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Spyware / Malware / Virus Removal

I Might Have Some Spyware Running...

3 min read

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Post #1
Hello again, I'm here to shamefully abuse of your good will to help. So I'm afraid i can't do nothing but beg for your toleration and help. THANKS!

Last week my firewall (ZoneAlarm free version) noted that some unusual program was trying to connect to the internet. I denied it, made Spybot & AdAware sweep my pc and got rid of some cookies and several registry entries. Thought that was enough.
Today it happened again, apparently a LSASS.exe instance tried (for the first time since i had any spyware) to connect to the internet. I ran Spybot and it got rid of many registry entries (i.e. Firewall disabling keys), then AdAware (which didn't find a thing).
So i guess there's some program running in the background (or something like that) which is trying to hijack my computer.
For the record: Both Spybot, AdAware are updated, and i've been running Windows Update rather often (it's up to date right now and it was before this incident).
I've rebooted my pc before running HJT, and here is the log. I do hope some of you wise benevolent souls arrive to help me on this matter.
Thanks in advance. ;)
Auto.



Logfile of HijackThis v1.99.1
Scan saved at 11:49:16 p.m., on 13/08/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Archivos de programa\AntiVir\sched.exe
C:\Archivos de programa\AntiVir\avguard.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\WINNT\system32\RunDLL32.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\AntiVir\avgnt.exe
C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [avgnt] "C:\Archivos de programa\AntiVir\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [MRT] "C:\WINNT\system32\MRT.exe" /R
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1186184439877
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Archivos de programa\AntiVir\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Archivos de programa\AntiVir\avguard.exe
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
Post #2
Hello and welcome to the forums

I'm not seeing anything bad, but lets see if we find something.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Note:
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)


It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now
    change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.
Close all open windows.
Do not run a scan yet.

Reboot your computer into SafeMode
You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter.


IMPORTANT: Do not open any other windows or
programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:

  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
    • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
    • Reboot in normal mode and copy the report back to this topic along with a new HijackThis log.
Post #3
Hello again. I come here to say i had a fresh Win2k re-install after formatting my HD (not due to spyware, i just had to). So this topic should be closed. I'm sorry for the trouble caused, and am thankful for your help. My best regards.

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