Edited by Kevinz, 05 October 2007 - 09:12 PM.
Posted 05 October 2007 - 09:10 PM
Register to Remove
Posted 06 October 2007 - 09:54 AM
Posted 06 October 2007 - 12:24 PM
Posted 06 October 2007 - 06:20 PM
Thanks for the ScreenShot.
That notation can be caused by a couple of things...
1. Corrupted applet in JAVA Cache
2. A bad-install of a FireFox add-on
Control Panel - JAVA (double-click on JAVA to open the JAVA Control Panel)
In JAVA Control Panel - on the General(tab) panel - under Temporary Internet Files
Click - Settings - Then Click - Delete Files
Checkmark/Tick both: Applications and Applets -and- trace and Log files
Click - OK (note: your Firewall may alert you that JAVA Console is attempting to access Internet - Allow it)
Click - OK again
On the same JAVA Console - General(tab) panel
Click - About
A smaller panel will appear telling you which version of JAVA JRE you are running.
Should be (at least) JRE 1.6.0 (build 1.6.0.02.b06)
If you are Running an older version of JRE (or if you are running other types of JAVA )
JAVA JRE Updating
Delete the older versions of Java and download the newest.
Please follow these steps to remove older version Java components.
1. Close any programmes you may have running, ESPECIALLY your web browser
2. Click Start - Control Panel.
3. Click Add/Remove Programs.
4. Select any item with Java Runtime Environment (JRE or J2SE) in the name.
5. Click the Remove or Change/Remove button.
6. Repeat as many times as necessary to remove all versions of Java.
7. Reboot your computer once all Java components are removed.
Then download the latest version of Java Runtime Environment (JRE) (4th one down the list), which is JRE6u2, and click Yes at the page warning, then accept the Licence Agreement before downloading the Offline file.
Download the latest version of Java Runtime Environment (JRE) Download JRE here (4th one down the list), which is JRE6 update3,
Click Yes at the page warning
Accept the Licence Agreement before downloading the Offline file.
After completing the download (Windows Offline Installation, Multi-language jre-6u3-windows-i586-p.exe 13.93 M
Install the new version of JRE.
Reboot and try your browser
If no joy...
Close all browsers
Start - Run - (type)firefox-safe-mode click Enter
use the resulting menu to Unselect any Firefox add-ons, or allow FireFox to open without add-ons
Keep us posted with your progress.
Posted 07 October 2007 - 01:24 AM
Edited by Kevinz, 07 October 2007 - 01:29 AM.
Posted 07 October 2007 - 01:53 AM
Edited by Kevinz, 07 October 2007 - 01:59 AM.
Posted 07 October 2007 - 10:31 AM
Edited by Doug, 07 October 2007 - 12:38 PM.
Posted 04 December 2007 - 02:06 PM
Edited by riknetwork, 04 December 2007 - 02:06 PM.
Posted 05 December 2007 - 10:58 AM
Thanks for providing the information that a newly installed utility was used directly before the problem appeared for you.
Good detective work. It may not be the actual cause of the problem, but it is one aspect of problem-solving that some folks overlook.
A comment about "duplicate removal" utilities............
Any ordinary computer is bound to have dozens and maybe hundreds of duplicate files stashed around in important locations in the operating system and the program files directories, where various applications typically "look for" the file needed to complete their function. It is not always a good thing to remove such duplicates.
The kinds of "duplicates" that may be useful to remove would be duplicate entries of the same document or photo or song that is taking up space but not providing a necessary function. Unhappily, duplicate-removing-utilities will generally display lists of "all" duplicates, and the less familiar owner/user may incorrectly believe that they are safe to remove. <-- not always the case.
Since the previously suggested fixes didn't help, you may benefit from the following:
You may have installed an add-on/extension that is causing your difficulty:
Open FireFox in Safe Mode. Extensions won't be loaded and you can disable various extensions/add-ons
1. Click Start button
2. All programs
3. Mozilla Firefox
4. Mozilla Firefox (safe mode)
5. Use the Firefox Safe Mode option panel that appears before Firefox continues to boot.
---- complete any changes/removal of add-ons and/or select Reset all user preferences to Firefox defaults
If the above does not resolve your problem, you'll need to Uninstall/Reinstall Firefox
But first......... You may want to save your Bookmarks
1. Click the Bookmarks menu.
2. Manage Bookmarks.
3. In the new window click File and then Export.
4. Select the name for your bookmarks and you are done.
Having already backed up your Bookmarks (or not) you are ready to Uninstall/Reinstall Firefox
-- Use Control Panel - Add/Remove Programs to uninstall FireFox
-- Use Internet Explorer to access the Mozilla Firefox website and install the latest version of Firefox from that site.
If you continue to have difficulty, please start a New Topic, so that we don't lose your specific problem or get it confused with other questions and solutions specific to the original poster of this present Topic.
If the above steps resolve your problem, please post back into this same Topic thread with confirmation that the problem got resolved.
I look forward to seeing you around the Forums.
Lots to read and learn. Enjoy
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