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[Resolved] Internet Explorer --- Search page cannot be displayed

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Hi Guys,

Am some problems with my folks PC… was running real slow and I updates the virus scanner…

After running a scan it found plenter of viruses and spyware…. seems to be clean now though after numerous scans.

However, when I rubn Internet Explorer every page I get "Search Page Cannot Be Displayed" and the home page was set to about:blank.
y folks assure me that they did not set it to that.

Any way hope someone can help or has come across this problem before.

Running XP SP2
IE 6

Sorry Guys, This is the log from HJT

Logfile of HijackThis v1.99.1
Scan saved at 20:34:40, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mstsdsc.exe] c:\windows\system32\mstsdsc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\tmwsock.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winfixer.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O16 - DPF: KCrypto for Applets - https://www.ros.ie/applets/kcrypto.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab
O16 - DPF: {47F591A1-8783-11D2-8343-00A0C945A819} (WGPlayer Class) - http://download.richfx.com/player/release/…date=01_17_2001
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/default.cab?uid=85&…pd=4&tag=32
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Hello and Welcome to the forum.

Do they use this pc for any financial use like banking?


This file c:\windows\system32\mstsdsc.exe indicates:

Troj/Cimuz-CD
Type Trojan

Turns off anti-virus applications
Allows others to access the computer
Downloads code from the internet
Reduces system security
Installs itself in the Registry

Please don't do anything unless I instruct you to.
Follow each fix in order. This will take awhile to clean.

The infection you have can cause you to lose your internet connection.
Get a copy of winsockxpfix.exe in case that happens.You just run it and
things should work OK after it reboots your system.

http://www.snapfiles.com/get/winsockxpfix.html


After the above:


Download LSPfix here: http://www.cexx.org/lspfix.htm

Start the program and then check the I know what I'm doing box.

Move all instances of 'tmwsock.dll' (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system32\tmwsock.dll


Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.

Next:


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from Here to your Desktop.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you, combofix.txt. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick while its running. That may cause it to stall
ComboFix 07-09-21.2 - "Mahongang" 2007-09-30 21:33:43.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.70 [GMT 1:00]
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\DOCUME~1\Breda\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\DEIRDRE\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\FIONA\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\HOLYTR~1\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\Lourdes\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\Pat\APPLIC~1\WinAntiVirus Pro 2006
C:\DOCUME~1\School\APPLIC~1\WinAntiVirus Pro 2006

.
((((((((((((((((((((((((( Files Created from 2007-08-28 to 2007-09-30 )))))))))))))))))))))))))))))))
.

2007-09-30 21:32 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-29 16:08 50,688 –a—— C:\WINDOWS\twain_32.dll
2007-09-29 16:08 50,688 –a—— C:\WINDOWS\SYSTEM32\DLLCACHE\twain_32.dll
2007-09-29 16:08 d——– C:\WINDOWS\ServicePackFiles
2007-09-29 16:05 15,872 –a—— C:\WINDOWS\SYSTEM32\spupdsvc.exe
2007-09-29 16:02 d——– C:\WINDOWS\EHome
2007-09-12 17:46 d——– C:\vd263c09
2007-09-12 17:38 91,856 –a—— C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-09-12 17:38 123,200 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS
2007-09-12 17:37 d——– C:\Program Files\Symantec AntiVirus
2007-09-04 12:58 d——– C:\DOCUME~1\Breda\APPLIC~1\Creative
2007-09-01 11:42 d——– C:\DOCUME~1\Pat\APPLIC~1\Google
2007-09-01 11:06 d——– C:\DOCUME~1\Pat\APPLIC~1\CyberLink
2007-08-22 17:10 d——– C:\DOCUME~1\HOLYTR~1\APPLIC~1\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-29 19:03 ——— d——– C:\Program Files\Picture Organiser
2007-09-29 18:57 ——— d——– C:\Program Files\Xing
2007-09-29 18:57 ——— d——– C:\Program Files\3do
2007-09-29 18:54 ——— d–h—– C:\Program Files\InstallShield Installation Information
2007-09-29 18:51 ——— d——– C:\Program Files\EA SPORTS
2007-09-29 18:27 ——— d——– C:\Program Files\EACom
2007-09-29 18:27 ——— d——– C:\Program Files\Digital Line Detect
2007-09-29 18:26 ——— d——– C:\Program Files\WinDAC32
2007-09-29 18:17 ——— d——– C:\Program Files\Chessmaster 6000
2007-09-29 18:11 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\BVRP Software
2007-09-17 19:01 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-12 17:39 ——— d——– C:\Program Files\Symantec
2007-09-12 17:37 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-08-21 22:03 ——— d——– C:\DOCUME~1\MAHONG~1\APPLIC~1\Canon
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-04-10 17:44]
"RFX_auto_upgrade"="" []
"Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-06-03 11:38]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 17:17]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 23:46]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-17 23:01]
"mstsdsc.exe"="c:\windows\system32\mstsdsc.exe" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-04-08 15:52]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2005-04-17 12:30]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-10-06 15:16]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-08-04 00:56]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
DESKTOP.INI [2002-09-03 10:00:00]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 09:15:54]

