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[Resolved] Please help with k8l.info infection

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Post #16
Here is my ComboFix log:

ComboFix 07-12-21.4 - HP_Administrator 2007-12-23 12:14:52.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1503 [GMT -5:00]
Running from: C:\Documents and Settings\[removed]\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\HP_Administrator\Desktop\CFScript.txt

FILE
C:\n.bat
C:\sqmdata00.sqm
C:\sqmdata01.sqm
C:\sqmdata02.sqm
C:\sqmdata03.sqm
C:\sqmdata04.sqm
C:\sqmdata05.sqm
C:\sqmdata06.sqm
C:\sqmnoopt02.sqm
C:\sqmnoopt03.sqm
C:\sqmnoopt04.sqm
C:\sqmnoopt05.sqm
C:\sqmnoopt06.sqm
C:\sqmnoopt07.sqm
C:\sqmnoopt08.sqm
C:\WINDOWS\mrofinu1188.exe.tmp
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\n.bat
C:\sqmdata00.sqm
C:\sqmdata01.sqm
C:\sqmdata02.sqm
C:\sqmdata03.sqm
C:\sqmdata04.sqm
C:\sqmdata05.sqm
C:\sqmdata06.sqm
C:\sqmnoopt02.sqm
C:\sqmnoopt03.sqm
C:\sqmnoopt04.sqm
C:\sqmnoopt05.sqm
C:\sqmnoopt06.sqm
C:\sqmnoopt07.sqm
C:\sqmnoopt08.sqm
C:\WINDOWS\mrofinu1188.exe.tmp

.
((((((((((((((((((((((((( Files Created from 2007-11-23 to 2007-12-23 )))))))))))))))))))))))))))))))
.

