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[Resolved] Infected with k8l.info and ohers


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12 replies to this topic

#1 rpachon

rpachon

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 20 October 2007 - 12:58 PM

I tried to get rid of it by running an AVG Anti-Spyware when in Safe mode but the CA personall firewall still shows that I still have it even though 18 items were quarantined. I can also see that other sites like www.fun-photo.com, ads.k8l.info, reews.com try to connect. Any
Any help would be greatly appreciated.

Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:41:50 AM, on 10/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\CA\CA Internet Security Suite\ccupdate\CCUpdate.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

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#2 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 21 October 2007 - 09:40 AM

Hello and Welcome to the forum.

With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarrantine and you can remove them that way. Just click Select All then Remove Finally


I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

After the above:


Please do not delete anything unless instructed to.

Next:


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

Proud graduate of TC/WTT Classroom

 


#3 rpachon

rpachon

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 21 October 2007 - 09:17 PM

ComboFix 07-10-20.6 - Pahola Caicedo 2007-10-21 20:34:29.1 - NTFSx86
Script execution time was exceeded on script "C:\ComboFix\osid.vbs".
Script execution was terminated.
Running from: C:\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Start Menu\Live Safety Center.lnk
C:\Documents and Settings\All Users\Start Menu\Online Security Guide.lnk
C:\Documents and Settings\NetworkService\Application Data\NetMon
C:\Documents and Settings\NetworkService\Application Data\NetMon\domains.txt
C:\Documents and Settings\NetworkService\Application Data\NetMon\log.txt
C:\Documents and Settings\Pahola Caicedo\Desktop\Live Safety Center.lnk
C:\Documents and Settings\Pahola Caicedo\Desktop\Online Security Guide.lnk
C:\Documents and Settings\Pahola Caicedo\Favorites\Online Security Guide.lnk
C:\Program Files\Internet Explorer\rtenekucoc.html
C:\Program Files\Temporary
C:\Temp\1cb
C:\Temp\1cb\syscheck.log
C:\Temp\fCOe
C:\Temp\fCOe\tOasF.log
C:\temp\tn3
C:\WINDOWS\b122.exe
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\ddeeg.bak1
C:\WINDOWS\system32\ddeeg.bak1
C:\WINDOWS\system32\ddeeg.bak2
C:\WINDOWS\system32\ddeeg.bak2
C:\WINDOWS\system32\ddeeg.ini
C:\WINDOWS\system32\ddeeg.ini
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\WINDOWS\system32\geedd.dll
C:\WINDOWS\system32\geedd.dll
C:\WINDOWS\system32\jkdqigme.dll
C:\WINDOWS\system32\lulmjfbx.ini
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\mxfqqhpn.dllbox
C:\WINDOWS\system32\pac.txt
C:\WINDOWS\system32\qwinllds.exe
C:\WINDOWS\system32\twinllds.exe
C:\WINDOWS\system32\ufvoemff.exe
C:\WINDOWS\system32\UmxWnp.Dll
C:\WINDOWS\system32\UmxWnp.Dll
C:\WINDOWS\system32\xbfjmlul.dll
C:\WINDOWS\system32\zxdnt3d.cfg
C:\WINDOWS\tsitra1000106.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.
-------\LEGACY_CORE
-------\LEGACY_DOMAINSERVICE
-------\LEGACY_NETWORK_MONITOR
-------\core
-------\DomainService
-------\nm


((((((((((((((((((((((((( Files Created from 2007-09-22 to 2007-10-22 )))))))))))))))))))))))))))))))
.

