help with virus/malware removal

Hi
I would be very grateful for any help or advise on how to remove malware from my PC, I'm not exactly sure what I have but it's making my pc run very slowly (seems to be hogging the memory). I'm also getting lots of error messages deniying access to various places including outlook express . It was identified as EXPLOIT by AVG Antivirus, (free edition) on 2.11.07 and is now in my AVG virus vault. I've tried scanning pc with the online scanner on the Trend Micro site (which took 7 hours and warned me that my internet access was extreemly slow). Trend micro found 2 infections. which it described as TROJ_Generic in
C:\Documents & settings\LouiseWoolliscroft\Local Settings\Temp\ BJ15.tmp
C:\Documents & settings\LouiseWoolliscroft\Local Settings\Temp\ BJ12D.tmp
PC Guard Anti Virus (which comes with my broadband) also found 2 viruses (approx 2 weeks ago) W32/Dropper.EAD but it managed to delete these and it doesn't seem like they are causing the problems.
Hope thats the correct information, I'm new to using this type of forum
AltyLou

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:16:56, on 14/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\blueyonder\PCguard\fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe
C:\Program Files\blueyonder\PCguard\Rps.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\BLUEYO~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Polesoft\Lockspam_Pro\Addins\oehooker.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Polesoft\Lockspam_Pro\jre\bin\lockspam.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\blueyonder\PCguard\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\blueyonder\PCguard\FBHR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [PCguardadvisor.exe] "C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe"
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\blueyonder\PCguard\Rps.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BLUEYO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] "C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE" -onlytray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [StartOEhooker] C:\Program Files\Polesoft\Lockspam_Pro\Addins\oehooker.exe
O4 - HKLM\..\Run: [StartLockspam] C:\Program Files\Polesoft\Lockspam_Pro\Lockspam.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Catalyst System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office2\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PCguard Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\blueyonder\PCguard\fws.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

–
End of file - 8438 bytes

Hiya
Thankyou so much for replying, I'm desperate to get off this pc and back to normal life again (although I think I'm learning a lot, especially from this excellent site). Anyway New Hijack this log file below.
Update: Since yesterday when things got really bad, I spoke to a mate who thought the probs. might be at least partly to do with my system folders being in a mess (whether this is caused by a virus or me not knowing enough- remains to be seen) but anyway he advised me to set a new XP user account and that has made a big difference; i.e. less error messages and I can now download from the web. So re; your site's self help suggestions; I've downloaded & run the AFT cleaner and spybot and AVG anti spyware (although I've ended up with a free limited version, not a full trial version). But anyway they've both found things and it seems to be helping.

The main problem I still have is that I still can't open Outlook express, so I can't access all my outlook express folders and old e-mails (with job info) and address book contacts. Error message 0x800c012e, and says something like `OE can't be initiallised it may not be properly installed, or may not have enough disk space (but disk is 3/4 empty). I can now open OE via the new user account but only a new empty version of OE, not my identity. I've tried importing my old OE folders and address book into the new version - but says file is empty or being used by another person. (when no other users logged on). I assume the virus has damaged the OE files. Hope this all makes sense and thanks again for getting back to me.
AltyLou

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:29:54, on 16/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\blueyonder\PCguard\fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\BLUEYO~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Polesoft\Lockspam_Pro\Addins\oehooker.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Polesoft\Lockspam_Pro\jre\bin\lockspam.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\blueyonder\PCguard\RPS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareBot\SpywareBot.exe
C:\Program Files\Downloads\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.pcservicecall.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\blueyonder\PCguard\pkR.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Downloads\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\blueyonder\PCguard\FBHR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [PCguardadvisor.exe] "C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe"
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\blueyonder\PCguard\Rps.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BLUEYO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] "C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE" -onlytray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [StartOEhooker] C:\Program Files\Polesoft\Lockspam_Pro\Addins\oehooker.exe
O4 - HKLM\..\Run: [StartLockspam] C:\Program Files\Polesoft\Lockspam_Pro\Lockspam.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-490840866-3451973248-1037253374-1007\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup (User 'Louise')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Catalyst System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office2\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal…ivex/hcImpl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PCguard Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\blueyonder\PCguard\fws.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

–
End of file - 9704 bytes

OK, Heres the ComboFix Log


ComboFix 07-11-08.1 - Louise 2 2007-11-17 1:12:55.1 - NTFSx86
Running from: C:\Program Files\Downloads\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-10-17 to 2007-11-17 )))))))))))))))))))))))))))))))
.

