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Spyware / Malware / Virus Removal

[Resolved] Trojan Removal

11 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I haven't been here since 2007, sometimes no news is good news. Would someone please take a look at my HJT Log, your help with this removal would be greatly appreciated.
Regards
MD
=========================================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:11:32 AM, on 12/1/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\GLDS\UpgradeManager\UpgradeManagerSvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: Shell=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [liveon] C:\WINDOWS\system32\tqfmgr.exe
O4 - HKLM\..\Run: [mfs32] C:\WINDOWS\system32\sysc32.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Shortcut to printrec.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1176139966062
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A32EA802-970E-40F1-9915-A8D3D0224FE0}: NameServer = 192.168.1.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Windows Network Data Management System Service (BNDMSS) - Unknown owner - C:\WINDOWS\system32\bndmss.exe (file missing)
O23 - Service: Upgrade Manager (UpgradeManager) - Great Lakes Data Systems, Inc. - C:\Program Files\GLDS\UpgradeManager\UpgradeManagerSvc.exe

–
End of file - 4878 bytes
Hello

Download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.
  • Open the OTScanIt2 folder and double-click on OTScanIt.exe to start the program. Make sure you close all other programs and don't use the PC while the scan runs.
  • Under File Age at the top, change it from 30 days to 90 days
  • Under Additional Scans check the boxes beside Reg - ColumnHandlers, Reg - Desktop Components, Reg - Disabled MS Config Items, Reg - File Associations, Reg - NetSvcs, Reg - Protocol Filters, Reg - Protocol Handlers, Reg - SafeBoot Minimal, Reg - SafeBoot Network, Reg - Session Manager Settings, Reg - Winsock2 Catalogs, File - Lop Check, File - Purity Scan, Files - Signature Check, and Evnt - EventViewer Logs ( Last 10 Errors).
  • Under Rootkit Search change it to Yes
  • Under the Custom Scans box at the bottom left paste the following in

    C:\Windows\Prefetch\*.* /s
    %systemroot%\system32\drivers\*.dat
    C:\WINDOWS\Temp\bca4e2da.$$$
    C:\WINDOWS\Temp\ed47fa.$
    C:\WINDOWS\Temp\fa56d7ec.$$$
    C:\Windows\System32\antiwpa.dll
    c:\windows\system32\drivers\winfilse.exe
    c:\windows\system32\drivers\srosa2.sys
    c:\windows\system32\drivers\srosa.sys
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services|{FBE1D620-5418-4AAE-A0F0-316D590663A1} /rs
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services|tds /rs
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services|SROSA /rs
    C:\Program Files\*crack*.
    C:\Program Files\*keygen*.
    C:\*crack*.
    C:\*keygen*.
    C:\*.zip
    C:\*.rar
    C:\*.exe
    C:\Program Files\*.zip
    C:\Program Files\*.rar
    C:\Program Files\*.exe
    C:\Program Files\Common Files\*bak*.
    C:\WINDOWS\SYSTEM32\*bak*.
    C:\Program Files\*bak*.




  • Now click the Run Scan button on the toolbar. Make sure not to use the PC while the program is running or it will freeze.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and post the information back here in an attachment. I will review it when it comes in. The last line is < End of Report >, so make sure that is the last line in the attached report.


Make sure you attach the report in your reply. If it is too big to upload, then zip the text file and upload it that way
Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.


Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum.



