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[Resolved] Trogan W32

6 min read

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Post #1
Hello there,
I have a problem with my internet. I have gained 3 icons on my desktop.- error cleaner, privacy protector and spyware+protection.
My browser is redirected to safewebnavigate.com .
I keep getting a warning telling me i Have a trojan w32. Don't know if this warning is genuine as it then launches internet if you close window. Have scanned with f-secure anti virus and spybot 1.4 this found and got rid of icons but they came back later.
Thanks for any help

hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:46, on 08/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRserv.exe
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.12freeukisp.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: MSVPS System - {88418AA3-16F5-4FC2-A9D8-90B1266DF841} - C:\WINDOWS\nsduo.dll
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [lxcrmon.exe] "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield… - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=www.12freeukisp.co.uk
O21 - SSODL: msmhost - {2D67C9D1-A762-471B-B06E-8B10504524A9} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {BA9E710D-B7FA-4F00-8D05-4566D3C206B7} - C:\WINDOWS\msmdev.dll
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: LXCRCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\LXCRserv.exe
O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 6710 bytes
Post #2
Hi! Welcome to the WTT forums.
I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list… button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
Post #3
Thanks for your help
I've done as you say


sd log

SDFix: Version 1.102

Run by [removed] on 08/09/2007 at 12:22

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting…


Normal Mode:
Checking Files:

Trojan Files Found:

C:\Documents and Settings\Bern\Desktop\Error Cleaner.url - Deleted
C:\Documents and Settings\Bern\Favorites\Error Cleaner.url - Deleted
C:\Documents and Settings\Bern\Desktop\Privacy Protector.url - Deleted
C:\Documents and Settings\Bern\Favorites\Privacy Protector.url - Deleted
C:\Documents and Settings\Bern\Desktop\Spyware&Malware Protection.url - Deleted
C:\Documents and Settings\Bern\Favorites\Spyware&Malware Protection.url - Deleted
C:\Program Files\VideoAccessCodec\install.ico - Deleted
C:\Program Files\VideoAccessCodec\Uninstall.exe - Deleted
C:\Program Files\VideoAccessCodec\VideoAccessCodec.ocx - Deleted
C:\WINDOWS\dat.txt - Deleted
C:\WINDOWS\main_uninstaller.exe - Deleted
C:\WINDOWS\msmdev.dll - Deleted
C:\WINDOWS\msmhost.dll - Deleted
C:\WINDOWS\nsduo.dll - Deleted


Folder C:\Program Files\VideoAccessCodec - Removed

Removing Temp Files…

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
——————



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\F-Secure\\BackWeb\\7681197\\program\\F-Secure Automatic Update.exe"="C:\\Program Files\\F-Secure\\BackWeb\\7681197\\program\\F-Secure Automatic Update.exe:*:Enabled:F-Secure Automatic Update"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\F-Secure\\BackWeb\\7681197\\program\\F-Secure Automatic Update.exe"="C:\\Program Files\\F-Secure\\BackWeb\\7681197\\program\\F-Secure Automatic Update.exe:*:Enabled:F-Secure Automatic Update"

Remaining Files:
—————

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

C:\Applications\Driver\Audio\EXERUN\Fxdrv.dll
C:\Applications\Driver\Chipset\exerun\DSETUP.dll
C:\Applications\Driver\Chipset\exerun\Fxdrv.dll
C:\Applications\Driver\Lan\EXERUN\Fxdrv.dll
C:\Applications\Driver\usb20\EXERUN\Fxdrv.dll
C:\Applications\Driver\VGA\EXERUN\Fxdrv.dll
C:\Applications\Driver\VIARAID\EXERUN\Fxdrv.dll
C:\Applications\Driver\Audio\EXERUN\EXERUN.exe
C:\Applications\Driver\Chipset\exerun\EXERUN.exe
C:\Applications\Driver\Lan\EXERUN\EXERUN.exe
C:\Applications\Driver\usb20\EXERUN\EXERUN.exe
C:\Applications\Driver\VGA\EXERUN\EXERUN.exe
C:\Applications\Driver\VIARAID\EXERUN\EXERUN.exe
C:\Applications\Driver\Audio\EXERUN\Fxdrv.sys
C:\Applications\Driver\Chipset\exerun\Fxdrv.sys
C:\Applications\Driver\Lan\EXERUN\Fxdrv.sys
C:\Applications\Driver\usb20\EXERUN\Fxdrv.sys
C:\Applications\Driver\VGA\EXERUN\Fxdrv.sys
C:\Applications\Driver\VIARAID\EXERUN\Fxdrv.sys
C:\WINDOWS\SMINST\HPCD.sys
C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp

