[Resolved] Spyware/pop-up Infection

Hi there - I'm new to this forum, but found it while searching for info on a virus I have and it seemed like a good place to get some help. Here's my story:

Two days ago while installing a new HP printer I got a nasty virus of some kind. All these pop-ups kept appearing, lots of weird new programs were running - it was a mess. I've run both Spyware and AdAware numerous times, and they keep pulling stuff out, but it doesn't help. Just now while downloading HijackThis and posting this message I've probably had 10 pop-ups. It's a mess. I've done every fix I know to do, so hopefully you can offer some guidance. Oh, and I run on Windows XP if you need that, plus have Norton (although it's out of date, which is bad, I know!), and have sinec installed AntiVir Guard, which doesn't seem to be working properly.

Thanks so much for any help you can give. If there's any more info I need to provide, I'm happy to do so. Here's my log:

Logfile of HijackThis v1.99.1
Scan saved at 6:00:59 PM, on 9/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\system32\fwbaejxt.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.comcast.net/
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\system32\fenpugwf.dll",forkonce
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DomainService - - C:\WINDOWS\system32\fwbaejxt.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

OK, renamed hijackthis.exe as HT.exe. Here's the new log file. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 6:08:58 PM, on 9/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\HT\HT.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.comcast.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {73FF8364-3796-4B78-9A78-5FFC65FEF6D0} - C:\Program Files\ComPlus Applications\meqoca83122.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: 0 - {A2AC8D87-CBA4-4C1A-E0B7-4F1B5A1456F2} - C:\Program Files\Windows NT\qucavoga392.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {BE2F712E-FB00-46BE-890C-5BC035FDDB76} - C:\WINDOWS\system32\mlljk.dll
O2 - BHO: (no name) - {C3352FCD-CFE5-4F35-831A-19C68DDB7CF4} - C:\WINDOWS\system32\rqrqpoo.dll
O2 - BHO: (no name) - {CF46BFB3-2ACC-441b-B82B-36B9562C7FF1} - C:\WINDOWS\system32\usmklkxe.dll
O2 - BHO: (no name) - {cfd10ddc-cc6d-41de-94cc-85129bd399cb} - C:\WINDOWS\system32\pnwytae.dll (file missing)
O2 - BHO: (no name) - {FE62AC55-7BE1-4D8A-8607-ECA385B48C05} - C:\Program Files\ComPlus Applications\meqoca4444.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\sfodapio.dll",sitypnow
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: pmnno - C:\WINDOWS\
O20 - Winlogon Notify: rqrqpoo - C:\WINDOWS\SYSTEM32\rqrqpoo.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

OK, here's the ComboFix log:

ComboFix 07-09-21.2 - "Jennifer" 2007-09-22 8:46:43.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.77 [GMT -5:00]
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\check_LSA7.txt
C:\DOCUME~1\Jennifer\Desktop\internet.lnk
C:\Program Files\ComPlus Applications\meqoca4444.dll
C:\Program Files\ComPlus Applications\meqoca83122.dll
C:\Program Files\Windows NT\qucavoga.dll
C:\Program Files\Windows NT\qucavoga392.dll
C:\Program Files\Windows NT\qucavoga758.dll
C:\Program Files\Windows NT\qucavoga768.dll
C:\Program Files\Windows NT\qucavoga946.dll
C:\Program Files\Windows NT\rtelekizo.html
C:\WINDOWS\b122.exe
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\bszip.dll
C:\WINDOWS\system32\ccxpjdrb.dll
C:\WINDOWS\system32\dpuvpere.exe
C:\WINDOWS\system32\fenpugwf.dll
C:\WINDOWS\SYSTEM32\fwgupnef.ini
C:\WINDOWS\system32\gpdmavnl.exe
C:\WINDOWS\system32\gqneqqxb.exe
C:\WINDOWS\system32\hjbxxafs.dll
C:\WINDOWS\SYSTEM32\kjllm.bak1
C:\WINDOWS\SYSTEM32\kjllm.bak2
C:\WINDOWS\SYSTEM32\kjllm.ini
C:\WINDOWS\SYSTEM32\mlljk.dll
C:\WINDOWS\system32\pmhqowmv.exe
C:\WINDOWS\system32\rqrqpoo.dll
C:\WINDOWS\SYSTEM32\sfaxxbjh.ini
C:\WINDOWS\system32\usmklkxe.dll
C:\WINDOWS\system32\vjrldpdo.exe
C:\WINDOWS\system32\wtnirkvg.dll
C:\WINDOWS\system32\wvicgdty.dll
C:\WINDOWS\tk58.exe
C:\WINDOWS\TTC-4444.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


——-\LEGACY_CMDSERVICE
——-\LEGACY_DOMAINSERVICE
——-\LEGACY_NETWORK_MONITOR
——-\DomainService


((((((((((((((((((((((((( Files Created from 2007-08-22 to 2007-09-22 )))))))))))))))))))))))))))))))
.