2007-10-21 20:12 1,525,635 --a------ C:\ComboFix.exe
2007-10-19 22:49 <DIR> d-------- C:\Documents and Settings\Pahola Caicedo\Application Data\Grisoft
2007-10-19 22:38 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2007-10-19 22:37 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-10-19 22:37 12,413,440 --a------ C:\TEMP\avgas-setup-7.5.1.43.exe
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Corel
2007-10-19 21:57 488,144 --a------ C:\HJTsetup.exe
2007-10-19 21:33 92,672 --a------ C:\KillBox.exe
2007-10-19 21:33 50,688 --a------ C:\ATF-Cleaner.exe
2007-10-19 19:24 <DIR> d-------- C:\Program Files\Common Files\Scanner
2007-10-19 19:23 <DIR> d-------- C:\Program Files\CA
2007-10-19 19:23 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\CA
2007-10-19 15:38 <DIR> d-------- C:\Program Files\Lavasoft
2007-10-19 15:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-10-19 15:30 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k7
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k6
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k5
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k4
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k3
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k2
2007-10-22 02:40 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k1
2007-10-22 02:40 124,474 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k0
2007-10-21 02:38 340,032 ----a-w C:\WINDOWS\system32\mxfqqhpn.dll
2007-10-21 02:37 340,032 ----a-w C:\WINDOWS\system32\crgwcjut.dll
2007-10-19 20:00 34,304 ----a-w C:\WINDOWS\system32\wvuvurp.dll
2007-10-19 19:56 34,304 ----a-w C:\WINDOWS\system32\hgggday.dll
2007-10-12 04:51 6,580 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-08-26 18:07 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-08-26 18:07 --------- d-----w C:\Program Files\PIXELA
2007-08-26 18:00 --------- d-----w C:\Program Files\Sony Corporation
2007-08-26 18:00 --------- d-----w C:\Program Files\Common Files\muvee Technologies
2007-08-22 12:55 96,256 ------w C:\WINDOWS\system32\dllcache\inseng.dll
2007-08-22 12:55 665,600 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-08-22 12:55 617,984 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-08-22 12:55 55,808 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-08-22 12:55 532,480 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-08-22 12:55 474,112 ------w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-08-22 12:55 449,024 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-08-22 12:55 39,424 ------w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-08-22 12:55 357,888 ------w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-08-22 12:55 3,064,832 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-08-22 12:55 251,904 ------w C:\WINDOWS\system32\dllcache\iepeers.dll
2007-08-22 12:55 205,824 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-08-22 12:55 16,384 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-08-22 12:55 151,040 ------w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-08-22 12:55 146,432 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-08-22 12:55 1,498,112 ------w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-08-22 12:55 1,054,208 ------w C:\WINDOWS\system32\dllcache\danim.dll
2007-08-22 12:55 1,022,976 ------w C:\WINDOWS\system32\dllcache\browseui.dll
2007-08-21 10:19 18,432 ------w C:\WINDOWS\system32\dllcache\iedw.exe
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-08-21 06:15 683,520 ------w C:\WINDOWS\system32\dllcache\inetcomm.dll
2007-08-20 18:42 99,592 ----a-w C:\WINDOWS\system32\isafeif.dll
2007-08-20 18:42 79,424 ----a-w C:\WINDOWS\system32\vetredir.dll
2007-08-20 18:42 75,016 ----a-w C:\WINDOWS\system32\isafprod.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-31 00:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
2007-03-30 01:00:52 56 --sh--r C:\WINDOWS\system32\7C9ADB4D21.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17DBC3E3-9520-41F8-B1AC-AD5FFE6072BD}]
C:\Program Files\MSN\mesocih4444.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{232D2677-68EE-4FA1-B988-279EBC8969ED}]
2007-10-19 14:56 34304 --a------ C:\WINDOWS\system32\hgggday.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7a0bc48a-22dd-4b54-84b3-a13fec19cbd2}]
C:\WINDOWS\system32\ernimoa.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A95B2816-1D7E-4561-A202-68C0DE02353A}]
2007-10-20 21:38 340032 --a------ C:\WINDOWS\system32\mxfqqhpn.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B1C7C72E-DA8A-4E34-990D-2F74949EF270}]
C:\Program Files\MSN\mesocih83122.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{11A69AE4-FBED-4832-A2BF-45AF82825583}"= C:\WINDOWS\system32\mxfqqhpn.dll [2007-10-20 21:38 340032]

