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Spyware / Malware / Virus Removal

[Resolved] Diagnosis needed

6 min read

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Post #1 last edited
Hello, the computer I'm using is suspected subject to hijacking. Any help would be greatly appreciated.
I was told the browser started opening random windows to unknown web-addresses, and after that there was something
displayed on the screen that looked like someone's boot screen. Also at some point the computer informed something like "there is two users using this computer at this time, do you still want to log out?"
I suspect it might be hijacker malware, but I can't be sure either, and I don't really know about this stuff. And this also sounds a bit
excessive just to be hijacker malware. Hope it's nothing too bad. I hope you can help me with this problem.


Here's the logfile:


Logfile of HijackThis v1.99.1
Scan saved at 22:16:48, on 18.1.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\CameraFixer.exe
C:\WINDOWS\tsnpstd3.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.fi/0SEFIFI/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.fi/0SEFIFI/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fi/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.fi/0SEFIFI/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Vie Microsoft E&xceliin - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe


Thank you in advance, I hope this can be sorted out.
Post #2
[external image: Posted Image]

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.

    • The log can also be found here:
    Start -> All Programs -> Malwarebytes' Anti-Malware -> Logs
Post #3
This is the log: 



Malwarebytes' Anti-Malware Version 0.91
Database version: 259

Scan type: Quick Scan
Objects scanned: 62585
Time elapsed: 11 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Anything else I should try, or does this mean it's clean?

Thank you very much for your help.
Post #4
Well that didn't find anything.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, please delete it from your desktop and download this new version . It is important that it is saved directly to your desktop**
——————————————————————–
  • Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running combofix.
  • WARNING: IF you have not already done so Combofix will disconnect your machine from the Internet when it starts
  • Please do not re-connect your machine back to the Internet until Combofix has completely finished.
——————————————————————–

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review

****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.
Post #5 last edited
Here's the text file as well as the new HJT-log:


ComboFix 08-01-21.7 - Jukka Lauri 2008-01-22 18:43:29.1 - NTFSx86
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2007-12-22 to 2008-01-22 )))))))))))))))))))))))))))))))
.