2007-12-22 22:15 . 2007-12-22 22:15 664 –a—— C:\WINDOWS\system32\d3d9caps.dat
2007-12-22 21:51 . 2007-05-30 07:10 10,872 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-12-22 18:51 . 2007-12-22 18:51 d——– C:\Documents and Settings\NetworkService\Application Data\SiteAdvisor
2007-12-22 17:06 . 2007-12-22 17:06 d——– C:\Documents and Settings\HP_Administrator\Application Data\Grisoft
2007-12-22 17:06 . 2007-12-22 17:06 d——– C:\Documents and Settings\All Users\Application Data\Grisoft
2007-12-22 16:57 . 2007-12-22 16:57 d——– C:\Program Files\SiteAdvisor
2007-12-22 16:57 . 2007-12-22 16:57 d——– C:\Documents and Settings\LocalService\Application Data\SiteAdvisor
2007-12-22 16:57 . 2007-12-23 00:15 d——– C:\Documents and Settings\HP_Administrator\Application Data\SiteAdvisor
2007-12-22 16:57 . 2007-12-22 16:57 d——– C:\Documents and Settings\All Users\Application Data\SiteAdvisor
2007-12-20 22:49 . 2005-05-26 15:34 2,297,552 –a—— C:\WINDOWS\system32\d3dx9_26.dll
2007-12-20 22:33 . 2007-12-20 22:39 d–h—– C:\WINDOWS\msdownld.tmp
2007-12-20 22:08 . 2007-12-20 22:19 d——– C:\Documents and Settings\HP_Administrator\Application Data\Glory of the Roman Empire
2007-12-20 22:01 . 2007-12-20 22:01 165,376 –a—— C:\WINDOWS\system32\drivers\atksgt.sys
2007-12-20 22:01 . 2007-12-20 22:01 18,048 –a—— C:\WINDOWS\system32\drivers\lirsgt.sys
2007-12-20 21:35 . 2007-12-20 22:22 d——– C:\Program Files\Glory of the Roman Empire
2007-12-18 13:47 . 2007-12-18 13:47 227 –a—— C:\WINDOWS\HP_CounterReport_Update_HPSU.ini
2007-12-18 13:47 . 2007-12-18 13:47 214 –a—— C:\WINDOWS\HP_48BitScanUpdatePatch.ini
2007-12-18 13:44 . 2007-12-18 13:44 d——– C:\SystemRoot
2007-12-18 12:58 . 2007-12-18 12:58 d——– C:\Documents and Settings\HP_Administrator\Application Data\WinBatch
2007-12-18 11:20 . 2007-12-18 11:20 d——– C:\WINDOWS\system32\ENU
2007-12-18 11:20 . 2006-03-09 08:57 122,880 –a—— C:\WINDOWS\system32\Imsmudlg.exe
2007-12-18 02:33 . 2003-11-03 17:15 1,902 ——— C:\WINDOWS\system32\SetupBD.din
2007-12-18 01:53 . 2007-12-18 01:53 d——– C:\WINDOWS\system32\drivers\UMDF
2007-12-17 23:52 . 2004-08-03 23:01 25,856 –a—— C:\WINDOWS\system32\drivers\usbprint.sys
2007-12-17 23:52 . 2004-08-03 23:01 25,856 –a—— C:\WINDOWS\system32\dllcache\usbprint.sys
2007-12-17 23:51 . 2004-08-03 23:08 31,616 –a—— C:\WINDOWS\system32\drivers\usbccgp.sys
2007-12-17 23:51 . 2004-08-03 23:08 31,616 –a—— C:\WINDOWS\system32\dllcache\usbccgp.sys
2007-12-17 23:51 . 2004-08-03 22:58 15,104 –a—— C:\WINDOWS\system32\drivers\usbscan.sys
2007-12-17 23:51 . 2004-08-03 22:58 15,104 –a—— C:\WINDOWS\system32\dllcache\usbscan.sys
2007-12-17 23:00 . 2007-12-17 23:00 d——– C:\WINDOWS\IIS Temporary Compressed Files
2007-12-17 22:58 . 2007-12-17 22:59 d——– C:\WINDOWS\system32\msmq
2007-12-17 22:58 . 2007-12-18 01:53 d——– C:\WINDOWS\system32\Logfiles
2007-12-17 22:58 . 2007-12-17 23:03 d——– C:\Inetpub
2007-12-17 15:01 . 2007-02-28 04:10 2,180,352 ——— C:\WINDOWS\system32\dllcache\ntoskrnl.exe
2007-12-17 15:01 . 2007-02-28 04:08 2,136,064 ——— C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2007-12-17 15:01 . 2007-02-28 03:38 2,057,600 ——— C:\WINDOWS\system32\dllcache\ntkrnlpa.exe
2007-12-17 15:01 . 2007-02-28 03:38 2,015,744 ——— C:\WINDOWS\system32\dllcache\ntkrpamp.exe
2007-12-17 14:19 . 2007-12-18 02:14 d——– C:\WINDOWS\Downloaded Installations
2007-12-17 04:41 . 2004-08-04 03:56 21,504 –a—— C:\WINDOWS\system32\hidserv.dll
2007-12-17 04:41 . 2004-08-04 01:58 14,848 –a—— C:\WINDOWS\system32\drivers\kbdhid.sys