C:\DOCUME~1\Breda\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\DEIRDRE\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\FIONA\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\HOLYTR~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\Lourdes\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\MAHONG~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\Pat\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\School\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

R1 cdudf_xp;cdudf_xp;C:\WINDOWS\system32\drivers\cdudf_xp.sys
R1 pwd_2k;pwd_2k;C:\WINDOWS\system32\drivers\pwd_2k.sys
R1 UdfReadr_xp;UdfReadr_xp;C:\WINDOWS\system32\drivers\UdfReadr_xp.sys
R3 BCMModem;BCM V.92 56K Modem;C:\WINDOWS\system32\DRIVERS\BCMSM.sys
R3 mmc_2K;mmc_2K;C:\WINDOWS\system32\drivers\mmc_2K.sys
S1 DTC328X;DTC328X;C:\WINDOWS\system32\drivers\DTC328X.SYS
S1 EPPSCSIx;EPPSCSIx;C:\WINDOWS\system32\drivers\EPPSCSI.SYS
S3 dvd_2K;dvd_2K;C:\WINDOWS\system32\drivers\dvd_2K.sys
S3 NMSCFG;NIC Management Service Configuration Driver;\??\C:\WINDOWS\System32\drivers\NMSCFG.SYS
S3 NMSSvc;Intel® NMS;C:\WINDOWS\System32\NMSSvc.exe
S3 SaiNtHid;SaiNtHid;C:\WINDOWS\system32\DRIVERS\SaiNtHid.sys
S3 SaiNtSub;SaiNtSub;C:\WINDOWS\system32\DRIVERS\SaiNtSub.sys
S3 SE2Bbus;Sony Ericsson Device 043 Driver driver (WDM);C:\WINDOWS\system32\DRIVERS\SE2Bbus.sys
S3 SE2Bmdfl;Sony Ericsson Device 043 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\SE2Bmdfl.sys
S3 SE2Bmdm;Sony Ericsson Device 043 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\SE2Bmdm.sys
S3 SE2Bmgmt;Sony Ericsson Device 043 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\SE2Bmgmt.sys
S3 se2Bnd5;Sony Ericsson Device 043 USB Ethernet Emulation SEMC43 (NDIS);C:\WINDOWS\system32\DRIVERS\se2Bnd5.sys
S3 SE2Bobex;Sony Ericsson Device 043 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\SE2Bobex.sys
S3 se2Bunic;Sony Ericsson Device 043 USB Ethernet Emulation SEMC43 (WDM);C:\WINDOWS\system32\DRIVERS\se2Bunic.sys

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-09-12 16:38:01 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-30 21:36:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

C:\WINDOWS\SYSTEM32\cmd.exe [2592] 0xFAD7B898


scanning hidden autostart entries …

scanning hidden files …

**************************************************************************
.
Completion time: 2007-09-30 21:37:49
.
— E O F —