Start OTScanIt2. Copy/Paste the information in the quotebox below into the panel where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Win32 Services - Safe List]
YY -> (BNDMSS) Windows Network Data Management System Service [Win32_Own | Auto | Stopped] ->
[Registry - Safe List]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "liveon" -> %SystemRoot%\system32\tqfmgr.exe [C:\WINDOWS\system32\tqfmgr.exe]
YN -> "mfs32" -> %SystemRoot%\system32\sysc32.exe [C:\WINDOWS\system32\sysc32.exe]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "MSMSGS" -> %ProgramFiles%\Messenger\msmsgs.exe ["C:\Program Files\Messenger\msmsgs.exe" /background]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> {FB5F1910-F110-11d2-BB9E-00C04F795683}:Exec [HKLM] -> %ProgramFiles%\Messenger\msmsgs.exe [Button: Messenger]
YN -> {FB5F1910-F110-11d2-BB9E-00C04F795683}:Exec [HKLM] -> %ProgramFiles%\Messenger\msmsgs.exe [Menu: Windows Messenger]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{FB5F1910-F110-11d2-BB9E-00C04F795683}" [HKLM] -> %ProgramFiles%\Messenger\msmsgs.exe [Messenger]
< Standard Profile Authorized Applications List > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
YN -> "C:\Program Files\Grisoft\AVG7\avgamsvr.exe" -> C:\Program Files\Grisoft\AVG7\avgamsvr.exe [C:\Program Files\Grisoft\AVG7\avgamsvr.exe:*:Enabled:avgamsvr.exe]
YN -> "C:\Program Files\Grisoft\AVG7\avgcc.exe" -> C:\Program Files\Grisoft\AVG7\avgcc.exe [C:\Program Files\Grisoft\AVG7\avgcc.exe:*:Enabled:avgcc.exe]
YN -> "C:\Program Files\Grisoft\AVG7\avginet.exe" -> C:\Program Files\Grisoft\AVG7\avginet.exe [C:\Program Files\Grisoft\AVG7\avginet.exe:*:Enabled:avginet.exe]
YN -> "C:\WINDOWS\system32\bndmss.exe" -> C:\WINDOWS\system32\bndmss.exe [C:\WINDOWS\system32\bndmss.exe:*:Enabled:BNDMSS]
YN -> "D:\SETUP.EXE" -> D:\SETUP.EXE [D:\SETUP.EXE:*:Enabled:Setup]
< MountPoints2 [HKEY_CURRENT_USER] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2
YN -> \{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\AutoRun\command\\"" -> E:\jiwsxh39.exe [E:\jiwsxh39.exe]
YN -> \{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\explore\Command\\"" -> E:\jiwsxh39.exe [E:\jiwsxh39.exe]
YN -> \{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\open\Command\\"" -> E:\jiwsxh39.exe [E:\jiwsxh39.exe]
YN -> \{dab04628-d025-11dc-a387-00138fbeb7ca}\Shell\AutoRun\command\\"" -> E:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033\vmmgr.exe [E:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033\vmmgr.exe]
YN -> \{dab04628-d025-11dc-a387-00138fbeb7ca}\Shell\open\command\\"" -> E:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033\vmmgr.exe [E:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033\vmmgr.exe]
[Files/Folders - Modified Within 90 Days]
NY -> 1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> At2.job -> %SystemRoot%\tasks\At2.job
NY -> At1.job -> %SystemRoot%\tasks\At1.job
NY -> At4.job -> %SystemRoot%\tasks\At4.job
NY -> At3.job -> %SystemRoot%\tasks\At3.job
[Custom Scans]
YY -> BNDMSS.EXE-02E1B92C.pf -> C:\Windows\Prefetch\BNDMSS.EXE
YY -> SYSC32.EXE-00EC73B6.pf -> C:\Windows\Prefetch\SYSC32.EXE
[Empty Temp Folders]
[Start Explorer]
[Reboot]


The fix should only take a very short time. When the fix is completed a message box will popup telling you that it is finished. Click the Ok button and Notepad will open with a log of actions taken during the fix. Post that information back here

I will review the information when it comes back in.
OK. Here is the SDFix.exe Log, followed by the OTScanIt2 Log:


SDFix: Version 1.240
Run by [removed] on Tue 12/02/2008 at 08:20 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033\vmmgr.exe - Deleted
C:\WINDOWS\hosts - Deleted
C:\WINDOWS\system32\drivers\hosts - Deleted



Folder C:\RECYCLER\S-1-5-21-1482476501-1644491937-682003330-1033 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-02 08:24:36
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden services & system hive …

scanning hidden registry entries …

scanning hidden files …

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"D:\\SETUP.EXE"="D:\\SETUP.EXE:*:Enabled:Setup"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\WINDOWS\\system32\\bndmss.exe"="C:\\WINDOWS\\system32\\bndmss.exe:*:Enabled:BNDMSS"
"C:\\Program Files\\AVG\\AVG8\\avgupd.exe"="C:\\Program Files\\AVG\\AVG8\\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Mon 9 Apr 2007 0 A.SH. — "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

Finished!

==================================================

Process Explorer.EXE killed successfully!
[Win32 Services - Safe List]
Service BNDMSS stopped successfully!
Service BNDMSS deleted successfully!
File not found.
[Registry - Safe List]
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\liveon deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\mfs32 deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\MSMSGS deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{FB5F1910-F110-11d2-BB9E-00C04F795683} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{FB5F1910-F110-11d2-BB9E-00C04F795683}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Grisoft\AVG7\avgamsvr.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Grisoft\AVG7\avgcc.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Grisoft\AVG7\avginet.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\WINDOWS\system32\bndmss.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\D:\SETUP.EXE deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\AutoRun\command\\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\explore\Command\\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{2de0d746-1251-11dd-a3d2-00138fbeb7ca}\Shell\open\Command\\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{dab04628-d025-11dc-a387-00138fbeb7ca}\Shell\AutoRun\command\\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{dab04628-d025-11dc-a387-00138fbeb7ca}\Shell\open\command\\ deleted successfully.
[Files/Folders - Modified Within 90 Days]
C:\WINDOWS\tasks\At2.job moved successfully.
C:\WINDOWS\tasks\At1.job moved successfully.
C:\WINDOWS\tasks\At4.job moved successfully.
C:\WINDOWS\tasks\At3.job moved successfully.
[Custom Scans]
File/Folder C:\Windows\Prefetch\BNDMSS.EXE not found.
File/Folder C:\Windows\Prefetch\SYSC32.EXE not found.
[Empty Temp Folders]
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Windows Temp folder emptied.
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
OTScanIt2 by OldTimer - Version 1.0.2.1 fix logfile created on 12022008_083044

Files moved on Reboot…
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat moved successfully.

