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[Closed] TSPY Virus Infection - how to remove?

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Post #1
A friend's computer has been infected by the TSPY virus, according to the PC Cillin anti-virus program running on her PC. When the PC is booted, sometimes (but not always), the PC Cillin anti-virus program keeps displaying a series of various TSPY virus infection screens in the lower right hand corner of the screen. They just keep coming up on the screen and there is no way to click on anything to stop them or take any action, other than shutting down.

I have read the Before Posting document and here's some additional info and steps taken:
- ran ATF Cleaner
- ran Spybot S&D
- ran AVG Anti-Spyware scan (report posted below)
- ran Hijackthis scan (report posted below)
- looked at browser properties and saw that browser has been hijacked to http://kzdh.com/?g
- not able to access internet

Here is the AVG report:

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 9:49:42 PM 11/19/2007

+ Scan result:



C:\Program Files\conimee.exe -> Logger.Agent.akq : Cleaned with backup (quarantined).
C:\RECYCLER\rrr.exe -> Logger.Agent.akq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0081328.exe -> Logger.Agent.akq : Cleaned with backup (quarantined).
:mozilla.8:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.6:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.17:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.18:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
C:\Documents and Settings\HarrisLu\Local Settings\Temp\Cookies\[removed][2].txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.21:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.22:C:\Documents and Settings\HarrisLu\Application Data\Mozilla\Firefox\Profiles\9r7ebnu2.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\WINDOWS\system32\rsmygpm.dll -> Trojan.OnLineGames.gqg : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0080140.exe -> Trojan.OnLineGames.gwy : Cleaned with backup (quarantined).
C:\Documents and Settings\HarrisLu\Local Settings\Temp\tmp25.tmp -> Trojan.OnLineGames.gyu : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0080010.exe -> Trojan.OnLineGames.hcr : Cleaned with backup (quarantined).
C:\WINDOWS\system32\avzxfst.exe -> Trojan.OnLineGames.hcr : Cleaned with backup (quarantined).
C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[236] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[288] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[300] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[476] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[560] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[640] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[684] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
[980] C:\WINDOWS\system32\avzxfmn.dll -> Trojan.OnLineGames.hcx : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0080137.exe -> Trojan.OnLineGames.heq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0080138.exe -> Trojan.OnLineGames.heq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP83\A0080141.exe -> Trojan.OnLineGames.hfn : Cleaned with backup (quarantined).
C:\WINDOWS\system32\kawdczy.dll -> Trojan.OnLineGames.hgx : Cleaned with backup (quarantined).


::Report end


Here is the Hijackthis report:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:54:20 PM, on 11/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\DOCUME~1\HarrisLu\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\dlcccoms.exe
C:\HJT\HiJackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://kzdh.com/?g
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 200.167.230.39:3128
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlccmon.exe] "C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe"
O4 - HKLM\..\Policies\Explorer\Run: [comrepl32] C:\windows\system32\com\comrepl32.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\sqmapi32.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sqmapi32.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O20 - AppInit_DLLs: kvmxfma.dll
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: dlcc_device - Unknown owner - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcScnSrv.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

–
End of file - 8159 bytes


Any help in removing this TSPY virus would be most appreciated.

Happy Thanksgiving all!

V
Post #2
Hello and welcome to the forums

With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarrantine and you can remove them that way. Just click Select All then Remove Finally


Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall

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