[Resolved] Need Removal Adware.agen.bn

Evrything done with no problem!

Hi hvmdraft,

That's great, in that case I think your machine is now clean

Some information regarding an entry in your HijackThis log:

O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
Related to the Dell OEM version of the Sound Blaster Audigy 2 sound card. If this item is listed and checked in startup, the System32 Folder will appear on every startup. A patch is available - filename R75304.EXE - that fixes the issue. You can find that file at support.dell.com by typing that name in the 'Search' box available there. It addresses the root of the problem in Creative's software and corrects it. Unfortunately there is no direct link to the file, but it's easily available using the search function

I wouldn't advise using the patch unless you are experiencing the symptom.

You mentioned your computer is running at about 90%. As your machine is now clean of malware, to get further help with performance issues please post in the Software Support forums here at WhatTheTech where you will receive expert assistance with the issues.

Here are some tips to help you keep your computer clean:

Operating system vulnerabilities can easily be exploited by malware so please ensure your operating system is automatically kept up to date by using Windows Update:
Go to Start->Control Panel->Automatic Updates
Select Automatic and select a suitable schedule
Also, check that your antivirus and antispyware programs are set to automatically update daily.

You should consider installing a Personal Firewall program. Even if you are behind a NAT router, I recommend you use firewall software as it will improve the security of your computer by monitoring and controlling outbound connections to the internet as well as inbound. There are various free packages available, such as Comodo and Zone Alarm:
http://www.personalfirewall.comodo.com/
http://www.zonelabs.com/
A tutorial on firewalls to help you get started:
http://www.bleepingcomputer.com/tutorials/tutorial60.html

Spywareblaster is a free program which prevents the download and installation of Internet Explorer ActiveX based malware by immunizing your system against it. You can download Spywareblaster from here and a tutorial to help you get started is available here.

Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins orActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Find out more about how to prevent infection in the future
http://forum.malwareremoval.com/viewtopic.php?p=33687

Please post back to let me know that you have read this, and if there are any further issues.

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.