[HKEY_CLASSES_ROOT\CLSID\{11A69AE4-FBED-4832-A2BF-45AF82825583}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 04:56]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2005-12-19 15:08]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 01:02]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-05-29 23:58]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 16:16]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2004-06-09 20:31]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 10:51]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-16 22:25]
"QOELOADER"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2007-10-19 19:25]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 13:42]
"cafwc"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2007-08-14 10:06]
"capfasem"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2007-08-14 10:06]
"capfupgrade"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2007-08-14 10:01]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 13:54]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-27 22:57]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 05:44:06]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-05-29 23:54:53]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{232D2677-68EE-4FA1-B988-279EBC8969ED}"= C:\WINDOWS\system32\hgggday.dll [2007-10-19 14:56 34304]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\hgggday]
hgggday.dll 2007-10-19 14:56 34304 C:\WINDOWS\system32\hgggday.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mxfqqhpn]
mxfqqhpn.dll 2007-10-20 21:38 340032 C:\WINDOWS\system32\mxfqqhpn.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\PFW]
UmxWnp.Dll 2007-05-18 14:30 79368 C:\WINDOWS\system32\UmxWNP.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\geedd.dll

R0 KmxStart;KmxStart;C:\WINDOWS\system32\DRIVERS\kmxstart.sys
R0 sonypvl3;sonypvl3;C:\WINDOWS\system32\drivers\sonypvl3.sys
R1 KmxAgent;KmxAgent;C:\WINDOWS\system32\DRIVERS\kmxagent.sys
R1 KmxFile;KmxFile;C:\WINDOWS\system32\DRIVERS\KmxFile.sys
R1 KmxFw;KmxFw;C:\WINDOWS\system32\DRIVERS\kmxfw.sys
R1 sonypvf3;sonypvf3;C:\WINDOWS\system32\drivers\sonypvf3.sys
R1 sonypvt3;sonypvt3;C:\WINDOWS\system32\drivers\sonypvt3.sys
R2 KmxCF;KmxCF;C:\WINDOWS\system32\DRIVERS\KmxCF.sys
R2 KmxSbx;KmxSbx;C:\WINDOWS\system32\DRIVERS\KmxSbx.sys
R2 UmxCfg;HIPS Configuration Interpreter;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe"
R2 UmxPol;HIPS Policy Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe"
R3 KmxCfg;KmxCfg;C:\WINDOWS\system32\DRIVERS\kmxcfg.sys
R3 PPCtlPriv;PPCtlPriv;"C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe"
R3 tifm;tifm;C:\WINDOWS\system32\drivers\tifm.sys
S2 UmxAgent;HIPS Event Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe"
S3 P1001VID;Creative WebCam (WDM);C:\WINDOWS\system32\DRIVERS\P1001Vid.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-20 01:33:11 C:\WINDOWS\Tasks\CAAntiSpywareScan_Daily as Pahola Caicedo at 7 25 PM.job"
.
**************************************************************************

catchme 0.3.1232 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-21 21:43:10
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-21 22:07:07 - machine was rebooted
.
--- E O F ---

#4 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 22 October 2007 - 06:00 AM

Open notepad and copy/paste the text in the quotebox below into it:

File::
a-w C:\WINDOWS\system32\mxfqqhpn.dll
C:\WINDOWS\system32\crgwcjut.dll
C:\WINDOWS\system32\wvuvurp.dll
C:\WINDOWS\system32\hgggday.dll
C:\WINDOWS\system32\7C9ADB4D21.sys
C:\Program Files\MSN\mesocih4444.dll
C:\WINDOWS\system32\ernimoa.dll
C:\WINDOWS\system32\mxfqqhpn.dll


Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{17DBC3E3-9520-41F8-B1AC-AD5FFE6072BD}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{232D2677-68EE-4FA1-B988-279EBC8969ED}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7a0bc48a-22dd-4b54-84b3-a13fec19cbd2}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A95B2816-1D7E-4561-A202-68C0DE02353A}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{B1C7C72E-DA8A-4E34-990D-2F74949EF270}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{11A69AE4-FBED-4832-A2BF-45AF82825583}]
[-HKEY_CLASSES_ROOT\CLSID\{11A69AE4-FBED-4832-A2BF-45AF82825583}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{232D2677-68EE-4FA1-B988-279EBC8969ED}"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\hgggday]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\mxfqqhpn]
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00


Save this as Save this as "CFScript"


