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Spyware / Malware / Virus Removal

[Resolved] Help -- shwol.dll add-on virus attacked my IE

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi… Tomk here did an awesome job helping me out about six months ago… I'm hoping that someone can help me out again.

Symptoms: When I open IE the regular way (double-click), it just hangs there and will not close without using the task manager. Currently I am running IE without add-ons.

Once, I got an error message that said something was wrong with "shwol.dll". I looked it up on Scotty winpatrol and it looks like it should not be there. But I'm not totally sure. Ever since Tomk helped me out last August, I have been vigilant about keeping everything updated… but I must have missed something.

Thank you in advance if you can help. You guys do great work. Here is my log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:08:26, on 1/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\WINDOWS\ehome\ehtray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {9542ADDE-4760-4EBB-8564-13BD127E6B5F} - C:\WINDOWS\shwol.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…DSL/tgctlcm.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O20 - Winlogon Notify: reset5e - reset5e.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

–
End of file - 9490 bytes
Post #2
hello

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.
Post #3
Thank you – did as you instructed.

Here is my combofix log:

ComboFix 09-01-18.03 - HP_Administrator 2009-01-19 8:19:49.4 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.534 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Verizon Internet Security Suite Anti-Virus *On-access scanning disabled* (Updated)
FW: Verizon Internet Security Suite Firewall *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\HP_Administrator\Application Data\temp3.exe
c:\windows\IE4 Error Log.txt
c:\windows\shwol.dll
c:\windows\system32\404Fix.exe
c:\windows\system32\dumphive.exe
c:\windows\system32\IEDFix.exe
c:\windows\system32\SrchSTS.exe
c:\windows\system32\tmp.reg
c:\windows\system32\VACFix.exe
c:\windows\system32\VCCLSID.exe
c:\windows\system32\WS2Fix.exe

.
((((((((((((((((((((((((( Files Created from 2008-12-19 to 2009-01-19 )))))))))))))))))))))))))))))))
.

2009-01-10 19:45 . 2008-04-13 20:12 159,232 –a—— c:\windows\system32\ptpusd.dll
2009-01-10 19:45 . 2001-08-17 22:36 5,632 –a—— c:\windows\system32\ptpusb.dll
2008-12-26 16:20 . 2008-12-26 16:20 d——– c:\documents and settings\HP_Administrator\Application Data\eMusic
2008-12-26 16:19 . 2008-12-26 16:19 d——– c:\program files\eMusic Download Manager

