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[Closed] Many attempts to stop Allaple A, all fail until this for

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First I want to sincerely thank member Mr_Jak3 to who i am indebted for the curing of my serious problems. The original post is here http://forums.whatthetech.com/Have_tried_6…ols_t77694.html and was intended to help another member. I also sincerely thank the author of SDFIX who i would like to send money to! My PC has been plagued by Allaple A and B and several misc worms and trojans for more than 2 years and i could never get rid of them until now. Zone Alarm was no help, AVG reported the first Allaple but never could actually stop it, and TrendMicro House Call found OTHER viruses but never Allaple A/B and never has this PC been free of this problem. Here is how i finally fixed it this week. 1) downloaded Microsoft Malicious Software Removal Tool and let it full-scan. It found 645 instances of Allaple A. 2) downloaded SDFIX and followed the instructions by Mr Jak3 (please see post link, above) 3) while AVG is open and active but NOT scanning, run MMSRT again. Details. If you cut the head off the animal, the body dies. The source of my problem was spool.exe and its sister wpcmgr.exe and i knew this for ages but could never find either one on the PC. Both constantly asked for permissions via Zone Alarm to access the net and sadly i gave in finally. Huge mistake. The most that AVG or other could ever do was kill some of the body–but never the head–thats why i couldnt get rid of it. You can be missing 2 arms but still run, right? If you use MMSRT only, its the same thing, it doesnt get to the source. But MMSRT is pure gold because AVG scanned about 100,000 files whereas MMSRT scanned almost 700,000 files on my PC, so it digs pretty deep. 1) The first scan by MMSRT, it finds 645 instances of Allaple.A and it kills some, not all. Thats because it blasts a shotgun round and the spraying shot only catches some of the targets. 2) Ran SDFIX (see link in post above) and it removed spool.exe from the registry. FINALLY! 3) Second scan by MMSRT, it finds 99 instances of Allaple.A. SDFIX had cut the head off, spool.exe, now the body is dying. 4) AVG you now have active and when MMSRT is uncovering the instances of the virus, AVG spots it and now announces it found, and isolated, one trojan after the other. And by the way AVG doesnt call it Allaple.A, the trogans are a huge mix of names. Its sort of comical to watch these two programs work in tandem. I say again that MMSRT digs UNDER the soil whereas AVG just looks at whats laying on the ground. MMSRT scares the gopher up out of its hole and AVG sees it and whacks it on the head with a shovel. FINE! 5) Third scan by MMSRT, it finds 18 instances and kills some again with one shotgun blast. It also gives you a report of the location of each instance but only SOME are visible to you, even with Hidden Files and System Hidden Files checkboxed. 6) Continue MMSRT scans. Each one takes about 2 hours. Be patient. Fourth scan by MMSRT finds 6 instances. AVG has locked up about 15 unheardof trojans. 7) Fifth scan, it finds 2 instances and i can see them in the related folders. I pick them off manually. 8) Reboot and scan again using MMSRT. 0 instances. DONE! Here is my SDFIX report. I do have one question though–it says "cant find file" but then it appears to resolve it. Did it? Please someone have a look and tell me if the report is still showing any problems. The final entry, referring to wpcmgr.exe, was classified and vaulted as a trojan by AVG after MMSRT unearthed it. I wrote this post to help others but as a novice i may have totally misunderstood this process. Though the PC appears to be virus-free now, i dont wish to give wrong advice to anyone. SDFix: Version 1.118 Run by [removed] on Fri 12/14/2007 at 09:43 PM Microsoft Windows XP [Version 5.1.2600] Running From: C:\SDFix Safe Mode: Checking Services: Restoring Windows Registry Values Restoring Windows Default Hosts File Rebooting… Normal Mode: Checking Files: Trojan Files Found: C:\WINDOWS\system32\spool.exe - Deleted C:\WINDOWS\system32\spool.exe - Deleted Removing Temp Files… ADS Check: C:\WINDOWS No streams found. C:\WINDOWS\system32 No streams found. C:\WINDOWS\system32\svchost.exe No streams found. C:\WINDOWS\system32\ntoskrnl.exe No streams found. Final Check: catchme 0.3.1262.1 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2007-12-14 21:48:34 Windows 5.1.2600 Service Pack 1 NTFS scanning hidden processes … IPC error: 2 The system cannot find the file specified. scanning hidden services & system hive … scanning hidden registry entries … scanning hidden files … scan completed successfully hidden processes: 0 hidden services: 0 hidden files: 0 Remaining Services: —————— Authorized Application Key Export: Remaining Files: ————— File Backups: - C:\SDFix\backups\backups.zip Files with Hidden Attributes: Fri 14 Dec 2007 132,096 ..SHR — "C:\WINDOWS\system32\wbcmgr.exe" Finished!
Hello and Welcome to the forum.

