Hi,
My computor will, all of a sudden, restart or shutdown with no command by me. It will, also, go into a stop kinda mode where it will accept no commands at all. I don't get any error messages with these events. I have run all my anti viral/spyware/malware/trojans/etc and nothing is detected. Most of the time everything seems to work fine but, at least once, sometimes more, per session I get these events. Thank you for any help.
Cindy S.
Hi! Welcome to the WTT forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient.
Could you copy/paste the HijackThis log in your next reply please.
Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
1. Start HijackThis 2. Click on the Config button 3. Click on the Misc Tools button 4. Click on the Open Uninstall Manager button. 5. Click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.