2008-01-22 18:42 . 2000-08-31 08:00 51,200 –a—— C:\WINDOWS\Nircmd.exe
2008-01-21 16:42 . 2008-01-21 16:42 d——– C:\Program Files\Malwarebytes' Anti-Malware
2008-01-06 22:56 . 2008-01-06 22:56 d——– C:\Program Files\Last.fm
2007-12-27 21:56 . 2005-09-05 15:55 339,968 –a—— C:\WINDOWS\vsnpstd3.exe
2007-12-27 21:56 . 2005-11-04 15:05 90,112 –a—— C:\WINDOWS\tsnpstd3.exe
2007-12-27 21:56 . 2004-02-27 17:36 15,498 –a—— C:\WINDOWS\snpstd3.ini
2007-12-27 21:56 . 2004-02-27 17:36 13,023 –a—— C:\WINDOWS\snpstd3.src
2007-12-27 21:55 . 2007-12-27 21:56 d——– C:\Program Files\Common Files\snpstd3
2007-12-27 21:55 . 2005-11-07 18:38 8,718,848 –a—— C:\WINDOWS\system32\drivers\snpstd3.sys
2007-12-27 21:55 . 2005-09-12 17:48 61,440 –a—— C:\WINDOWS\system32\rsnpstd3.dll
2007-12-27 21:55 . 2004-02-16 13:59 61,440 –a—— C:\WINDOWS\system32\csnpstd3.dll
2007-12-27 21:55 . 2005-10-26 17:11 53,248 –a—— C:\WINDOWS\system32\vsnpstd3.dll
2007-12-27 21:55 . 2004-12-08 18:40 20,480 –a—— C:\WINDOWS\usnpstd3.exe
2007-12-27 21:52 . 2005-10-03 11:23 20,480 ——— C:\WINDOWS\CameraFixer.exe
2007-12-25 18:38 . 2004-08-03 22:07 59,264 –a—— C:\WINDOWS\system32\drivers\USBAUDIO.sys
2007-12-25 18:38 . 2004-08-03 22:07 59,264 –a–c— C:\WINDOWS\system32\dllcache\usbaudio.sys
2007-12-25 18:37 . 2004-08-03 23:56 90,624 –a—— C:\WINDOWS\system32\kswdmcap.ax
2007-12-25 18:37 . 2004-08-03 23:56 90,624 –a–c— C:\WINDOWS\system32\dllcache\kswdmcap.ax
2007-12-25 18:37 . 2004-08-03 23:56 61,952 –a—— C:\WINDOWS\system32\kstvtune.ax
2007-12-25 18:37 . 2004-08-03 23:56 61,952 –a–c— C:\WINDOWS\system32\dllcache\kstvtune.ax
2007-12-25 18:37 . 2004-08-03 23:56 53,760 –a—— C:\WINDOWS\system32\vfwwdm32.dll
2007-12-25 18:37 . 2004-08-03 23:56 53,760 –a–c— C:\WINDOWS\system32\dllcache\vfwwdm32.dll
2007-12-25 18:37 . 2004-08-03 23:56 43,008 –a—— C:\WINDOWS\system32\ksxbar.ax
2007-12-25 18:37 . 2004-08-03 23:56 43,008 –a–c— C:\WINDOWS\system32\dllcache\ksxbar.ax
2007-12-25 18:36 . 2004-08-03 22:08 31,616 –a—— C:\WINDOWS\system32\drivers\usbccgp.sys
2007-12-25 18:36 . 2004-08-03 22:08 31,616 –a–c— C:\WINDOWS\system32\dllcache\usbccgp.sys
2007-12-25 18:35 . 2004-08-09 17:43 94,208 –a—— C:\WINDOWS\amcap.exe
2007-12-25 18:35 . 2005-10-26 17:11 53,248 –a—— C:\WINDOWS\vsnpstd3.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-27 19:55 ——— d–h–w C:\Program Files\InstallShield Installation Information
2007-12-24 19:54 ——— d—–w C:\Program Files\mIRC
2007-12-22 19:23 ——— d—–w C:\Program Files\Java
2007-12-20 17:28 ——— d—–w C:\Program Files\Sygate
2007-12-20 17:28 ——— d—–w C:\Program Files\Common Files\Wise Installation Wizard
2007-11-22 19:11 139,008 —-a-w C:\WINDOWS\system32\guard32.dll
2007-11-07 09:26 721,920 ——w C:\WINDOWS\system32\lsasrv.dll
2007-10-29 22:43 1,287,680 ——w C:\WINDOWS\system32\quartz.dll
2007-10-27 15:40 222,720 ——w C:\WINDOWS\system32\wmasf.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 11:55 5674352]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [2004-12-02 17:23 102400]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 09:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2002-07-26 19:05 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2002-07-26 18:45 114688]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 03:50 155648]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 11:25 6731312]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-22 21:18 579072]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-11-13 20:40 185632]
"SmcService"="C:\PROGRA~1\Sygate\SPF\smc.exe" [2004-10-15 19:40 2577632]
"CameraFixer"="C:\WINDOWS\CameraFixer.exe" [2005-10-03 11:23 20480]
"tsnpstd3"="C:\WINDOWS\tsnpstd3.exe" [2005-11-04 15:05 90112]
"snpstd3"="C:\WINDOWS\vsnpstd3.exe" [2005-09-05 15:55 339968]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2004-08-04 09:56 15360]
"AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2007-10-25 15:17 219136]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 09:56 53760 C:\WINDOWS\system32\narrator.exe]

C:\Documents and Settings\Jukka Lauri\Start Menu\Programs\Startup\
Last.fm Helper.lnk - C:\Program Files\Last.fm\LastFMHelper.exe [2008-01-06 22:56:31 106496]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 22:01:04 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mssSort]
C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe

R0 BsStor;InCD Storage Helper Driver;C:\WINDOWS\system32\DRIVERS\bsstor.sys [2002-05-01 11:05]
S3 HPJNDIS5;HPJNDIS5 NDIS Protocol Driver;E:\Setup\HPJNDIS5.SYS []
S4 BsUDF;InCD UDF Driver;C:\WINDOWS\system32\drivers\BsUDF.sys [2002-05-16 01:38]

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2008-01-22 16:24:02 C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job"
- C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-22 18:47:05
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-22 18:48:41
.
2008-01-08 23:26:57 — E O F —





Logfile of HijackThis v1.99.1
Scan saved at 18:50:24, on 22.1.2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\CameraFixer.exe
C:\WINDOWS\tsnpstd3.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Last.fm\LastFMHelper.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fi/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.fi/0SEFIFI/SAOS01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe
O4 - HKLM\..\Run: [tsnpstd3] C:\WINDOWS\tsnpstd3.exe
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Vie Microsoft E&xceliin - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs:
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe



Hope it's okay. There haven't really been problems since what happened, but I just want to be sure. Thanks.
Post #6
Good job :thumbup:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D


    You need to create a new Clean restore point.

    Note: This will remove all previous Restore Points

    Click Start Menu > Run > copy and paste

    %SystemRoot%\System32\restore\rstrui.exe

    Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

    Double-click My Computer.
    Click the Tools menu, and then click Folder Options.
    Click the View tab.
    Check "Hide file extensions for known file types."
    Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
    Check "Hide protected operating system files."
    Click Apply, and then click OK.

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:
    Note: I no longer suggest Zone Alarm

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Winpatrol


  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Post #7
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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