2007-09-22 08:20 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-21 07:38 87,616 –a—— C:\WINDOWS\SYSTEM32\sfodapio.dll
2007-09-18 18:00 d——– C:\Program Files\HT
2007-09-17 20:19 d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\AntiVir PersonalEdition Classic
2007-09-17 17:33 d——– C:\WINDOWS\pss
2007-09-16 15:33 d–hs—- C:\WINDOWS\SmVubmlmZXI
2007-09-16 15:23 31,616 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\usbccgp.sys
2007-09-16 15:23 31,616 –a—— C:\WINDOWS\SYSTEM32\DLLCACHE\usbccgp.sys
2007-09-16 14:29 48,640 –a—— C:\WINDOWS\SYSTEM32\hpzll4pi.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-22 09:01 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-16 17:16 ——— d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-09-15 15:31 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak
2007-08-17 08:09 ——— d——– C:\DOCUME~1\Jennifer\APPLIC~1\AdobeUM
2006-03-02 19:19 774144 –a—— C:\Program Files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{cfd10ddc-cc6d-41de-94cc-85129bd399cb}]
C:\WINDOWS\system32\pnwytae.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 14:42]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-17 13:03]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 01:02]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-10-05 18:06]
"tgcmd"="C:\Program Files\support.com\bin\tgcmd.exe" [2002-04-24 20:37]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2005-10-17 20:59]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-06-14 16:24]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-16 21:53]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2005-05-31 05:33]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-07 00:46]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\ADMINI~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\Fraser\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\Jennifer\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\pmnno]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\avgnt]
"C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WebBuying]
C:\Program Files\Web Buying\v1.8.4\webbuying.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinAble]
C:\Program Files\WinAble\winable.exe


.
Contents of the 'Scheduled Tasks' folder
"2007-09-22 05:57:49 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Jennifer.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe
"2007-09-22 03:32:53 C:\WINDOWS\Tasks\Symantec NetDetect.job"
- C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-22 09:02:50
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-09-22 9:06:14 - machine was rebooted
C:\ComboFix-quarantined-files.txt … 2007-09-22 09:06
.
— E O F —

This looks great - thanks! I have a number of logs to post, which will be up in the next few minutes. For now here's the first one - the ComboFix log:



ComboFix 07-09-21.2 - "Jennifer" 2007-09-23 13:58:44.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.72 [GMT -5:00]
* Created a new restore point

FILE::
C:\WINDOWS\SYSTEM32\sfodapio.dll
C:\WINDOWS\system32\pnwytae.dll
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\SmVubmlmZXI
C:\WINDOWS\SYSTEM32\sfodapio.dll

.
((((((((((((((((((((((((( Files Created from 2007-08-23 to 2007-09-23 )))))))))))))))))))))))))))))))
.

2007-09-23 09:21 10,872 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys
2007-09-22 08:20 51,200 –a—— C:\WINDOWS\NirCmd.exe
2007-09-18 18:00 d——– C:\Program Files\HT
2007-09-17 20:19 d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\AntiVir PersonalEdition Classic
2007-09-17 17:33 d——– C:\WINDOWS\pss
2007-09-16 15:23 31,616 –a—— C:\WINDOWS\SYSTEM32\DRIVERS\usbccgp.sys
2007-09-16 15:23 31,616 –a—— C:\WINDOWS\SYSTEM32\DLLCACHE\usbccgp.sys
2007-09-16 14:29 48,640 –a—— C:\WINDOWS\SYSTEM32\hpzll4pi.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-23 14:03 ——— d——– C:\Program Files\Common Files\Symantec Shared
2007-09-16 17:16 ——— d——– C:\Program Files\Common Files\Wise Installation Wizard
2007-09-15 15:31 ——— d——– C:\DOCUME~1\ALLUSE~1\APPLIC~1\Kodak
2007-08-17 08:09 ——— d——– C:\DOCUME~1\Jennifer\APPLIC~1\AdobeUM
2007-07-30 19:19 92504 –a—— C:\WINDOWS\SYSTEM32\cdm.dll
2007-07-30 19:19 549720 –a—— C:\WINDOWS\SYSTEM32\wuapi.dll
2007-07-30 19:19 53080 –a—— C:\WINDOWS\SYSTEM32\wuauclt.exe
2007-07-30 19:19 43352 –a—— C:\WINDOWS\SYSTEM32\wups2.dll
2007-07-30 19:19 325976 –a—— C:\WINDOWS\SYSTEM32\wucltui.dll
2007-07-30 19:19 203096 –a—— C:\WINDOWS\SYSTEM32\wuweb.dll
2007-07-30 19:19 1712984 –a—— C:\WINDOWS\SYSTEM32\wuaueng.dll
2007-07-30 19:18 33624 –a—— C:\WINDOWS\SYSTEM32\WUPS.DLL
2007-06-26 01:08 1104896 –a—— C:\WINDOWS\SYSTEM32\msxml3.dll
2006-03-02 19:19 774144 –a—— C:\Program Files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 14:42]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 17:48]
"IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 20:12]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2006-01-17 13:03]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50]
"DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" [2005-01-27 01:02]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2005-10-05 18:06]
"tgcmd"="C:\Program Files\support.com\bin\tgcmd.exe" [2002-04-24 20:37]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [2005-10-17 20:59]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2006-06-14 16:24]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-07-16 21:53]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2005-05-31 05:33]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-07 00:46]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\ADMINI~1\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\Fraser\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