HJT

Logfile of HijackThis v1.99.1
Scan saved at 21:38:32, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Documents and Settings\Mahongang\Desktop\LSPFix.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mstsdsc.exe] c:\windows\system32\mstsdsc.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.billingnow.com
O15 - Trusted Zone: http://*.reliablestats.com
O15 - Trusted Zone: http://*.winantispyware.com
O15 - Trusted Zone: http://*.winantivirus.com
O15 - Trusted Zone: http://*.winantiviruspro.com
O15 - Trusted Zone: http://*.winfixer.com
O15 - Trusted Zone: http://*.winnanny.com
O15 - Trusted Zone: http://*.winsoftware.com
O16 - DPF: KCrypto for Applets - https://www.ros.ie/applets/kcrypto.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab
O16 - DPF: {47F591A1-8783-11D2-8343-00A0C945A819} (WGPlayer Class) - http://download.richfx.com/player/release/…date=01_17_2001
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/default.cab?uid=85&…pd=4&tag=32
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Download this file from the link to your desktop.
http://www.mvps.org/winhelp2002/DelDomains.inf

Click "Save" and save it to your desktop.

Right-click on the deldomains.inf file and select 'install'

Once it is finished your Zones should be reset.

Next:

Open notepad and copy/paste the text in the quotebox below into it:

File::
c:\windows\system32\mstsdsc.exe

Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RFX_auto_upgrade"=-
"mstsdsc.exe"=-


Save this as Save this as "CFScript"


[external image: Posted Image]

Refering to the picture above, drag CFScript.txt into ComboFix.exe

Then post the results log
ComboFix 07-09-21.2 - "Mahongang" 2007-09-30 21:56:55.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.74 [GMT 1:00]
Command switches used :: C:\Documents and Settings\Mahongang\Desktop\CFSCRIPT.txt
* Created a new restore point

FILE::
c:\windows\system32\mstsdsc.exe
.

((((((((((((((((((((((((( Files Created from 2007-08-28 to 2007-09-30 )))))))))))))))))))))))))))))))
.

2007-09-30 21:32 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-29 16:08 50,688 –a—— C:\WINDOWS\twain_32.dll
2007-09-29 16:08 50,688 –a—— C:\WINDOWS\SYSTEM32\DLLCACHE\twain_32.dll
2007-09-29 16:08 d——– C:\WINDOWS\ServicePackFiles
2007-09-29 16:05 15,872 –a—— C:\WINDOWS\SYSTEM32\spupdsvc.exe
2007-09-29 16:02 d——– C:\WINDOWS\EHome
2007-09-12 17:46 d——– C:\vd263c09
2007-09-12 17:38 91,856 –a—— C:\WINDOWS\SYSTEM32\S32EVNT1.DLL
2007-09-12 17:38 123,200 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\SYMEVENT.SYS
2007-09-12 17:37 d——– C:\Program Files\Symantec AntiVirus
2007-09-04 12:58 d——– C:\DOCUME~1\Breda\APPLIC~1\Creative
2007-09-01 11:42 d——– C:\DOCUME~1\Pat\APPLIC~1\Google
2007-09-01 11:06 d——– C:\DOCUME~1\Pat\APPLIC~1\CyberLink
2007-08-22 17:10 d——– C:\DOCUME~1\HOLYTR~1\APPLIC~1\Google

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-29 19:03 ——— d——– C:\Program Files\Picture Organiser
2007-09-29 18:57 ——— d——– C:\Program Files\Xing
2007-09-29 18:57 ——— d——– C:\Program Files\3do
2007-09-29 18:54 ——— d–h—– C:\Program Files\InstallShield Installation Information
2007-09-29 18:51 ——— d——– C:\Program Files\EA SPORTS
2007-09-29 18:27 ——— d——– C:\Program Files\EACom
2007-09-29 18:27 ——— d——– C:\Program Files\Digital Line Detect
2007-09-29 18:26 ——— d——– C:\Program Files\WinDAC32
2007-09-29 18:17 ——— d——– C:\Program Files\Chessmaster 6000
2007-09-29 18:11 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\BVRP Software
2007-09-17 19:01 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-12 17:39 ——— d——– C:\Program Files\Symantec
2007-09-12 17:37 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-08-21 22:03 ——— d——– C:\DOCUME~1\MAHONG~1\APPLIC~1\Canon
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AdaptecDirectCD"="C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-04-10 17:44]
"Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-06-03 11:38]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 17:17]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 23:46]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-17 23:01]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-04-08 15:52]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2005-04-17 12:30]
"NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2003-10-06 15:16]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" []
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-08-04 00:56]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
DESKTOP.INI [2002-09-03 10:00:00]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2000-01-21 09:15:54]