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-19 13:22 354,336 –sha-w c:\windows\system32\drivers\fidbox2.dat
2009-01-19 13:22 13,959,712 –sha-w c:\windows\system32\drivers\fidbox.dat
2009-01-18 11:55 33,572 –sha-w c:\windows\system32\drivers\fidbox2.idx
2009-01-18 11:55 185,228 –sha-w c:\windows\system32\drivers\fidbox.idx
2009-01-18 11:39 ——— d—a-w c:\documents and settings\All Users\Application Data\TEMP
2009-01-13 22:59 17,698 —-a-w c:\documents and settings\HP_Administrator\Application Data\wklnhst.dat
2009-01-11 00:45 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\Apple Computer
2008-12-13 06:40 3,593,216 —-a-w c:\windows\system32\dllcache\mshtml.dll
2008-12-11 10:57 333,952 —-a-w c:\windows\system32\drivers\srv.sys
2008-12-11 10:57 333,952 ——w c:\windows\system32\dllcache\srv.sys
2008-12-05 09:26 ——— d—–w c:\documents and settings\HP_Administrator\Application Data\Verizon
2008-12-05 09:25 ——— d—–w c:\program files\Raxco
2008-12-05 09:25 ——— d—–w c:\documents and settings\All Users\Application Data\Raxco
2008-12-05 09:24 ——— d—–w c:\program files\Verizon
2008-12-05 09:24 ——— d—–w c:\program files\InstallShield Installation Information
2008-10-24 11:21 455,296 ——w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 —-a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ——w c:\windows\system32\dllcache\gdi32.dll
2008-08-23 13:26 1,745 —-a-w c:\program files\HijackThis.lnk
2008-07-23 19:09 1,821 —-a-w c:\documents and settings\HP_Administrator\xl00367.exe
2008-07-07 10:43 817 —-a-w c:\program files\DivX Converter.lnk
2008-07-07 10:43 806 —-a-w c:\program files\DivX Player.lnk
2008-07-07 10:43 1,507 —-a-w c:\program files\DivX Movies.lnk
2008-07-07 10:42 20,749,600 —-a-w c:\program files\DivXInstaller.exe
2008-06-19 15:05 0 —-a-w c:\documents and settings\HP_Administrator\GoToAssist_phone__317_en.exe
2008-03-14 11:45 312,820,720 —-a-w c:\program files\OFFICE 2007.exe
2007-07-13 00:08 565,248 –sha-w c:\program files\ehthumbs.db
2006-12-12 02:29 251 —-a-w c:\program files\wt3d.ini
2005-09-27 15:46 1,736 —-a-w c:\program files\Documentation.lnk
2008-08-24 18:34 32,768 –sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082420080825\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-22 68856]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-12-01 126976]
"HPHUPD06"="c:\program files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe" [2004-06-07 49152]
"HPHmon06"="c:\windows\system32\hphmon06.exe" [2004-06-07 659456]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-11 61440]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2004-04-14 233472]
"PS2"="c:\windows\system32\ps2.exe" [2004-10-25 90112]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2003-07-25 188416]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-05-28 180269]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-06-06 936960]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-09-26 267064]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2008-07-04 333120]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2008-09-16 2065648]
"High Definition Audio Property Page Shortcut"="HDAudPropShortcut.exe" [2004-03-17 c:\windows\system32\Hdaudpropshortcut.exe]
"AGRSMMSG"="AGRSMMSG.exe" [2004-06-29 c:\windows\AGRSMMSG.exe]
"SoundMan"="SOUNDMAN.EXE" [2004-10-13 c:\windows\SOUNDMAN.EXE]
"AlcWzrd"="ALCWZRD.EXE" [2004-10-13 c:\windows\ALCWZRD.EXE]

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-04-03 344064]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
HOTSYNCSHORTCUTNAME.lnk - c:\program files\Palm\Hotsync.exe [2004-06-09 471040]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 258048]
NkvMon.exe.lnk - c:\program files\Nikon\NkView6\NkvMon.exe [2005-09-07 237568]
Updates from HP.lnk - c:\program files\Updates from HP\309731\Program\Updates from HP.exe [2005-03-15 45056]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ PDBoot.exe\0autocheck autochk *

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\309731\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

S1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS –> c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys –> c:\program files\SUPERAntiSpyware\SASKUTIL.sys [?]
S3 hamachi_oem;PlayLinc Adapter;c:\windows\system32\drivers\gan_adapter.sys [2006-10-19 10664]
S3 Radialpoint Security Services;Verizon Internet Security Suite;c:\program files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe [2008-10-24 96496]
S3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS –> c:\program files\SUPERAntiSpyware\SASENUM.SYS [?]
.
Contents of the 'Scheduled Tasks' folder

2009-01-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 13:57]

2009-01-19 c:\windows\Tasks\At1.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At10.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At14.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At15.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At16.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At17.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At18.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At2.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At20.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At21.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At23.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At3.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At4.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At5.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At6.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At7.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-18 c:\windows\Tasks\At8.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []

2009-01-19 c:\windows\Tasks\At9.job
- c:\documents and settings\HP_Administrator\Application Data\el32.dll" []
.
- - - - ORPHANS REMOVED - - - -

BHO-{9542ADDE-4760-4EBB-8564-13BD127E6B5F} - c:\windows\shwol.dll


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
Trusted Zone: *.turbotax.com
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-19 08:22:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-01-19 8:24:11
ComboFix-quarantined-files.txt 2009-01-19 13:24:08
ComboFix2.txt 2008-08-24 11:11:00

Pre-Run: 165,744,877,568 bytes free
Post-Run: 165,934,227,456 bytes free

183 — E O F — 2009-01-15 00:53:20
Post #4
hello

Please download the OTMoveIt3 by OldTimer
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Processes
explorer.exe

:Services

:Reg

:Files
c:\windows\Tasks\At*.job
c:\documents and settings\HP_Administrator\Application Data\el32.dll
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.




Please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.




Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As….
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
Post #5
OK…. Kaspersky scan took awhile. That scan came up with nothing in the report – top of that page in the banner it says "no malware detected". Below is the OTMoveit log and the mbam log: ========== PROCESSES ========== Process explorer.exe killed successfully. ========== SERVICES/DRIVERS ========== ========== REGISTRY ========== ========== FILES ========== c:\windows\Tasks\At1.job moved successfully. c:\windows\Tasks\At10.job moved successfully. c:\windows\Tasks\At14.job moved successfully. c:\windows\Tasks\At15.job moved successfully. c:\windows\Tasks\At16.job moved successfully. c:\windows\Tasks\At17.job moved successfully. c:\windows\Tasks\At18.job moved successfully. c:\windows\Tasks\At2.job moved successfully. c:\windows\Tasks\At20.job moved successfully. c:\windows\Tasks\At21.job moved successfully. c:\windows\Tasks\At23.job moved successfully. c:\windows\Tasks\At3.job moved successfully. c:\windows\Tasks\At4.job moved successfully. c:\windows\Tasks\At5.job moved successfully. c:\windows\Tasks\At6.job moved successfully. c:\windows\Tasks\At7.job moved successfully. c:\windows\Tasks\At8.job moved successfully. c:\windows\Tasks\At9.job moved successfully. File/Folder c:\documents and settings\HP_Administrator\Application Data\el32.dll not found. ========== COMMANDS ========== File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\hpodvd09.log scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\IadHide5.dll scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFC14A.tmp scheduled to be deleted on reboot. File delete failed. C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\~DFC159.tmp scheduled to be deleted on reboot. User's Temp folder emptied. User's Temporary Internet Files folder emptied. User's Internet Explorer cache folder emptied. Local Service Temp folder emptied. File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot. Local Service Temporary Internet Files folder emptied. Windows Temp folder emptied. Java cache emptied. Temp folders emptied. Explorer started successfully OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01192009_090915 Malwarebytes' Anti-Malware 1.33 Database version: 1668 Windows 5.1.2600 Service Pack 3 1/19/2009 9:32:25 AM mbam-log-2009-01-19 (09-32-25).txt Scan type: Quick Scan Objects scanned: 59500 Time elapsed: 2 minute(s), 32 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #6
I messed up… here's the Kaspersky scan results: ——————————————————————————– KASPERSKY ONLINE SCANNER 7 REPORT Monday, January 19, 2009 Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600) Kaspersky Online Scanner 7 version: 7.0.25.0 Program database last update: Monday, January 19, 2009 13:45:30 Records in database: 1647770 ——————————————————————————– Scan settings: Scan using the following database: extended Scan archives: yes Scan mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ Scan statistics: Files scanned: 110292 Threat name: 0 Infected objects: 0 Suspicious objects: 0 Duration of the scan: 01:45:18 No malware has been detected. The scan area is clean. The selected area was scanned.
Post #8
New hjt log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:06:34, on 1/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Verizon\Verizon Internet Security Suite\rps.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe
C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
C:\WINDOWS\ehome\ehtray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Verizon\Verizon Internet Security Suite\pkR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon…DSL/tgctlcm.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) -
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/vir…l/installer.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Verizon Internet Security Suite (Radialpoint Security Services) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\RpsSecurityAwareR.exe
O23 - Service: Verizon Internet Security Suite Firewall (RP_FWS) - Verizon - C:\Program Files\Verizon\Verizon Internet Security Suite\Fws.exe

–
End of file - 9390 bytes
Post #9
your logs are clean

Follow these steps to uninstall Combofix and tools used in the removal of malware
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
    [external image: Posted Image]



Download ToolsCleaner2 to your desktop and run it ( by de A.Rothstein & Dj Quiou )
  • Click the Pt. Restauration button and press OK to the prompts.
  • Click the Corbeille button and press OK to the prompt.
  • Click the Fichiers temp button and press OK to the prompt.
  • Click the Recherche button and let it run ( it may look like it freezes but let it continue )
  • Once it is done click the Suppression button and let it remove anything it finds.
  • Close the program



Please download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Open JavaRa.exe again and select Search For Updates.
  • Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com/products/acrobat/readstep2.html




Below I have included a number of recommendations for how to protect your computer against malware infections.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here


    If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
    • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

  • Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
    Here

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
Thank you for your patience, and performing all of the procedures requested.
Post #11
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