2007-12-17 04:41 . 2001-08-17 16:48 12,160 –a—— C:\WINDOWS\system32\drivers\mouhid.sys
2007-12-17 04:41 . 2001-08-18 01:36 8,704 –a—— C:\WINDOWS\system32\kbdjpn.dll
2007-12-17 04:41 . 2001-08-17 17:55 6,144 –a—— C:\WINDOWS\system32\kbd106.dll
2007-12-17 04:40 . 2001-08-17 17:02 9,600 –a—— C:\WINDOWS\system32\drivers\hidusb.sys
2007-12-17 02:55 . 2007-12-19 00:09 dr-hs—- C:\WINDOWS\system32\dllcache
2007-12-17 01:52 . 2004-10-25 17:17 90,112 –a—— C:\WINDOWS\system32\ps2.EXE
2007-12-17 01:52 . 2007-12-17 01:52 1,904 -rahs—- C:\WINDOWS\system32\drivers\103C_HP_CPC_EL406AA-ABA M7350N_YC_0Pavi_QMXK603_E61NAemMPC2_48_IEMERY_SASUSTek Computer INC._V1.05_B3.15_T060623_WXP2_L409_M2047_J250_7Intel_8Pentium D_92.8_#060215_N808627DC_Z11C10620_G10DE0162.MRK
2007-12-17 01:49 . 2005-12-23 22:22 d——– C:\Documents and Settings\HP_Administrator\WINDOWS
2007-12-17 01:49 . 2007-12-17 01:54 d——– C:\Documents and Settings\HP_Administrator\Application Data\Symantec
2007-12-17 01:49 . 2005-12-23 22:24 d——– C:\Documents and Settings\HP_Administrator\Application Data\Intuit
2007-12-17 01:49 . 2007-12-17 01:53 d——– C:\Documents and Settings\HP_Administrator\Application Data\Digital Interactive Systems Corporation
2007-12-17 01:48 . 2005-12-23 22:22 d——– C:\WINDOWS\system32\config\systemprofile\WINDOWS
2007-12-17 01:48 . 2005-12-23 22:38 d——– C:\WINDOWS\system32\config\systemprofile\Application Data\Symantec
2007-12-17 01:48 . 2005-12-23 22:24 d——– C:\WINDOWS\system32\config\systemprofile\Application Data\Intuit
2007-12-17 01:48 . 2005-12-23 22:10 d——– C:\WINDOWS\system32\config\systemprofile\Application Data\Digital Interactive Systems Corporation
2007-12-17 00:20 . 2007-12-17 00:20 d——– C:\Program Files\Router
2007-12-16 15:35 . 2007-12-16 15:35 d——– C:\Documents and Settings\All Users\Application Data\McAfee
2007-12-16 15:34 . 2007-12-16 15:35 d——– C:\Program Files\McAfee.com
2007-12-16 15:34 . 2007-12-16 15:35 d——– C:\Program Files\McAfee
2007-12-16 15:34 . 2007-12-16 15:34 d——– C:\Documents and Settings\All Users\Application Data\McAfee.com
2007-12-14 17:40 . 2007-12-14 17:40 d——– C:\Documents and Settings\HP_Administrator\Application Data\SoundSpectrum
2007-12-14 17:38 . 2007-12-15 10:20 d——– C:\Program Files\SoundSpectrum
2007-12-14 17:34 . 2007-12-14 17:34 d——– C:\Documents and Settings\All Users\Application Data\WhiteCap (Holiday Edition)
2007-12-14 15:56 . 2007-12-17 03:12 dr-h—– C:\MSOCache
2007-12-11 01:05 . 2007-12-11 01:05 d——– C:\MAXIS
2007-12-08 16:05 . 2007-12-08 16:05 d——– C:\Program Files\Winter Fun Pack 2004 for Windows XP
2007-12-05 08:22 . 2007-12-05 08:22 d——– C:\Program Files\DivX
2007-12-01 05:06 . 2007-12-01 05:06 d——– C:\Documents and Settings\All Users\Application Data\MinigolfAdventures
2007-11-27 12:06 . 2007-12-16 23:33 54,156 –ah—– C:\WINDOWS\QTFont.qfn
2007-11-27 12:06 . 2007-11-27 12:06 1,409 –a—— C:\WINDOWS\QTFont.for
2007-11-27 12:05 . 2007-11-27 12:06 d——– C:\Program Files\iTunes
2007-11-27 12:05 . 2007-11-27 12:05 d——– C:\Program Files\iPod
2007-11-27 12:05 . 2007-11-27 12:05 d——– C:\Documents and Settings\All Users\Application Data\Apple Computer
2007-11-27 12:03 . 2007-11-27 12:03 d——– C:\Program Files\Common Files\Apple
2007-11-24 23:58 . 2007-11-24 23:59 d——– C:\Documents and Settings\HP_Administrator\Application Data\Magic Academy
2007-11-24 16:14 . 2007-11-24 16:14 d——– C:\Documents and Settings\HP_Administrator\Application Data\Legends of pirates
2007-11-23 01:05 . 2007-11-23 01:05 d——– C:\Program Files\ImTOO