Finished

hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:29:13, on 08/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRserv.exe
C:\Program Files\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=…6Ojg5&lid=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.12freeukisp.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [lxcrmon.exe] "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield… - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=www.12freeukisp.co.uk
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: LXCRCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\LXCRserv.exe
O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 6481 bytes
Post #4
I need to add to my previous log. I have left the computer on since performing requests and posting logs. I have had f- secure now tell me it has found Trojan.Win32.Agent.bqx File A0025044.OCX Path C:\SYSTEM VOLUME INFORMATION\ RESTORE{364…\RP121 F- secure allowed me to delete at the time but the same screen/warning has returned after about 30min Thanks for looking
Post #5 last edited
Hi

That is an infected Restore Point, which we will soon deal with. :thumbup:
  • Please go HERE to run PandaActiveScan…

  • Once you are on the Panda site click the Scan your PC button
  • A new window will open…click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)

  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to your desktop.
Post the report in your next reply.
Post #6
I have run panda scan and here is the report Incident Status Location Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Bern\Desktop\SDFix.exe[SDFix\apps\Process.exe] Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Bern\My Documents\New Folder\SDFix.exe[SDFix\apps\Process.exe] Potentially unwanted tool:Application/Processor Not disinfected C:\RECYCLER\S-1-5-21-2992748253-1083449554-399955156-1007\Dc2\Process.exe Potentially unwanted tool:Application/SuperFast Not disinfected C:\RECYCLER\S-1-5-21-2992748253-1083449554-399955156-1007\Dc2\restart.exe Potentially unwanted tool:Application/Processor Not disinfected C:\SDFix\apps\Process.exe Adware:Adware/VideoAccess Not disinfected C:\SDFix\backups\backups.zip[backups/Uninstall.exe] Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe Thanks for looking
Post #7
Hi

Delete the SDFix.exe icon from your Desktop.

Navigate to and delete the following folders (if they are present):

Folders:
C:\SDFix
C:\Program Files\VideoAccessCodec


Scan again with HijackThis and post a new log for me. And let me know how your computer is behaving now.
Post #8
The computer is running loads better - no redirects, faster and no pop-ups as yet (Thank you)
I could not find videoaccesscodec folder
I deleted the C:\SDFix , but there are two SDFix folders in "C:\windows\ ERUNT ,
They are SDFix and SDFix first run, both look similar and are 25.8meg

Here is my hjt log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:07:34, on 08/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\Lexmark 2400 Series\lxcrmon.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRserv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\WINDOWS\system32\lxcrcoms.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.12freeukisp.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [AOL_Demo] C:\Applications\Tool\AOL Demo\DSGDemo.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [lxcrmon.exe] "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield… - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=www.12freeukisp.co.uk
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: LXCRCustomerConnect - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\LXCRserv.exe
O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

–
End of file - 6548 bytes
Post #9 last edited
The Erunt folder is a backup of your Registry. If all is well delete that later. What does the screen say, that you are getting?
Post #10
There is nothing bad on the screen that I can see, desktop icons or in system tray I left computer on for two hours with internet connected (google page) I had no pop-ups or errors I have run F-secure to see if it found the Trojan w32 as before (I'm sure yesterday it renamed it)- no problems found I ran spybot to see if it found anything - all clear I had lost the address bar but this was ok once toolbars unlocked and address dragged down The only other thing I am gettting is "Do you want to allow software such as ActiveX and plug-ins to run" I get this on your site and sites like itv, argos etc but I thought I would check with you first before clicking yes. Thanks again
Post #12
Security is set to custom Active x settings Automatic prompt for activex -enable download signed activex -prompt download unsigned -disable initialize and script activex controls not marked as safe - disable run activex and controls and plug-ins - prompt script activex controls marked as safe - enable So i guess its doing what it says, just don't remember it coming up so much or is it that they've cleared out and need re-running
Post #13
Im not really clued up on this subject but the websites you mention arent the types that install Active X or anything else, so it seems a bit strange that it would come up. I will look into it for you.
Post #14
I think you would be best to post in one of the ech rooms about this. As far as Im aware, those settings are right, but you should not be getting those prompts at this forum.

This is my usual speech for when you are clean, which you appear to be.

Please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore.
  • Click Start | Help and Support | Undo changes to your computer with System Restore.
  • Click Create A Restore Point then click Next. Give it a name it and then click Create, then Close.
  • Close the Help and Support Center box.
  • Click Start | Run and type Cleanmgr
  • Select (C: ) then click OK.
  • Click the More Options tab.
  • Click Clean Up in the System Restore Section.
This will remove all previous restore points except the newly created one.

Here are some free programs, I recommend.

Spybot Search and Destroy
Download it from here . Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here


Make sure your Windows is ALWAYS up to date!

An unpatched Windows is vulnerable and even with the "best" Antivirus and Firewall installed, malware will find its way through.
So visit http://windowsupdate.microsoft.com/ to download and install the latest updates.


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Please check out Tony Klein's article "How did I get infected in the first place?"


Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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