Registry entries deleted on Reboot…
Hello

Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Hello, I can't get Kapersky online scan to run. Windows won't allow the ActiveX control to be installed "Windows has blocked this software because it can't verify the publisher". Here is the Malwarebytes Log: Malwarebytes' Anti-Malware 1.30 Database version: 1445 Windows 5.1.2600 Service Pack 2 12/2/2008 9:31:29 AM mbam-log-2008-12-02 (09-31-29).txt Scan type: Quick Scan Objects scanned: 43499 Time elapsed: 5 minute(s), 50 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Hello

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<
OK Log.txt first, then info.txt:

Logfile of random's system information tool 1.04 (written by random/random)
Run by [removed] at 2008-12-02 09:46:52
Microsoft Windows XP Professional Service Pack 2
System drive C: has 71 GB (93%) free of 76 GB
Total RAM: 247 MB (25% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:47:13 AM, on 12/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\GLDS\UpgradeManager\UpgradeManagerSvc.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cmd.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\PROGRA~1\AVG\AVG8\avgupd.exe
C:\Documents and Settings\Administrator\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Administrator.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Shortcut to printrec.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1176139966062
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A32EA802-970E-40F1-9915-A8D3D0224FE0}: NameServer = 192.168.1.1
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Upgrade Manager (UpgradeManager) - Great Lakes Data Systems, Inc. - C:\Program Files\GLDS\UpgradeManager\UpgradeManagerSvc.exe

–
End of file - 4388 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-11-27 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-11-27 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-11-27 2055960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-09-20 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-09-20 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-09-20 114688]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2007-05-11 40048]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-11-27 1261336]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2008-10-22 399504]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]

C:\Documents and Settings\Administrator\Start Menu\Programs\Startup
Shortcut to printrec.lnk - C:\RECEIPT\printrec.bat

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-09-20 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableCMD"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2008-12-02 09:46:52 —-D—- C:\rsit
2008-12-02 09:24:14 —-D—- C:\Documents and Settings\Administrator\Application Data\Malwarebytes
2008-12-02 09:24:07 —-D—- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-02 09:24:07 —-D—- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-02 08:30:44 —-D—- C:\_OTScanIt
2008-12-02 08:18:36 —-D—- C:\WINDOWS\ERUNT
2008-12-02 08:16:07 —-A—- C:\WINDOWS\ntbtlog.txt
2008-12-02 08:08:34 —-D—- C:\SDFix
2008-12-01 09:00:38 —-D—- C:\Program Files\Trend Micro
2008-11-27 18:18:42 —-HD—- C:\$AVG8.VAULT$
2008-11-27 17:56:40 —-A—- C:\WINDOWS\system32\avgrsstx.dll
2008-11-27 17:56:32 —-D—- C:\Documents and Settings\Administrator\Application Data\AVGTOOLBAR
2008-11-27 17:56:21 —-D—- C:\Program Files\AVG
2008-11-27 17:56:20 —-D—- C:\Documents and Settings\All Users\Application Data\avg8

======List of files/folders modified in the last 1 months======

2008-12-02 09:47:13 —-D—- C:\WINDOWS\Temp
2008-12-02 09:24:10 —-D—- C:\WINDOWS\system32\drivers
2008-12-02 09:24:07 —-RD—- C:\Program Files
2008-12-02 09:19:08 —-D—- C:\WINDOWS\Prefetch
2008-12-02 08:32:19 —-A—- C:\WINDOWS\SchedLgU.Txt
2008-12-02 08:30:45 —-SD—- C:\WINDOWS\Tasks
2008-12-02 08:30:45 —-D—- C:\WINDOWS\system32
2008-12-02 08:30:45 —-D—- C:\WINDOWS
2008-12-02 08:24:32 —-SHD—- C:\RECYCLER
2008-11-28 10:14:21 —-D—- C:\Documents and Settings\Administrator\Application Data\Help
2008-11-27 17:56:44 —-D—- C:\Program Files\Grisoft
2008-11-27 17:55:54 —-SHD—- C:\WINDOWS\Installer
2008-11-27 17:55:52 —-D—- C:\WINDOWS\WinSxS
2008-11-27 15:03:55 —-D—- C:\RECEIPT
2008-11-17 14:30:48 —-D—- C:\WINDOWS\system32\CatRoot2