C:\DOCUME~1\Jennifer\STARTM~1\Programs\Startup\
DESKTOP.INI [2004-08-10 13:04:12]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\avgnt]
"C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min


*Newly Created Service* - AVGASCLN
.
Contents of the 'Scheduled Tasks' folder
"2007-09-22 05:57:49 C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Jennifer.job"
- C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe
"2007-09-23 15:32:58 C:\WINDOWS\Tasks\Symantec NetDetect.job"
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-23 14:04:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-09-23 14:08:59 - machine was rebooted
C:\ComboFix-quarantined-files.txt … 2007-09-23 14:08
C:\ComboFix2.txt … 2007-09-22 09:06
.
— E O F —

Things are already moving much more smoothly, which is great! OK, here are the other 2 logs you were looking for. First, the AVG log:

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 3:09:32 PM 9/23/2007

+ Scan result:



C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP657\A0059760.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP662\A0060050.exe -> Adware.ZenoSearch : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP671\A0063861.exe -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP671\A0063883.exe -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP671\A0063898.exe -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP672\A0063925.exe -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0064006.exe -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\qoobox\Quarantine\C\WINDOWS\tk58.exe.vir -> Adware.ZQuest : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP657\A0059806.exe -> Downloader.Agent.djj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP633\A0057902.dll -> Downloader.ConHook.n : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP670\A0062833.exe -> Downloader.Tiny.id : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0064002.exe -> Downloader.Tiny.id : Cleaned with backup (quarantined).
C:\qoobox\Quarantine\C\WINDOWS\SYSTEM32\gqneqqxb.exe.vir -> Downloader.Tiny.id : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP670\A0062839.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP671\A0063813.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0063992.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0063993.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0063994.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP674\A0063995.dll -> Hijacker.StartPage : Cleaned with backup (quarantined).
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc108.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc134.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc171.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc22.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc68.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc77.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc86.txt -> TrackingCookie.2o7 : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc160.txt -> TrackingCookie.Adbrite : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc46.txt -> TrackingCookie.Adbrite : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc121.txt -> TrackingCookie.Adrevolver : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc182.txt -> TrackingCookie.Burstbeacon : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc183.txt -> TrackingCookie.Burstnet : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc63.txt -> TrackingCookie.Burstnet : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc50.txt -> TrackingCookie.Cnn : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc71.txt -> TrackingCookie.Com : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc4.txt -> TrackingCookie.Euroclick : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc47.txt -> TrackingCookie.Euroclick : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc74.txt -> TrackingCookie.Overture : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc199.txt -> TrackingCookie.Paypal : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc96.txt -> TrackingCookie.Real : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc147.txt -> TrackingCookie.Revsci : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc163.txt -> TrackingCookie.Tacoda : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc54.txt -> TrackingCookie.Tacoda : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc2.txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\RECYCLER\S-1-5-21-474168872-801475629-1553728028-1007\Dc44.txt -> TrackingCookie.Yieldmanager : Cleaned.
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP657\A0059801.vbs -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP662\A0060056.vbs -> Trojan.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP660\A0059904.exe -> Trojan.Small.oa : Cleaned with backup (quarantined).


::Report end





And here is the HijackThis log (I restarted the computer before running HijackThis - which I hope was correct):



Logfile of HijackThis v1.99.1
Scan saved at 3:15:04 PM, on 9/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HT\HT.exe
C:\WINDOWS\system32\svchost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.comcast.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll (file missing)
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Hi

Delete c:\Qoobox -folder. I also recommend to uninstall either Norton Antivirus or Antivir. It isn't advisable to run more than one antivirus protection software in same system.


Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis




Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version…

Updating Java:

• Download the latest version of Java Runtime Environment (JRE) 6u2.
• Scroll down to where it says
  The J2SE Runtime Environment (JRE) allows end-users to run Java applications.
  
• Click the
  Download
  button to the right.
• Check the box that says:
  Accept License Agreement.
  
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
Change the allow paste operations via script to Disable
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download Adaware
  Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  The program is available for download here
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
• Every version of windows has a hosts file as part of them.
• In a very basic sense, they are used to locate webpages.
• We can customize a hosts file so that it blocks certain webpages.
• However, it can slow down certain computers.
• This is why using a hosts file is optional!!

Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:

• Click the start button (at the lower left hand corner of your screen)
• Click run
• In the dialog box, type services.msc
• hit enter, then locate dns client
• Highlight it, then double-click it.
• On the dropdown box, change the setting from automatic to manual.
• Click ok

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.
[external image: Posted Image]
Please take the time to go and complain - that forum has a topic for your infection which is Vundo please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agances that something will get done.

Once again, please post and tell me how things are going with your system… problems etc.

Have a great day,
Blade