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 07:00]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 18:24]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe" []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 23:56]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-03 02:19 C:\WINDOWS\arpwrmsg.exe]
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2006-02-21 16:59]
"NvCplDaemon"="RUNDLL32.exe" [2004-08-10 07:00 C:\WINDOWS\system32\rundll32.exe]
"nwiz"="nwiz.exe" [2005-08-02 10:30 C:\WINDOWS\system32\nwiz.exe]
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 01:35]
"DISCover"="C:\Program Files\DISC\DISCover.exe" [2005-09-27 02:43]
"DiscUpdateManager"="C:\Program Files\DISC\DiscUpdateMgr.exe" [2005-09-27 02:42]
"PCDrProfiler"="" []
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-08 17:03]
"URLLSTCK.exe"="c:\Program Files\Norton Internet Security\UrlLstCk.exe" [2005-03-29 19:03]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-09-21 12:41]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPwuSchd2.exe" [2005-05-12 09:12]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 11:09]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-10-10 19:51]
"MsmqIntCert"="regsvr32 /s mqrt.dll" []
"RTHDCPL"="RTHDCPL.EXE" [2007-10-25 03:57 C:\WINDOWS\RTHDCPL.EXE]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6253\SiteAdv.exe" [2007-12-04 16:03]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25]

C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\
Dragon NaturallySpeaking.lnk - C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe [2005-04-04 06:37:50]
Picture Motion Browser Media Check Tool.lnk - C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-05-09 14:11:48]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2005-05-12 09:23:26]
Updates from HP.lnk - C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe [2005-12-23 22:27:46]
w98Eject.lnk - C:\WINDOWS\System\w98eject.exe [2006-04-06 13:28:42]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"= C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"= C:\WINDOWS\Resources\Themes\Royale.theme

R2 SMTPSVC;Simple Mail Transfer Protocol (SMTP);C:\WINDOWS\system32\inetsrv\inetinfo.exe [2004-08-10 07:00]

.
Contents of the 'Scheduled Tasks' folder
"2007-12-18 15:37:00 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-17 06:51:24 C:\WINDOWS\Tasks\Easy Internet Sign-up.job"
- C:\Program Files\Hewlett-Packard\SDP\HPSdpApp.exef/remind /LaunchPoint reminder /App C:\Program Files\Hewlett-Packard\Easy Internet signup\StartEIS.aml
"2007-12-18 10:30:00 C:\WINDOWS\Tasks\McAfee AntiSpyware.job"
- c:\progra~1\mcafee\MCAFEE~1\MASCon.exe
"2007-12-23 06:52:00 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
"2007-12-22 21:24:35 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - HP_Administrator.job"
- c:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exeh/task:
"2007-12-17 06:55:39 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-23 12:18:39
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-12-23 12:19:02
C:\ComboFix2.txt … 2007-12-23 11:16
.
2007-12-17 20:30:09 — E O F —
Post #17
Here is my HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 4:37:43 PM, on 24/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\mqsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\DISC\DiscGui.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\System\w98eject.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\DISC\DiscStreamHub.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Hijackthis\Spyware.exe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: w98Eject.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1197918505375
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #18 last edited
My computer is functioning well, but it is slow on startup (the taskbar takes up to two minutes to load). This problem seems to be getting worse every time I turn on the computer. Other than that, there is no longer any pop-ups and k8l.info no longer appears in my internet history.
Post #19
These aren't bad but not needed at startup


Click Start > Run > and type in:

services.msc

Click OK.

In the services window find (gusvc) Google Updater Service
Right click and choose "Properties". On the "General" tab under "Service
Status" click the "Stop" button to stop the service. Beside "Startup Type"
in the dropdown menu select "Disabled". Click Apply then OK. Exit the
Services utility.


Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…&pf=desktop
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Dragon NaturallySpeaking.lnk = C:\Program Files\ScanSoft\NaturallySpeaking8\Program\natspeak.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O4 - Global Startup: w98Eject.lnk = ?
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #20
Logfile of HijackThis v1.99.1
Scan saved at 1:25:09 AM, on 27/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\mqsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\Spyware.exe.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo…toUploader3.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu…b?1197918505375
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Post #21
Hi LD, My computer is still running really slow on startup (the tool bar doesn't appear for a couple minutes). Other than that, it is working the very best.
Post #22 last edited

Hi LD,

My computer is still running really slow on startup (the tool bar doesn't appear for a couple minutes). Other than that, it is working the very best.



  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • [external image: Posted Image]
  • If shown the disclaimer, Select "2"
Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


I'm not seeing anything else bad in your log. I suggest you read this:

Help! My computer is slow!

http://users.telenet.be/bluepatchy/miekiem…owcomputer.html
Post #25
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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