2007-11-17 01:01 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-11-16 23:16 d——– C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-11-16 15:53 d——– C:\Documents and Settings\Louise Woollliscroft\Application Data\Grisoft
2007-11-16 15:34 d——– C:\Documents and Settings\Louise 2\Application Data\Grisoft
2007-11-16 15:34 10,872 –a—— C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-11-16 01:22 d——– C:\Documents and Settings\Louise 2\Application Data\Polesoft
2007-11-16 01:02 d——– C:\Documents and Settings\Louise 2\Application Data\Telewest
2007-11-16 01:02 d——– C:\Documents and Settings\Louise 2\Application Data\PC Suite
2007-11-16 01:02 d——– C:\Documents and Settings\Louise 2\Application Data\blueyonder
2007-11-16 01:02 d——– C:\Documents and Settings\Louise 2\Application Data\AVG7
2007-11-16 01:01 d——– C:\Documents and Settings\Louise 2\WINDOWS
2007-11-16 01:01 d——– C:\Documents and Settings\Louise 2\Application Data\SampleView
2007-11-16 01:01 d——– C:\Documents and Settings\Louise 2\Application Data\CyberLink
2007-11-16 01:01 d——– C:\Documents and Settings\Louise 2\Application Data\ATI
2007-11-12 10:34 102,664 –a—— C:\WINDOWS\system32\drivers\tmcomm.sys
2007-11-12 06:47 d——– C:\Program Files\Trend Micro
2007-11-12 05:44 d——– C:\Documents and Settings\Louise Woollliscroft\.housecall6.6
2007-11-06 18:50 d——– C:\Documents and Settings\Louise Woollliscroft\Application Data\Printer Info Cache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-17 01:00 ——— d—–w C:\Program Files\Downloads
2007-11-16 23:52 ——— d—–w C:\Program Files\Common Files\Command Software
2007-11-16 18:52 ——— d—–w C:\Documents and Settings\Louise Woollliscroft\Application Data\AVG7
2007-11-15 23:59 ——— d—–w C:\Program Files\Common Files\PestPatrol
2007-11-15 22:33 ——— d—–w C:\Documents and Settings\Philip Holt\Application Data\AVG7
2007-11-06 18:50 ——— d—–w C:\Documents and Settings\Louise Woollliscroft\Application Data\Image Zone Express
2007-11-06 18:33 ——— d—–w C:\Program Files\Common Files\HP
2007-10-29 18:45 ——— d—–w C:\Documents and Settings\Philip Holt\Application Data\LimeWire
2007-10-13 18:44 ——— d—–w C:\Documents and Settings\Louise Woollliscroft\Application Data\LimeWire
2007-08-21 06:15 683,520 —-a-w C:\WINDOWS\system32\inetcomm.dll
2007-07-15 15:40 1,516 —-a-r C:\Documents and Settings\Louise Woollliscroft\Application Data\wklnhst.dat
2007-07-15 15:35 51,024 —-a-r C:\Documents and Settings\Louise Woollliscroft\Application Data\GDIPFONTCACHEV1.DAT
2007-01-01 23:00 17,674,296 —-a-w C:\Program Files\avg75free_432a861.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-09-29 13:01]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [2002-09-13 21:42]
"SoundMan"="SOUNDMAN.EXE" [2005-10-24 06:45 C:\WINDOWS\soundman.exe]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [2005-08-12 13:43]
"PCguardadvisor.exe"="C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe" [2006-04-28 15:27]
"PCguard"="C:\Program Files\blueyonder\PCguard\Rps.exe" [2006-05-01 13:43]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2007-10-30 21:53]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 02:43]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11]
"Motive SmartBridge"="C:\PROGRA~1\BLUEYO~1\SMARTB~1\MotiveSB.exe" [2006-04-21 15:41]
"PCSuiteTrayApplication"="C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.exe" [2005-12-13 08:49]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2006-11-03 18:20]
"StartOEhooker"="C:\Program Files\Polesoft\Lockspam_Pro\Addins\oehooker.exe" [2004-07-22 18:09]
"StartLockspam"="C:\Program Files\Polesoft\Lockspam_Pro\Lockspam.exe" [2004-07-20 16:16]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 09:25]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Power2GoExpress"="C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" [2005-07-08 15:01]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2006-03-15 12:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-28 10:31]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 16:24]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2007-07-15 03:28:16]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
blueyonder Instant Support Tool.lnk - C:\Program Files\blueyonder IST\bin\matcli.exe [2007-01-03 14:18:30]
Catalyst System Tray.lnk - C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe [2005-08-12 13:43:58]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 19:28:24]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 18:50:52]
Microsoft Office.lnk - C:\Program Files\Microsoft Office2\Office10\OSA.EXE [2001-02-13 01:01:04]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);"c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ
S3 FXDRV;FXDRV;\??\D:\Fxdrv.sys
S3 SQLWriter;SQL Server VSS Writer;"c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\Z]
\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-11-17 01:01:08 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-17 01:15:20
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

**************************************************************************
.
Completion time: 2007-11-17 1:17:27
.
— E O F —