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[Closed] Helo

13 min read

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I appologize. I have been without internet for almost a week now. We have had an ice storm that knocke us out. Please allow me a couple more days, no later than friday, to get this all done for you. Thanks.
here you go sorry for the delay Adobe Flash Player 9 ActiveX Adobe Flash Player ActiveX Adobe Reader 8.1.0 Adobe Shockwave Player Anti-Spyware (Aluria) Anti-Virus (Command Software) AOLIcon AT&T Yahoo! Messenger with Voice ATI Display Driver ATI Parental Control Authentium AntiVirus SDK - 2 Authentium Web Install Helper AVG 7.5 AVG Anti-Spyware 7.5 Banctec Service Agreement Buildalot CCleaner (remove only) Conexant D850 56K V.9x DFVc Modem Cox (CVUS) Cox High Speed Internet Security Suite Creative MediaSource Creative Removable Disk Manager Creative System Information Dell CinePlayer Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Game Console Dell Support 3.1 Dell System Restore Digital Content Portal Digital Line Detect Digital Locker Assistant ELIcon ESP ESPNMotion Firewall (Core) Firewall (User) High Definition Audio Driver Package - KB835221 HijackThis 2.0.2 Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows XP (KB888795) Hotfix for Windows XP (KB891593) Hotfix for Windows XP (KB895961) Hotfix for Windows XP (KB896256) Hotfix for Windows XP (KB899337) Hotfix for Windows XP (KB899510) Hotfix for Windows XP (KB902841) Hotfix for Windows XP (KB906569) Hotfix for Windows XP (KB908673) Hotfix for Windows XP (KB909394) Hotfix for Windows XP (KB914440) HP Memories Disc HP Photo and Imaging 2.0 - All-in-One HP Photo and Imaging 2.0 - All-in-One Drivers HP Photo and Imaging 2.0 - hp psc 2170 series hp psc 2170 series Intel Matrix Storage Manager Intel® PRO Network Connections Drivers Intel® PROSafe for Wired Connections Intel® PROSet for Wired Connections J2SE Runtime Environment 5.0 Kaspersky Online Scanner MCU Microsoft .NET Framework 1.0 Hotfix (KB887998) Microsoft .NET Framework 1.0 Hotfix (KB930494) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft ActiveSync 4.0 Microsoft Office Basic Edition 2003 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft Tool Web Package : SETSPN.EXE Microsoft Visual C++ 2005 Redistributable Modem Helper Motorola Driver Installation Motorola Phone Tools Move Networks Media Player for Internet Explorer MySpaceIM Nero OEM NeroVision Express 2 NetWaiting Popup Blocker RCA Digital Audio Player(RCA TH10 Series) Rhapsody Player Engine Roxio DLA Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899588) Security Update for Windows XP (KB899589) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB908531) Security Update for Windows XP (KB911280) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913446) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917159) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB918439) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB937894) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB944653) Sonic Activation Module Sonic Advanced Decoder Sonic Encoders Sonic Update Manager Sound Blaster Audigy 2 ZS Spybot - Search & Destroy Third Party Prerequisites Update for Windows Media Format SDK (KB902344) Update for Windows Media Player 10 (KB910393) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB894391) Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB910437) Update for Windows XP (KB916595) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update Rollup 2 for Windows XP Media Center Edition 2005 Viewpoint Media Player Web Filtering (Base 2) Web Filtering (Base) Web Filtering (RuleSpace Anti-Phishing) WebFldrs XP Windows Defender Windows Genuine Advantage Validation Tool (KB892130) Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Live Messenger Windows Live Sign-in Assistant Windows Media Format Runtime Windows Media Player 10 Windows Media Player 10 Hotfix - KB894476 Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB889673 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890927 Windows XP Hotfix - KB891781 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB908250 Yahoo! Anti-Spy Yahoo! Browser Services Yahoo! Internet Mail Yahoo! Music Jukebox Yahoo! Search Protection Yahoo! Toolbar ——————————————————— AVG Anti-Spyware - Scan Report ——————————————————— + Created at: 7:29:21 PM 12/12/2007 + Scan result: C:\Documents and Settings\D.J and Heather\Cookies\[removed][2].txt -> TrackingCookie.Euroclick : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\[removed][1].txt -> TrackingCookie.Netflame : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\d.j_and_heather@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\d.j_and_heather@revsci[2].txt -> TrackingCookie.Revsci : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\d.j_and_heather@skype[2].txt -> TrackingCookie.Skype : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\[removed][1].txt -> TrackingCookie.Starware : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\d.j_and_heather@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned. C:\Documents and Settings\D.J and Heather\Cookies\d.j_and_heather@login.tracking101[2].txt -> TrackingCookie.Tracking101 : Cleaned. ::Report end
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:09:52 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\DOCUME~1\DA967~1.JAN\LOCALS~1\Temp\SearchProtection.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\DOCUME~1\DA967~1.JAN\LOCALS~1\Temp\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\DOCUME~1\DA967~1.JAN\LOCALS~1\Temp\ctfmon.exe
C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\ebekpagb.exe
c:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\DOCUME~1\DA967~1.JAN\LOCALS~1\Temp\avgas.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - c:\Program Files\Cox\Applications\App\popupbho01.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] "C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" /uninstall
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [ESP] c:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingD4052] cmd /c del "C:\WINDOWS\system32\vbgxdpae.dllbox"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Jukebox\ymetray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\D.J and Heather\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u…can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v46/share…GamesLoader.cab
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) - http://www.worldwinner.com/games/v48/brickout/brickout.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinner.com/games/v50/pool/pool.cab
O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www.king.com/ctl/kingcomie.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) - http://www.worldwinner.com/games/v41/freecell/freecell.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab
O16 - DPF: {A2E05F45-F127-4092-B9F7-9A02C3E04C77} (HGPlugin7USA Class) - http://gamedownload.ijjimax.com/gamedownlo…GPlugin7USA.cab
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) - http://www.worldwinner.com/games/v43/paint/paint.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - https://disney.go.com/games/downloads/gamem…GameManager.cab
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinner.com/games/v47/famil…/familyfeud.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15030/CTPID.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://www.trueswitch.com/sbcyahoo/TrueInstallSBC.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - c:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\ebekpagb.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - c:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

–
End of file - 11210 bytes




as far as the computer is running its great. But I still cannot get certain programs to load like certain anti viruses ie. cox security suite and other programs. No pop ups, no adwares running smooth other than the problem stated above. Thanks.
OK listen you are reinfected again. :blush:

You, must uninstall some of this anti virus software now. YOU ARE NOT PROTECTED AT ALL with 4 of them!!!.

I want you to go to add/remove programs and uninstall all of the following.
This will leave just AVG 7.5 running on your system. One anti virus is all you need. Having more than 1 is leaving you less protected.

Anti-Virus (Command Software)

Authentium AntiVirus SDK - 2

Cox (CVUS)

Cox High Speed Internet Security Suite

____________________________________


You need to update SunJava for security reasons.
Updating Java:
Download the latest version of
Java Runtime Environment (JRE) 6 Update 3

  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 3
    … allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the [external image: Posted Image] icon next to it.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe
    to install the newest version.

_________________________________________






combofix.exe

2.Close all open windows
3. Double click combofix.exe & follow the prompts.
4. When finished, it shall produce a log for you. Post that log in your next reply . (c:\comboFix.txt)

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall



_________________________
In your next reply I would like to see:
  • A new HJT log
  • The report from ComboFix
  • The report from
  • The report from

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