Posted Image

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log

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#5 rpachon

rpachon

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 22 October 2007 - 07:58 PM

Thanks LDTate. I forgot to mention this but before starting to run all your suggestions I decided to disable the network connection. Otherwise, the computer was really slow. I have two laptops, so what I am doing is transferring stuff from the good one into the bad one and back. Here is the new log:

ComboFix 07-10-20.6 - Pahola Caicedo 2007-10-22 20:08:10.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.145 [GMT -5:00]
Running from: C:\ComboFix.exe
Command switches used :: C:\CFScript.txt
* Created a new restore point

FILE::
a-w C:\WINDOWS\system32\mxfqqhpn.dll
C:\Program Files\MSN\mesocih4444.dll
C:\WINDOWS\system32\7C9ADB4D21.sys
C:\WINDOWS\system32\crgwcjut.dll
C:\WINDOWS\system32\ernimoa.dll
C:\WINDOWS\system32\hgggday.dll
C:\WINDOWS\system32\mxfqqhpn.dll
C:\WINDOWS\system32\wvuvurp.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\system32\7C9ADB4D21.sys
C:\WINDOWS\system32\crgwcjut.dll
C:\WINDOWS\system32\hgggday.dll
C:\WINDOWS\system32\hgggday.dll
C:\WINDOWS\system32\mxfqqhpn.dll
C:\WINDOWS\system32\mxfqqhpn.dll
C:\WINDOWS\system32\mxfqqhpn.dllbox
C:\WINDOWS\system32\wvuvurp.dll

.
((((((((((((((((((((((((( Files Created from 2007-09-23 to 2007-10-23 )))))))))))))))))))))))))))))))
.

2007-10-21 20:12 1,525,635 --a------ C:\ComboFix.exe
2007-10-19 22:49 <DIR> d-------- C:\Documents and Settings\Pahola Caicedo\Application Data\Grisoft
2007-10-19 22:38 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2007-10-19 22:37 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2007-10-19 22:37 12,413,440 --a------ C:\TEMP\avgas-setup-7.5.1.43.exe
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2007-10-19 22:01 <DIR> d-------- C:\Documents and Settings\Administrator\Application Data\Corel
2007-10-19 21:57 488,144 --a------ C:\HJTsetup.exe
2007-10-19 21:33 92,672 --a------ C:\KillBox.exe
2007-10-19 21:33 50,688 --a------ C:\ATF-Cleaner.exe
2007-10-19 19:24 <DIR> d-------- C:\Program Files\Common Files\Scanner
2007-10-19 19:23 <DIR> d-------- C:\Program Files\CA
2007-10-19 19:23 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\CA
2007-10-19 15:38 <DIR> d-------- C:\Program Files\Lavasoft
2007-10-19 15:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-10-19 15:30 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k7
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k6
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k5
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k4
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k3
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k2
2007-10-23 01:22 64 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k1
2007-10-23 01:22 124,474 ----a-w C:\WINDOWS\system32\drivers\kmxcfg.u2k0
2007-10-12 04:51 6,580 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-08-26 18:07 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-08-26 18:07 --------- d-----w C:\Program Files\PIXELA
2007-08-26 18:00 --------- d-----w C:\Program Files\Sony Corporation
2007-08-26 18:00 --------- d-----w C:\Program Files\Common Files\muvee Technologies
2007-08-22 12:55 96,256 ------w C:\WINDOWS\system32\dllcache\inseng.dll
2007-08-22 12:55 665,600 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-08-22 12:55 617,984 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-08-22 12:55 55,808 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-08-22 12:55 532,480 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-08-22 12:55 474,112 ------w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-08-22 12:55 449,024 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-08-22 12:55 39,424 ------w C:\WINDOWS\system32\dllcache\pngfilt.dll
2007-08-22 12:55 357,888 ------w C:\WINDOWS\system32\dllcache\dxtmsft.dll
2007-08-22 12:55 3,064,832 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-08-22 12:55 251,904 ------w C:\WINDOWS\system32\dllcache\iepeers.dll
2007-08-22 12:55 205,824 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-08-22 12:55 16,384 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-08-22 12:55 151,040 ------w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-08-22 12:55 146,432 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-08-22 12:55 1,498,112 ------w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-08-22 12:55 1,054,208 ------w C:\WINDOWS\system32\dllcache\danim.dll
2007-08-22 12:55 1,022,976 ------w C:\WINDOWS\system32\dllcache\browseui.dll
2007-08-21 10:19 18,432 ------w C:\WINDOWS\system32\dllcache\iedw.exe
2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-08-21 06:15 683,520 ------w C:\WINDOWS\system32\dllcache\inetcomm.dll
2007-08-20 18:42 99,592 ----a-w C:\WINDOWS\system32\isafeif.dll
2007-08-20 18:42 79,424 ----a-w C:\WINDOWS\system32\vetredir.dll
2007-08-20 18:42 75,016 ----a-w C:\WINDOWS\system32\isafprod.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-31 00:19 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-07-31 00:19 549,720 ----a-w C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-07-31 00:19 53,080 ----a-w C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-31 00:19 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-07-31 00:19 325,976 ----a-w C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-07-31 00:19 203,096 ----a-w C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-07-31 00:19 1,712,984 ----a-w C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-07-31 00:18 33,624 ----a-w C:\WINDOWS\system32\dllcache\wups.dll
.