C:\DOCUME~1\Breda\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\DEIRDRE\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\FIONA\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\HOLYTR~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\Lourdes\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\MAHONG~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\Pat\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

C:\DOCUME~1\School\STARTM~1\Programs\Startup\
DESKTOP.INI [2002-09-03 10:00:00]

R1 cdudf_xp;cdudf_xp;C:\WINDOWS\system32\drivers\cdudf_xp.sys
R1 pwd_2k;pwd_2k;C:\WINDOWS\system32\drivers\pwd_2k.sys
R1 UdfReadr_xp;UdfReadr_xp;C:\WINDOWS\system32\drivers\UdfReadr_xp.sys
R3 BCMModem;BCM V.92 56K Modem;C:\WINDOWS\system32\DRIVERS\BCMSM.sys
R3 mmc_2K;mmc_2K;C:\WINDOWS\system32\drivers\mmc_2K.sys
S1 DTC328X;DTC328X;C:\WINDOWS\system32\drivers\DTC328X.SYS
S1 EPPSCSIx;EPPSCSIx;C:\WINDOWS\system32\drivers\EPPSCSI.SYS
S3 dvd_2K;dvd_2K;C:\WINDOWS\system32\drivers\dvd_2K.sys
S3 NMSCFG;NIC Management Service Configuration Driver;\??\C:\WINDOWS\System32\drivers\NMSCFG.SYS
S3 NMSSvc;Intel® NMS;C:\WINDOWS\System32\NMSSvc.exe
S3 SaiNtHid;SaiNtHid;C:\WINDOWS\system32\DRIVERS\SaiNtHid.sys
S3 SaiNtSub;SaiNtSub;C:\WINDOWS\system32\DRIVERS\SaiNtSub.sys
S3 SE2Bbus;Sony Ericsson Device 043 Driver driver (WDM);C:\WINDOWS\system32\DRIVERS\SE2Bbus.sys
S3 SE2Bmdfl;Sony Ericsson Device 043 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\SE2Bmdfl.sys
S3 SE2Bmdm;Sony Ericsson Device 043 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\SE2Bmdm.sys
S3 SE2Bmgmt;Sony Ericsson Device 043 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\SE2Bmgmt.sys
S3 se2Bnd5;Sony Ericsson Device 043 USB Ethernet Emulation SEMC43 (NDIS);C:\WINDOWS\system32\DRIVERS\se2Bnd5.sys
S3 SE2Bobex;Sony Ericsson Device 043 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\SE2Bobex.sys
S3 se2Bunic;Sony Ericsson Device 043 USB Ethernet Emulation SEMC43 (WDM);C:\WINDOWS\system32\DRIVERS\se2Bunic.sys

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-09-12 16:38:01 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-30 21:59:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

C:\WINDOWS\SYSTEM32\cmd.exe [808] 0xFB0054C8


scanning hidden autostart entries …

scanning hidden files …

**************************************************************************
.
Completion time: 2007-09-30 22:00:38
C:\ComboFix2.txt … 2007-09-30 21:37
.
— E O F —
Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Logfile of HijackThis v1.99.1
Scan saved at 22:17:17, on 30/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.euro.dell.com/countries/uk/enu/gen/default.htm
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: KCrypto for Applets - https://www.ros.ie/applets/kcrypto.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab
O16 - DPF: {47F591A1-8783-11D2-8343-00A0C945A819} (WGPlayer Class) - http://download.richfx.com/player/release/…date=01_17_2001
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/default.cab?uid=85&…pd=4&tag=32
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



Atthe moment Pc seems fine, internet now back up and running.
Just worried in case there is something running in the background!
You can remove any programs / Tools I had you install. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.

Be sure to delete all Combofix files / folders and the C:\Qoobox folder


Here's my usual all clean post

Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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