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Spyware / Malware / Virus Removal

System sluggish and Spyware programs not working

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Post #1
My Angel,

After my Norton AntiVirus told me they caught a Trojan horse, immediately I deleted a never seen before Adware Removal program from my PC. I also remove a couple of (I think) infected programs that didn't response. And when I tried to run the Ad-aware; Spybot and Spyware Doctor, all of them stop working, MS IE starts very slow but work fine afterward, so I think I should give HiJack_This a try but I don't know which file to remove. If someone can help me out, I will be greatly appreciated. Below is my log:


Logfile of HijackThis v1.99.1
Scan saved at 10:34:51 PM, on 9/26/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\PROGRA~1\RETROS~1\RETROS~1.1\RetroExpress.exe
C:\WINPENJR\Win32\pphidpad.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\PROGRA~1\YAHOO!\YOP\yop.exe
C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works

Shared\wkcalrem.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\EAUSBKBD.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\Documents and Settings\default\Local Settings\Temp\Temporary

Directory 1 for hijackthis.zip\HijackThis.exe

R3 - URLSearchHook: URLSearchHook Class -

{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program

Files\NZSearch\SearchEnh1.dll
R3 - URLSearchHook: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper -

{02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -

C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} -

C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A}

- C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor -

{B56A7D7D-6927-48C8-A975-17DF180C71AC} -

C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: SidebarAutoLaunch Class -

{F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program

Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no

file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} -

C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} -

C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} -

C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} -

C:\Program Files\SiteAdvisor\saIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access

Button Support\cpqeadm.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program

Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [WinPatrol]

"C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE

/Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002]

C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]

C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A]

C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program

Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [RetroExpress]

C:\PROGRA~1\RETROS~1\RETROS~1.1\RetroExpress.exe /h
O4 - HKLM\..\Run: [PPHIDPAD] C:\WINPENJR\Win32\pphidpad.exe
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\YAHOO!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program

Files\Washer\washidx.exe "default"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT

ACTIVESYNC\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware

Doctor\swdoctor.exe" /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk =

C:\Program Files\Common Files\Microsoft Shared\Works

Shared\wkcalrem.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program

Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel

present
O8 - Extra context menu item: &Download with &DAP -

C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Download with FreeDAccelerator! -

C:\Program Files\Free Download Accelerator 2\FreeDAccelerator.htm
O8 - Extra context menu item: Add to filterlist (WebWasher) - http://

-Web.Washer-/ie_add
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL -

{06FE5D02-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avlinksearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host -

{06FE5D03-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avhostsearch&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live -

{06FE5D04-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=altavista&c=3c00&LC=0409 (file missing)
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate -

{06FE5D05-8F11-11d2-804F-00105A133818} -

http://search.presario.net/scripts/redirec…o/srchredir.dll?

s=avbabelfish&c=3c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~8\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~8\INETREPL.DLL
O9 - Extra button: Verizon Yahoo! Services -

{5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program

Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class)

- http://us.dl1.yimg.com/download.yahoo.com/…nst_current.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl

Class) -

http://musicstore.connect.com/XSL/mb_us/ht…er/SMALStreamin

g.cab
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF}

(PatchInstaller.Installer) -

file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)

-

http://update.microsoft.com/windowsupdate/…en/x86/client/w

uweb_site.cab?1136605390190
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager

Class) -

http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A2979615-DC81-4AE4-A153-912E3C227058} (Yahoo! ?UA!A?!|AP?

W!Mu?u!La Class) -

http://us.dl1.yimg.com/download.yahoo.com/…ropper/ydropper

1_6hk.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class)

- http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{23B1B713-D140-402D-8244-ACA547DEA00D

}: NameServer = 85.255.116.70,85.255.112.101
O17 -

HKLM\System\CCS\Services\Tcpip\..\{F6584722-AE98-4816-BF41-8BA94B3E3AD3

}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer =

85.255.116.70 85.255.112.101
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program

Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) -

Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program

Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. -

C:\WINDOWS\system32\pctspk.exe
O23 - Service: Retrospect Express HD Helper (RetroExp Helper) - EMC

Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - EMC

Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
O23 - Service: ScsiAccess - Unknown owner -

C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research

Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate

Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
Post #2
Hello and welcome to the forum.

You need to update both Windows XP and Internet Explorere as they are both well behind in updates. They are both missing Service Pack 1 which is leaving you open to all kinds of problems.


Service Pack 1 for XP

http://www.microsoft.com/windowsxp/downloa…p1/default.mspx

Service Pack 1 for Internet Explorer.

http://www.microsoft.com/windows/ie/downlo…p1/default.mspx

Install then Reboot and "copy/paste" a new log file into this thread.