((((((((((((((((((((((((((((( snapshot@2007-10-21_21.45.31.14 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-10-22 02:38:26 10,134 ----a-r C:\WINDOWS\Installer\{BDBAAB1B-B364-465E-931D-4E2E2F0E609A}\ARPPRODUCTICON.exe
+ 2007-10-22 02:48:16 10,134 ----a-r C:\WINDOWS\Installer\{BDBAAB1B-B364-465E-931D-4E2E2F0E609A}\ARPPRODUCTICON.exe
+ 2007-05-18 19:30:00 79,368 ----a-w C:\WINDOWS\system32\UmxWNP.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-29 04:56]
"Broadcom Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY.exe" [2005-12-19 15:08]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 10:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 10:44]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 01:02]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-05-29 23:58]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 16:16]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2004-06-09 20:31]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-09-20 10:35]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-09-20 10:32]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-09-20 10:36]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2006-04-06 10:51]
"cctray"="C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" [2007-08-16 22:25]
"QOELOADER"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe" [2007-10-19 19:25]
"CAVRID"="C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2007-08-20 13:42]
"cafwc"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe" [2007-08-14 10:06]
"capfasem"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe" [2007-08-14 10:06]
"capfupgrade"="C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe" [2007-08-14 10:01]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 13:54]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-27 22:57]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 05:44:06]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2006-05-29 23:54:53]

R0 KmxStart;KmxStart;C:\WINDOWS\system32\DRIVERS\kmxstart.sys
R0 sonypvl3;sonypvl3;C:\WINDOWS\system32\drivers\sonypvl3.sys
R1 KmxAgent;KmxAgent;C:\WINDOWS\system32\DRIVERS\kmxagent.sys
R1 KmxFile;KmxFile;C:\WINDOWS\system32\DRIVERS\KmxFile.sys
R1 KmxFw;KmxFw;C:\WINDOWS\system32\DRIVERS\kmxfw.sys
R1 sonypvf3;sonypvf3;C:\WINDOWS\system32\drivers\sonypvf3.sys
R1 sonypvt3;sonypvt3;C:\WINDOWS\system32\drivers\sonypvt3.sys
R2 KmxCF;KmxCF;C:\WINDOWS\system32\DRIVERS\KmxCF.sys
R2 KmxSbx;KmxSbx;C:\WINDOWS\system32\DRIVERS\KmxSbx.sys
R2 UmxAgent;HIPS Event Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe"
R2 UmxCfg;HIPS Configuration Interpreter;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe"
R2 UmxPol;HIPS Policy Manager;"C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe"
R3 KmxCfg;KmxCfg;C:\WINDOWS\system32\DRIVERS\kmxcfg.sys
R3 PPCtlPriv;PPCtlPriv;"C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe"
R3 tifm;tifm;C:\WINDOWS\system32\drivers\tifm.sys
S3 P1001VID;Creative WebCam (WDM);C:\WINDOWS\system32\DRIVERS\P1001Vid.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-10-20 01:33:11 C:\WINDOWS\Tasks\CAAntiSpywareScan_Daily as Pahola Caicedo at 7 25 PM.job"
.
**************************************************************************

catchme 0.3.1232 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-22 20:23:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-22 20:49:16 - machine was rebooted
C:\ComboFix2.txt ... 2007-10-21 22:07
.
--- E O F ---

