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IE encountered a problem


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3 replies to this topic

#1 mickey7

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Posted 26 October 2007 - 11:35 AM

Hi, I keep getting the message: "IE encountered a problem with an add-on and needs to close" Then the line: "The following add-on was running when this problem occured Add-on name: nsvA8.dll Description: FIS Module" I have googled the dll and have only received one entry back. The item was listed in a posted hijack log of someone who had a Trojan.dropper virus. Any clues as to what this dll could be for? ANd how could I fix this. It happens on random websites. Thank for your help

Edited by mickey7, 26 October 2007 - 11:37 AM.

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#2 DSenette

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Posted 26 October 2007 - 12:47 PM

i've done some "googlin" of my own and found a few more hits on a similar patern as your file (nsvA<randomnumber>.dll) and they all come back related to some malware of some kind

Please read through the pinned topics in the
HijackThis™ Logs and Infections Removal subforum. Afterwards, post a new thread containing your problem and your HJT log.

When you have completed your work in the Malware Removal Forum and have received an "all clear" from the Team Member helping you there, please feel free to post back to these forums if you are still having difficulty or questions about your machine's functioning.

#3 Ax238

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Posted 26 October 2007 - 12:48 PM

Hello mickey7,

We should probably first ensure that you are clear of any dropper trojans, right? Please read through the pinned topics in the HijackThis™ Logs and Infections Removal subforum. Afterwards, post a new thread containing your problem and your HJT log, along with a link to this thread, in that subforum.

When you have completed your work in the Malware Removal Forum and have received an "all clear" from the Team Member helping you there, please feel free to post back to this thread if you are still having difficulty or questions about your computer's functioning.

Regards,

Ax

edit:looks like you beat me DSenette

Edited by Ax238, 26 October 2007 - 12:50 PM.


#4 mickey7

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Posted 26 October 2007 - 01:26 PM

Thanks folks -- will do.... If I get the all clear I may not post the HJT log but just close out the post.

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