We never recommend running tools without help. No two computers are the same

Some of the tools we use can kill the system if used incorrectly

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

C:\WINDOWS\system32\wbcmgr.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html


I also ask that you post a HijackThis log.

Click here to download HJTInstall.exe
    [*]Save HJTInstall.exe to your desktop.

    [*]Doubleclick on the HJTInstall.exe icon on your desktop.

    [*]By default it will install to C:\Program Files\Trend Micro\HijackThis .

    [*]Click on Install.

    [*]It will create a HijackThis icon on the desktop.

    [*]Once installed, it will launch Hijackthis.

    [*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.

    [*]Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.

    [*]Come back here to this thread and Paste the log in your next reply.

    [*]DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.

    [*]DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

Hello and Welcome to the forum.

We never recommend running tools without help. No two computers are the same

Some of the tools we use can kill the system if used incorrectly

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:

C:\WINDOWS\system32\wbcmgr.exe

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.


If Jotti is too busy you can try these.

http://www.kaspersky.com/scanforvirus.html


http://www.virustotal.com/en/indexf.html


I also ask that you post a HijackThis log.

Click here to download HJTInstall.exe

  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


Hello and thanks very much for your reply.

1) checkboxes are as you suggested
2) wpcmgr.exe is no longer in the PC, it was removed as a virus. When i googled the .exe the results referenced a virus. When I searched the .exe as a valid process I was again referred to virus sites. When i searched MS.com i got nothing.
3) I have HijackThis program on my PC however it couldnt install without first having SP2. I cant run SP2 without unbridled serious problems and crashes. With SP1, everything is fine. So I am unable to post the log.

My experience with virus software is that it can mistake a valid file for a virus; it can also suggest removing a valid file that has been damaged. In these cases I remove nothing but instead I re-install Windows because I dont know what else to do.

If wpcmgr.exe is a valid process, perhaps it was over-written by a mal-file of the same name? I only know that SDFix saw spool.exe as a virus and both wpcmgr.exe and spool.exe ALWAYS asked Zone Alarm for web permission at the same time. Is a mal-file dragging along a good file for the ride? I only know that after SDFIX finished removing spool.exe, AVG immediately vaulted wpcmgr.exe. But AVG never once identified either file as a virus during its own scans.

The removal of both .exe has not affected the PC in any bad way, in fact the PC is extremely quiet. More scans since by MMSRT, Trend Micro and AVG have failed to turn up any instance of a virus.

To check the validity of wpcmgr.exe I would first have to re-install Windows and then find the file and check it with Jotti–and i cant stomach another install right now. If there is a still a virus after my new WinXP install the other day, wpcmgr.exe may soon reappear, along with spool.exe. If however these now-missing files are both valid programs, then its not clear why this PC is running without fault. Perhaps I havent yet done the right work to necessitate the need for those programs–I guess we will see soon?

I agree with your first statement, I was quite afraid to try SDFIX or tackle the problem without help. But I can promise you I wasnt being arrogant, just desperate.

If I have done anything wrong, I would like the fault to appear soon and try to re-discover what is truly wrong with the PC.
Lets try another version of HJT.

Please delete any HijackThis Folders and Files you have now.Use Add/Remove Programs and remove HijackThis. What you have now is out dated.

you can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://downloads.malwareremoval.com/HJTsetup.exe.

Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.

Open HijackThis and select: Do a system scan and save a log file.

When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here please use the [Add Reply] button below.

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