SSCVIHOST.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe C:\WINDOWS\system32\SSCVIHOST.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Tata Indicom Wireless Internet Service\TataIndicomDialer.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Hijackthis\HijackThis.exe F2 - REG:system.ini: Shell=Explorer.exe SSCVIHOST.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" O4 - HKLM\..\Run: [TataIndicomStartUp] C:\Program Files\Tata Indicom Wireless Internet Service\TataIndicomStartUp.exe O4 - HKCU\..\Run: [Yahoo Messengger] C:\WINDOWS\system32\SSCVIHOST.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1 O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\ie_banner_deny.htm O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\scieplugin.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{6E274637-FA8A-48BA-865F-636598104D54}: NameServer = 202.54.29.5 202.54.10.2 O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0\adialhk.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Kaspersky Internet Security 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0\avp.exe" -r (file missing)
Post #2
Hello Daljeet and welcome to the What the Tech Forums

My name is Trevuren and I will be helping you with your problem.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

Regards,

Trevuren
Post #3
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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