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[Resolved] Sluggish Performance


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6 replies to this topic

#1 wandman

wandman

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Posted 12 December 2007 - 04:24 AM

My PC has recently started to run a little slower than it used to, the mouse slows down, any music playing in winamp skips and jumps and I cannot play video smoothly anymore. It doesn't do this all the time, mainly when I open a program, save a document visit a new page in my web browser etc.

I've done multiple scans for spyware, viruses etc, updated the BIOS and updated the driver for my graphics card. I've been directed to this part of the forum after following the advice that I recieved here: http://forums.whatth...ess_t86138.html

I am running Windows XP Home Edition on an Aries Pc System, AND Athlon 64 Processor 2.4GHz with 1GB of RAM.

Here are the results from my HijackThis Report:

Logfile of HijackThis v1.99.1
Scan saved at 10:14:34, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rmctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\TrojanHunter 5.0\THGuard.exe
C:\PROGRA~1\MICROS~3\wcescomm.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\WinTV\Ir.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Maxthon\Maxthon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.savastore.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer

provided by Watford Electronics
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spyware\Spybot

- Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\system32\rmctrl.exe
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EPSON Stylus C46 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6

"USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround

Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~3\wcescomm.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat

7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma

Loader.exe
O4 - Global Startup: 54 Mbps Wireless Configuration Utility.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: SavaStore - {4305B49F-01D9-46DD-9084-305D7B94008A} - "C:\Program

Files\Internet Explorer\IEXPLORE.EXE" http://www.savastore.com (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.savastore.com
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -

http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) -

http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) -

http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) -

http://www.nvidia.co...iaSmartScan.cab
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) -

http://liveupdate.ms...ine/install.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn...pdownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) -

http://ax.emsisoft.com/asquared.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems

Shared\Service\Adobelmsvc.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner -

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple

Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common

Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common

Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

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#2 ken545

ken545

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Posted 03 January 2008 - 06:25 AM

wandman,

Welcome, sorry for the delay. Your HJT log is hard to read the way you posted it besides being an outdated version. Go to your Add Remove Programs in the Control Panel and uninstall Hijackthis 1.99.1 and download and install this newer version. Follow my instructions and make sure that you turn off WordWrap before you post the new log.

Download Trendmicros Hijackthis to your desktop, double click it to install, follow the prompts and by default it will install in[
C:\Program Files\Trendmicro\Hijackthis\Highjackthis.exe

  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Format and make sure Wordwrap is Unchecked
  • Go to Edit> Select All.....Edit > Copy and Paste the new log into this thread
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.





Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from Kaspersky Online Virus Scanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan: Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
Post the log along with a New HJT Log into your next reply.




Let me see the Kaspersky report and a new HJT log by Trendmicro please

Edited by ken545, 03 January 2008 - 06:28 AM.


 
 
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#3 wandman

wandman

    New Member

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Posted 03 January 2008 - 02:52 PM

Hi ken545,

Thanks for replying. I have done as you instructed. Here is my new HijackThis report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:56:57, on 03/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\rmctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\TrojanHunter 5.0\THGuard.exe
C:\PROGRA~1\MICROS~3\wcescomm.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\54 Mbps WLAN\WLANMON.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinTV\Ir.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Program Files\Winamp\winamp.exe
C:\xampplite\mysql\bin\mysqld.exe
C:\xampplite\xampp-control.exe
C:\xampplite\apache\bin\apache.exe
C:\xampplite\apache\bin\apache.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.savastore.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Watford Electronics
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spyware\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\system32\rmctrl.exe
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EPSON Stylus C46 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /O6 "USB001" /M "Stylus C46"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 5.0\THGuard.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MICROS~3\wcescomm.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: 54 Mbps Wireless Configuration Utility.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoStart IR.lnk = C:\Program Files\WinTV\Ir.exe
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: SavaStore - {4305B49F-01D9-46DD-9084-305D7B94008A} - "C:\Program Files\Internet Explorer\IEXPLORE.EXE" http://www.savastore.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.savastore.com
O15 - Trusted Zone: http://www.msi.com.tw
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.co...iaSmartScan.cab
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) - http://liveupdate.ms...ine/install.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe

--
End of file - 7584 bytes


And here is my Kaspersky scan report:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, January 03, 2008 8:47:43 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 3/01/2008
Kaspersky Anti-Virus database records: 469052
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
J:\

Scan Statistics:
Total number of scanned objects: 183189
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:22:23

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Barry Jones\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Barry Jones\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Temp\Perflib_Perfdata_d04.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Temp\~DFFEC8.tmp Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Temp\~ROMFN_00000DB8 Object is locked skipped
C:\Documents and Settings\Barry Jones\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\ntuser.dat Object is locked skipped
C:\Documents and Settings\Barry Jones\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{094ED2EF-B4C2-48FA-B681-1FACB529B5DF}\RP698\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{DECF76D9-573D-44EE-8D76-6116445116C2}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\xampplite\apache\logs\access.log Object is locked skipped
C:\xampplite\apache\logs\error.log Object is locked skipped
C:\xampplite\apache\logs\ssl_request.log Object is locked skipped
C:\xampplite\mysql\data\BARRYDESKTOP.err Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{094ED2EF-B4C2-48FA-B681-1FACB529B5DF}\RP698\change.log Object is locked skipped

Scan process completed.


I hope this can be solved. Many thanks.

#4 ken545

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Posted 03 January 2008 - 06:11 PM

Wandman,

The file is missing so you can fix this with HJT.

Open HijackThis > Do a System Scan Only, close your browser and all open windows including this one, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

O9 - Extra button: SavaStore - {4305B49F-01D9-46DD-9084-305D7B94008A} - "C:\Program Files\Internet Explorer\IEXPLORE.EXE" http://www.savastore.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.savastore.com


I am not looking at any Anti Virus software on your system :blush: Here are some free ones, just install one, more is not better.


Here is a free Firewall also.

Zone Alarm Here is a free Firewall from Zone Labs,


You can try posting in one of these windows support forums including our own, make sure you tell them you posted here and we found no viruses or malware on your system. This is as far as I can go as this forum is for removing malware only.

Windows Tech Support Forums

It's Not Always Malware
Speedup Windows
Windows Tips




Safe Surfn
Ken

 
 
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#5 wandman

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Posted 05 January 2008 - 06:25 AM

Thanks ken545, I followed your advice but still I have the problem. I really appreciate your help though. I'll post elsewhere and see if this can be resolved. Thank you!

#6 ken545

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Posted 05 January 2008 - 06:40 AM

Your very welcome, Ken

 
 
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#7 ken545

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Posted 10 January 2008 - 07:18 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

 
 
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