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgArCln;Avg Anti-Rootkit Clean Driver; C:\WINDOWS\System32\DRIVERS\AvgArCln.sys [2007-01-18 3968]
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-11-27 97928]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-11-27 26824]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R2 NwlnkIpx;NWLink IPX/SPX/NetBIOS Compatible Transport Protocol; C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys [2004-08-04 88448]
R2 NwlnkNb;NWLink NetBIOS; C:\WINDOWS\system32\DRIVERS\nwlnknb.sys [2004-08-04 63232]
R2 NwlnkSpx;NWLink SPX/SPXII Protocol; C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys [2004-08-04 55936]
R3 AgereSoftModem;Agere Systems Soft Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2006-01-25 1149888]
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2006-06-09 1373120]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-09-20 1302332]
R3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-03 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-04 14848]
S3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2002-04-01 4816]
S3 catchme;catchme; \??\C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\catchme.sys []
S3 E1000;Intel® PRO/1000 Adapter Driver; C:\WINDOWS\system32\DRIVERS\e1000325.sys [2002-11-12 99840]
S3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2004-08-04 9600]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2004-08-04 12160]
S3 nm;Network Monitor Driver; C:\WINDOWS\system32\DRIVERS\NMnt.sys [2004-08-04 40320]
S3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2002-12-19 539008]
S3 UIUSys;Conexant Setup API; C:\WINDOWS\system32\DRIVERS\UIUSYS.SYS [2005-10-26 6927]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-11-27 231704]
R2 UpgradeManager;Upgrade Manager; C:\Program Files\GLDS\UpgradeManager\UpgradeManagerSvc.exe [2008-07-02 2010117]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]

—————–EOF—————–


info.txt logfile of random's system information tool 1.04 2008-12-02 09:47:18

======Uninstall list======

–>rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player 9 ActiveX–>C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock
Adobe Reader 8.1.0–>MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81000000003}
Agere Systems PCI-SV92PP Soft Modem–>agrsmdel
AVG Anti-Rootkit Free–>C:\Program Files\GRISOFT\AVG Anti-Rootkit Free\Uninstall.exe
AVG Free 8.0–>C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
CCleaner (remove only)–>"C:\Program Files\CCleaner\uninst.exe"
C-Media WDM Audio Driver–>C:\WINDOWS\system32\cmirmdrv.exe
HijackThis 2.0.2–>"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel® Extreme Graphics 2 Driver–>RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
Intel® PRO Ethernet Adapter and Software–>Prounstl.exe
LaserJet 1020 series–>C:\Program Files\Zenographics\{6A98F297-6B8E-45BA-9F47-EE485DF6D8B6}\setup.exe -u "HPLJInstaller.dll=Hplj1020.inf"
Malwarebytes' Anti-Malware–>"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft Compression Client Pack 1.0 for Windows XP–>"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs–>"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs–>"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003–>MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0–>"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable–>MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
OrderReminder HP LaserJet 1020–>"C:\Program Files\Hewlett-Packard\OrderReminder\uninstall\hpuninstaller.exe" hp_LaserJet_1020
Security Update for Windows Internet Explorer 7 (KB928090)–>"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)–>C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
SoundMAX–>RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe"
WinCable Client 1.101.12.0–>C:\PROGRA~1\GLDS\WinCable\UNWISE.EXE C:\PROGRA~1\GLDS\WinCable\INSTALL.LOG
WinCable Client 1.101.7.1–>C:\PROGRA~1\GLDS\WinCable\UNWISE.EXE C:\PROGRA~1\GLDS\WinCable\INSTALL.LOG
WinCable Client 1.101.8.0–>C:\PROGRA~1\GLDS\WinCable\UNWISE.EXE C:\PROGRA~1\GLDS\WinCable\INSTALL.LOG
Windows Internet Explorer 7–>"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Media Format 11 runtime–>"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime–>"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11–>"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11–>"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"

======Hosts File======

127.0.0.1 localhost

======Security center information======

AV: AVG Anti-Virus Free

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\WBEM
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 1, GenuineIntel
"PROCESSOR_REVISION"=0401
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP

—————–EOF—————–
Your logs are clean

  • Make sure you have an Internet Connection.
  • Download OTCleanIt to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
  • Click Yes to beging the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.



Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.


*ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

*NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

*Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
Rorschach112 Thank you so much for your help with this removal. I'm surprised that AVG could not have protected the machine. Is it worth continuing to use it? Once again Thank you for your help. elmkd
Personally I would recommend removing AVG as it has had a lot of problems over the past few months. Generally the majority of AVs wont be able to deal with the infections we see on the forums. My preference is Avira
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