[Closed] Many attempts to stop Allaple A, all fail until this for
9 min read
We never recommend running tools without help. No two computers are the same
Some of the tools we use can kill the system if used incorrectly
I suggest you do this:
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.
Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:
C:\WINDOWS\system32\wbcmgr.exe
Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.
If Jotti is too busy you can try these.
http://www.kaspersky.com/scanforvirus.html
http://www.virustotal.com/en/indexf.html
I also ask that you post a HijackThis log.
Click here to download HJTInstall.exe
-
[*]Save HJTInstall.exe to your desktop.
[*]Doubleclick on the HJTInstall.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Trend Micro\HijackThis .
[*]Click on Install.
[*]It will create a HijackThis icon on the desktop.
[*]Once installed, it will launch Hijackthis.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
[*]DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Hello and Welcome to the forum.
We never recommend running tools without help. No two computers are the same
Some of the tools we use can kill the system if used incorrectly
I suggest you do this:
Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.
Please go to http://virusscan.jotti.org , click on Browse, and upload the following file for analysis:
C:\WINDOWS\system32\wbcmgr.exe
Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.
If Jotti is too busy you can try these.
http://www.kaspersky.com/scanforvirus.html
http://www.virustotal.com/en/indexf.html
I also ask that you post a HijackThis log.
Click here to download HJTInstall.exe
- Save HJTInstall.exe to your desktop.
- Doubleclick on the HJTInstall.exe icon on your desktop.
- By default it will install to C:\Program Files\Trend Micro\HijackThis .
- Click on Install.
- It will create a HijackThis icon on the desktop.
- Once installed, it will launch Hijackthis.
- Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
- Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
- Come back here to this thread and Paste the log in your next reply.
- DO NOT use the AnalyseThis button, its findings are dangerous if misinterpreted.
- DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
Hello and thanks very much for your reply.
1) checkboxes are as you suggested
2) wpcmgr.exe is no longer in the PC, it was removed as a virus. When i googled the .exe the results referenced a virus. When I searched the .exe as a valid process I was again referred to virus sites. When i searched MS.com i got nothing.
3) I have HijackThis program on my PC however it couldnt install without first having SP2. I cant run SP2 without unbridled serious problems and crashes. With SP1, everything is fine. So I am unable to post the log.
My experience with virus software is that it can mistake a valid file for a virus; it can also suggest removing a valid file that has been damaged. In these cases I remove nothing but instead I re-install Windows because I dont know what else to do.
If wpcmgr.exe is a valid process, perhaps it was over-written by a mal-file of the same name? I only know that SDFix saw spool.exe as a virus and both wpcmgr.exe and spool.exe ALWAYS asked Zone Alarm for web permission at the same time. Is a mal-file dragging along a good file for the ride? I only know that after SDFIX finished removing spool.exe, AVG immediately vaulted wpcmgr.exe. But AVG never once identified either file as a virus during its own scans.
The removal of both .exe has not affected the PC in any bad way, in fact the PC is extremely quiet. More scans since by MMSRT, Trend Micro and AVG have failed to turn up any instance of a virus.
To check the validity of wpcmgr.exe I would first have to re-install Windows and then find the file and check it with Jotti–and i cant stomach another install right now. If there is a still a virus after my new WinXP install the other day, wpcmgr.exe may soon reappear, along with spool.exe. If however these now-missing files are both valid programs, then its not clear why this PC is running without fault. Perhaps I havent yet done the right work to necessitate the need for those programs–I guess we will see soon?
I agree with your first statement, I was quite afraid to try SDFIX or tackle the problem without help. But I can promise you I wasnt being arrogant, just desperate.
If I have done anything wrong, I would like the fault to appear soon and try to re-discover what is truly wrong with the PC.
Please delete any HijackThis Folders and Files you have now.Use Add/Remove Programs and remove HijackThis. What you have now is out dated.
you can get a complete installer that installs HijackThis to C:\Program Files\HijackThis, making an entry in the start menu and also providing a desktop shortcut from http://downloads.malwareremoval.com/HJTsetup.exe.
Click on the link and select Save, save it to your desktop and double click HJTsetup.exe.
Open HijackThis and select: Do a system scan and save a log file.
When the scan is finished, Click Edit> Select All> Edit> Copy> and paste its contents here please use the [Add Reply] button below.
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