Hi,
Did you carry out the instructions in post #14? I think CA report was reporting the same items. Please make sure that you carry out the instructions in post #14 first. Also delete the Smitfraudfix from your desktop, if you haven't already. Then, empy the recycle bin.
You might like to print the following instructions so that you can have access to them while you're in Safe Mode later.
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Please download
Ccleaner and save it to your desktop.
Tutorial for CCleaner
Do not scan with it yet.
=============================
- Please download AVG Anti-Spyware and save it to your desktop.
- Double click on avgas-setup-7.5.1.36.exe to install AVG Anti-Spyware. Install it in the default location.
- Once installed, start AVG Anti-Spyware by going to Start > All Programs > AVG Anti-Spyware 7.5 > AVG Anti-Spyware.
- In the main screen, you should see Your Computer's Security.
- Next to Resident Shield, click on Change state. It should now be Inactive.
- Next to Automatic Updates, click on Change state. It should now be Inactive.
- Next to Last Update, click on Update now. Should you be unable to update it, download the updates from here. Save it to your desktop. Double click to run the installation and the updates will be installed. Make sure AVG Anti-Spyware is closed during the installation.
- Right-click the AVG Anti-Spyware icon near the clock and uncheck (untick) Start with Windows. Confirm by clicking Yes.
- Now click on the Scanner button at the top.
- Select the Settings tab.
- Under How to act?, click on Recommended actions and select Quarantine.
- Under How to scan?, check (tick) all the boxes.
- Under Possibly unwanted software:, check (tick) all the boxes.
- Under Reports, select Do not automatically generate reports and uncheck (untick) the Only if threats were found box.
- Under What to scan?, select Scan every file.
Do not run a scan yet.
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Reboot your computer in
Safe Mode using the
F8 method below.
a. If the computer is running,
shut down Windows, and then
turn off the power.
b. Wait
30 seconds, and then
turn the computer
on.
c. Start
tapping the
F8 key. The Windows
Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
d. Ensure that the
Safe Mode option is selected.
e. Press
Enter. The computer then begins to start in
Safe mode.
================================
From Safe Mode run
Ccleaner- Click on Options,
- Select Advanced
- Now UNCHECK "Only delete files in Windows Temp folders older than 48 hours"
- Make sure the Cleaner block on the left is selected.
- Do not use the "Registry" block . It's meant for professionals.
- Choose the Windows tab.
- Check everything EXCEPT Advanced part of the Menu.
- Click on "Analyze". This process could take a while.
- If you don't want to loose your login passwords to certain sites, click on Options
- Select cookies and move the ones you want to keep to the "cookies to keep" section, by highlighting and using the arrows in the middle.
- Choose Run Cleaner.
When CCleaner shows how much has been removed, cleaning is finished. Click
Exit.
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Still in Safe Mode:
- Go to Start > All Programs > AVG Anti-Spyware 7.5 > AVG Anti-Spyware.
- Click on the Scanner button at the top.
- Select the Scan tab.
- Click on Complete System Scan to start the scan.
- When the scan has finished, follow the instructions below.
IMPORTANT: Don't click on the Save Scan Report button before you did hit the Apply all Actions button.- Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
- At the bottom of the window click on the Apply all Actions button. (3)
[external image: Posted Image]
- When done, click the Save Scan Report button. (4)
- Click the Save Report as button.
- Save the report to your Desktop.
- Right click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
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Restart your computer in Normal Mode.
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Scan with HijackThis and save the log.
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Please post back the AVG Anti Spyware log and the fresh HijackThis log.