#6 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 22 October 2007 - 08:01 PM

"copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

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#7 rpachon

rpachon

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Posted 22 October 2007 - 09:43 PM

I enabled the network access and it seems to you got rid of the annoying k8l.info attempts to connect. From what I could see on the CA firewall requests for connection most seemed to be legit sites. Not sure about rad.msn.com and some doubleclick sites. I just only enabled the ones I had requested to go in the firewall. Thanks again since the computer is no longer as slow as before. Here is the new hijackthis log. I was going to ask you if the way we got infected was due to my wife accidentally doubleclicking on a web page that had adds.

Logfile of HijackThis v1.99.1
Scan saved at 10:32:32 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

#8 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 23 October 2007 - 10:50 AM

Just a little cleanup.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a checkmark/tick in the box on the left side on these:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

Close ALL windows and browsers except HijackThis and click "Fix checked"

Next:

You need to update SunJava.
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says Java Runtime Environment (JRE) 6u2
    The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the Posted Image icon next to it.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on 6-windowsi586-p.exe to install the newest version.
Once installed you can test to see that it is in fact installed
Sun Java Test
http://www.java.com/...d/installed.jsp


Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

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#9 rpachon

rpachon

    New Member

  • Authentic Member
  • Pip
  • 18 posts

Posted 23 October 2007 - 06:29 PM

Thanks! The behavior is OK. heres is the log:

Logfile of HijackThis v1.99.1
Scan saved at 7:26:15 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

#10 LDTate

LDTate

    Grand Poobah

  • Root Admin
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Posted 24 October 2007 - 04:00 PM

It looks like you have Norton's Symantec AntiVirus running as well.

you should only have one anti-virus and firewall installed at a time

To completely uninstall Symantec AntiVirus?
Problem: The solution to many problems with Symantec AntiVirus is to completely uninstall Symantec AntiVirus, then re-install. You can use these instructions to completely uninstall Symantec AntiVirus.

Solution: In order to completely uninstall Symantec AntiVirus and all related components you need to follow these instructions.
Note: This procedure will remove all Symantec products, not just Symantec AntiVirus.

1.Click on Start | Settings | Control Panel
2.In the control panel double-click on Add / Remove Programs
3.Look through the list of installed programs for any item that says either "Norton" or "Symantec" or "LiveUpdate". (for example "Symantec AntiVirus Corporate Edition" or "Norton AntiVirus 2000")
4.For each "Norton", "Symantec", or "LiveUpdate" item, select the item and click Add / Remove. Follow the instructions, and click Yes or Yes to all when prompted.
When you are done there should be no items in the list that say "Norton", "Symantec", or "LiveUpdate".
5.Click OK to close the Add / Remove Programs window.
6.Reboot your computer if it hasn't already automatically rebooted.
7.Delete the c:\Program Files\Symantec AntiVirus (or c:\Program Files\Norton) folder.
8.Delete the c:\Program Files\Symantec folder.
9.Delete the c:\Program Files\Common Files\Symantec Shared folder.



If uninstalling Symantec AntiVirus using Add / Remove Programs does not work, you can use the directions on this Symantec website to manually remove all elements of Symantec Antivirus from your computer.
http://service1.syma...src=bar_sch_nam

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#11 rpachon

rpachon

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  • Pip
  • 18 posts

Posted 24 October 2007 - 07:56 PM

I have removed Symantec's AV using your procedure. At this point I would consider my issue to be solved. Than you very much.

Just to double check I am including another Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 8:52:26 PM, on 10/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://es.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.1.18.0\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cafwc] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmar...martActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcaf...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

#12 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 25 October 2007 - 05:34 AM

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    • Posted Image
  • If shown the disclaimer, Select "2"
Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein

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#13 LDTate

LDTate

    Grand Poobah

  • Root Admin
  • 57,211 posts

Posted 25 October 2007 - 04:25 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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