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Spyware / Malware / Virus Removal

[Closed] Virus and trojan detected ... need removal help

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Post #1
Hi guys,
this system is running Zone Alarm Security Suite and it detected the above trojan (Win32.Backdoor.Small.eih) and a virus that i didn't write down. Both were quarantined and deleted, however i still get random pop-ups, re-directed and had difficulty installing Microsoft updates. ZASS indicates the following files were effected: C:\I386\MSUNI11.DLL and C:\WINDOWS\SYSTEM32\MSUNI11.DLL. Currently, both Zone Alarm and Micrsoft updates are awaiting installation … not sure if i should proceed. Please review the following and advise. Thank you, jaybird


DDS (Ver_09-06-26.01) - NTFSx86
Run by [removed] at 14:58:43.89 on Thu 11/05/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.452 [GMT -5:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Updated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}
FW: ZoneAlarm Security Suite Firewall *disabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\Yahoo!\YOP\SSDK02.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\jay borchers\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [MoneyAgent] "c:\program files\microsoft money\system\mnyexpr.exe"
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_1_0 -reboot 1
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [REGSHAVE] c:\program files\regshave\REGSHAVE.EXE /AUTORUN
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Dell AIO Printer A920] "c:\program files\dell aio printer a920\dlbkbmgr.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} - hxxp://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_6.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1184034937437
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1184034914734
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-8-22 150544]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-22 365448]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
S2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service –> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S3 Bulk503;Chameleon Mega Digital Camera;c:\windows\system32\drivers\Bulk503.sys [2001-10-15 10599]
S3 getPlusHelper;getPlus® Helper;c:\windows\system32\svchost.exe -k getPlusHelper [2002-8-29 14336]
S3 ISO503;Chameleon Mega Video Camera;c:\windows\system32\drivers\ISO503.SYS [2002-4-9 519936]

=============== Created Last 30 ================

2009-11-05 13:20 38,224 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-05 13:20 19,160 a——- c:\windows\system32\drivers\mbam.sys
2009-11-05 13:20 –d—– c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-11-05 14:56 287,420,704 a–sh— c:\windows\system32\drivers\fidbox.dat
2009-11-05 12:46 0 a——- c:\windows\system32\drivers\lvuvc.hs
2009-11-05 12:46 0 a——- c:\windows\system32\drivers\logiflt.iad
2009-11-05 12:38 3,351,812 a–sh— c:\windows\system32\drivers\fidbox.idx
2009-11-02 16:51 4,212 a—h— c:\windows\system32\zllictbl.dat
2009-09-11 09:18 136,192 a——- c:\windows\system32\msv1_0.dll
2009-09-11 09:18 136,192 ——– c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 16:03 58,880 a——- c:\windows\system32\msasn1.dll
2009-09-04 16:03 58,880 ——– c:\windows\system32\dllcache\msasn1.dll
2009-08-28 05:35 173,056 a——- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-26 03:00 247,326 a——- c:\windows\system32\strmdll.dll
2009-08-26 03:00 247,326 ——– c:\windows\system32\dllcache\strmdll.dll
2008-07-06 13:45 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008070620080707\index.dat

============= FINISH: 14:59:46.50 ===============

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/11/05 15:03
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
——————-
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE391000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7AF8000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xED150000 Size: 49152 File Visible: No Signed: -
Status: -

Name: srescan.sys
Image Path: srescan.sys
Address: 0xF738E000 Size: 81920 File Visible: No Signed: -
Status: -

SSDT
——————-
#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba8c30

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba54f0

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc0090

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba9320

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbd760

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbd970

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc2310

#: 056 Function Name: NtCreateWaitablePort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba9410

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba5d20

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc0e90

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc0ab0

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbd0e0

#: 098 Function Name: NtLoadKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc1560

#: 099 Function Name: NtLoadKey2
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc15e0

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc2590

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba5a80

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbf070

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbee30

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc1dd0

#: 193 Function Name: NtReplaceKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc17a0

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba8840

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc1c20

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba8e80

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeeba5f90

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebc05c0

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbe0f0

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\System32\vsdatant.sys" at address 0xeebbdf70

==EOF==
Post #3
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix, SmitfraudFix, MBAM, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
[external image: Posted Image]
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .

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