NOTE: Before posting a new Hijackthis log, turn Word Wrap OFF in notepad.
Post #3
LDTate,

Thanks for your reply to my log, I am kind of slow because I am not good at computer. I believe I've updated the service pack for the IE, but Bill wants me to pay for the Windows XP OS, so here is the challenge: Can we still clean the spywares without installing a new Window XP? You don't have to go any further and I know only myself is to blame, but if you are kind enough, below are my latest logs:


———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 9:50:37 PM 10/7/2006

+ Scan result:



[204] VM_00E10000 -> Downloader.Agent.uj : No action taken.
[228] VM_00CD0000 -> Downloader.Agent.uj : No action taken.
[832] VM_00870000 -> Downloader.Agent.uj : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055971.exe -> Downloader.Esepor.e : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055972.exe -> Downloader.Esepor.e : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055976.exe -> Downloader.Esepor.h : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055974.exe -> Downloader.Esepor.i : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055975.exe -> Downloader.Esepor.j : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055973.exe -> Downloader.Esepor.k : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055977.exe -> Downloader.Esepor.m : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055968.exe -> Downloader.Esepor.x : No action taken.
C:\explorer.cab/explorer.exe -> Downloader.Small.or : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055978.exe -> Heuristic.Win32.Dialer : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055979.exe -> Heuristic.Win32.Dialer : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055970.exe -> Hijacker.Small.an : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055980.exe -> Not-A-Virus.BadJoke.Win32.Likesurf : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055966.exe -> Trojan.Dialer.ce : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055967.exe -> Trojan.Dialer.ce : No action taken.
C:\System Volume Information\_restore{1B0D75A6-F8DD-447A-8160-BDFC14D88E2E}\RP141\A0055969.exe -> Trojan.DNSChanger.ef : No action taken.


::Report end



Logfile of HijackThis v1.99.1
Scan saved at 10:32:42 PM, on 10/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\Smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\Program Files\NavNT\vptray.exe
C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\BTTNSERV.EXE
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\RetroExpress.exe
C:\PROGRA~1\COMPAQ\EASYAC~1\EAUSBKBD.EXE
C:\PROGRA~1\YAHOO!\browser\ycommon.exe
C:\WINPENJR\Win32\pphidpad.exe
C:\PROGRA~1\YAHOO!\YOP\yop.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
C:\Documents and Settings\default\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\NZSearch\SearchEnh1.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\saIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CPQEASYACC] "C:\Program Files\Compaq\Easy Access Button Support\cpqeadm.exe"
O4 - HKLM\..\Run: [Omnipage] "C:\Program Files\ScanSoft\OmniPageSE\opware32.exe"
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [SmcService] "C:\PROGRA~1\Sygate\SPF\smc.exe" -startgui
O4 - HKLM\..\Run: [vptray] "C:\Program Files\NavNT\vptray.exe"
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\YAHOO!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] "C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe" /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [MaxtorOneTouch] "C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe"
O4 - HKLM\..\Run: [RetroExpress] "C:\PROGRA~1\RETROS~1\RETROS~1.1\RetroExpress.exe" /h
O4 - HKLM\..\Run: [PPHIDPAD] C:\WINPENJR\Win32\pphidpad.exe
O4 - HKLM\..\Run: [YOP] "C:\PROGRA~1\YAHOO!\YOP\yop.exe" /autostart
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "default"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Download with FreeDAccelerator! - C:\Program Files\Free Download Accelerator 2\FreeDAccelerator.htm
O8 - Extra context menu item: Add to filterlist (WebWasher) - http://-Web.Washer-/ie_add
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV Live - {06FE5D04-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presario.net/scripts/redirec…c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~8\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~8\INETREPL.DLL
O9 - Extra button: Verizon Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://*.update.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst_current.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb_us/ht…ALStreaming.cab
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1136605390190
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1160013893861
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A2979615-DC81-4AE4-A153-912E3C227058} (Yahoo! ?UA!A?!|AP?W!Mu?u!La Class) - http://us.dl1.yimg.com/download.yahoo.com/…ropper1_6hk.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{23B1B713-D140-402D-8244-ACA547DEA00D}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\..\{F6584722-AE98-4816-BF41-8BA94B3E3AD3}: NameServer = 85.255.116.70,85.255.112.101
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.116.70 85.255.112.101
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Retrospect Express HD Helper (RetroExp Helper) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\Smc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe




Thanks in advance.
Post #4
I'll help you this much, but without being able to get the updates, you're wasting your time and mine in trying to clean the computer. Run AVG Anti-Spyware - Scan again and instead of selecting "No action" select "Delete"

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