RetroPaul
Topic Starter
I need your help! I got this annoying popup bubble "System Alert: Malware Threats" in my task bar and I can't get it gone on my own. It is combined with that popup window asking to install spyware. Can you help me get rid of it. I've tried the self-help instructions, and this thing even pops up in safe mode. SmitRem, SmitFraud, Rogue Remover, CCleaner, and AVG have been used, to no avail. I ran Hijack this just now. The log is below. Please help!
Thanks
Paul
Logfile of HijackThis v1.99.1
Scan saved at 5:53:04 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Documents and Settings\Paul\Desktop\HijackThis.exe
O1 - Hosts: REM FROM \\NTDEV\c:\winnt\system32\Repl\Export\Scripts\hosts Rev: 2-1105 lgh
O1 - Hosts: REM Copyright© TIP Technologies, Inc. 1989-2000
O1 - Hosts: REM This hosts file is copied to each PC on the TIP Technologies, Inc. Network
O1 - Hosts: REM at login. Do not modify in any way.
O1 - Hosts: REM
O1 - Hosts: REM IP Number Machine Name
O1 - Hosts: REM the above gate is lan id 10.0.0.1
O1 - Hosts: rem
O1 - Hosts: rem
O1 - Hosts: REM Useing Sonicwall's: One to One NAT & rules to translate ips
O1 - Hosts: 65.170.10.226 mail.tiptech.com
O1 - Hosts: 65.170.10.227 support.tiptech.com
O1 - Hosts: 65.170.10.227 www.tiptech.com ftp.tiptech.com
O1 - Hosts: rem
O1 - Hosts: rem
O1 - Hosts: rem
O1 - Hosts: rem Internal IPS on SONIC WALL LAN port
O1 - Hosts: rem
O1 - Hosts: rem 10.0.0.31 v613-2k-817
O1 - Hosts: rem 10.0.0.36 v630-2k-817
O1 - Hosts: rem
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\qeixlazn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar1.02.5000.1021\en-us\msntb.dll (file missing)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\qeixlazn.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\biolsp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: qeixlazn - C:\WINDOWS\SYSTEM32\qeixlazn.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\irlfiijk.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\SonicWALL\SonicWALL VPN Client\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IreIKE) - SafeNet - C:\Program Files\SonicWALL\SonicWALL VPN Client\IreIKE.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
O23 - Service: Intel® PROSet/Wireless SSO Service (WLANKEEPER) - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
Here is the rapport log
Paul
SmitFraudFix v2.240
Scan done at 17:45:57.06, Mon 10/22/2007
Run from C:\Documents and Settings\Paul\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts
»»»»»»»»»»»»»»»»»»»»»»»» C:\
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web
»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Paul
»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Paul\Application Data
»»»»»»»»»»»»»»»»»»»»»»»» Start Menu
»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Paul\FAVORI~1
»»»»»»»»»»»»»»»»»»»»»»»» Desktop
»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files
»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys
»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""
»»»»»»»»»»»»»»»»»»»»»»»» Rustock
»»»»»»»»»»»»»»»»»»»»»»»» DNS
HKLM\SYSTEM\CCS\Services\Tcpip\..\{963E5311-A94D-40D6-BCAA-4D8F6ECA97F5}: DhcpNameServer=[removed] [removed]
HKLM\SYSTEM\CS1\Services\Tcpip\..\{963E5311-A94D-40D6-BCAA-4D8F6ECA97F5}: DhcpNameServer=[removed] [removed]
HKLM\SYSTEM\CS3\Services\Tcpip\..\{963E5311-A94D-40D6-BCAA-4D8F6ECA97F5}: DhcpNameServer=[removed] [removed]
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed]
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed]
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=[removed] [removed]
»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection
»»»»»»»»»»»»»»»»»»»»»»»» End