19 replies to this topic

[Celticrider]

Sorry - I also posted this in test forum in error, I'm a new user, just getting used to it. Problem is as follows:

I write regarding and IBM Thinkpad R50e which has downloaded VirusPro, which I believe is a virus/trojan etc. Icon in system tray flashes between '?' and 'X' alternately and won't go away. I have deleted the application and associated files/folders, but problem persists. Also cleaned registry with Regclean. Ran Spybot, Adaware, AVG. I ran a Hijackthis scan and attach log file, see below. Can you help? Regards, Celticrider.

Logfile of HijackThis v1.99.1
Scan saved at 16:38:11, on 01/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\ElsaWin\bin\LcSvrAdm.exe
C:\ElsaWin\bin\LcSvrDba.exe
C:\ElsaWin\bin\LcSvrHis.exe
C:\ElsaWin\bin\LcSvrPas.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\ElsaWin\bin\LcSvrAuf.exe
C:\WINDOWS\system32\tp4serv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {184746EC-9E9D-4C7D-B9E7-9039EBD801A9} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O3 - Toolbar: (no name) - {29C5A3B6-9A8D-4FA0-B5AD-3E20F4AA5C00} - (no file)
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCTRAY] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Isamtray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

[Jintan]

Howdy Celticrider,


Welcome to Tom Coyote. Infection in some part showing here, so let's start repairs.


Download SmitfraudFix (by S!Ri)

Double-click SmitfraudFix.exe

Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

**If the tool fails to launch from the Desktop, please move SmitfraudFix.exe directly to the root of the system drive (usually the C drive), and launch from there.

NOTE: Please do not run any other options from SmitfraudFix until we discuss the results.

[Celticrider]

Thanks for coming back to me so fast. It may be a day or so before can get to this, but I will be in touch shortly, again thanks. C.

[Jintan]

Post back when you can and we'll review then.

[Celticrider]

I have the following Smitfraud report for you to look at: many thanks. SmitFraudFix v2.199 Scan done at 14:38:19.93, 06/07/2007 Run from C:\Security\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT The filesystem type is NTFS Fix run in normal mode »»»»»»»»»»»»»»»»»»»»»»»» Process C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\ibmpmsvc.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe C:\Program Files\C4ebreg\c4ebreg.exe c:\sdwork\issimsvc.exe C:\ElsaWin\bin\LcSvrAdm.exe C:\ElsaWin\bin\LcSvrDba.exe C:\ElsaWin\bin\LcSvrHis.exe C:\ElsaWin\bin\LcSvrPas.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\QCONSVC.EXE C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\TpKmpSVC.exe C:\ElsaWin\bin\LcSvrAuf.exe C:\WINDOWS\system32\tp4serv.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\IBMTOOLS\UTILS\ibmprc.exe C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE C:\WINDOWS\system32\RunDll32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\C4ebreg\isamtray.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Digital Line Detect\DLG.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Thunderbird\thunderbird.exe C:\WINDOWS\system32\cmd.exe »»»»»»»»»»»»»»»»»»»»»»»» hosts »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\nuqjici.dll FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Alan »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Alan\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND ! C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Alan\FAVORI~1 C:\DOCUME~1\Alan\FAVORI~1\Online Security Test.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{94524218-9af3-4643-9687-cbc2880e54da}"="fagging" [HKEY_CLASSES_ROOT\CLSID\{94524218-9af3-4643-9687-cbc2880e54da}\InProcServer32] @="C:\WINDOWS\system32\nuqjici.dll" [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{94524218-9af3-4643-9687-cbc2880e54da}\InProcServer32] @="C:\WINDOWS\system32\nuqjici.dll" »»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows] "AppInit_DLLs"="" »»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System !!!Attention, following keys are not inevitably infected!!! [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon] "System"="" »»»»»»»»»»»»»»»»»»»»»»»» Rustock »»»»»»»»»»»»»»»»»»»»»»»» DNS Description: Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport DNS Server Search Order: 194.125.133.10 HKLM\SYSTEM\CCS\Services\Tcpip\..\{923A4471-9FA0-4D26-A9DC-A3481736F38F}: DhcpNameServer=194.125.133.10 HKLM\SYSTEM\CS1\Services\Tcpip\..\{923A4471-9FA0-4D26-A9DC-A3481736F38F}: DhcpNameServer=194.125.133.10 »»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End

[Jintan]

That located some we need removing.


Open and update AVG AntiSpyware, but don't scan just yet.


If you have only recently installed AVG AntiSpyware, The new version of AVG Anti Spyware does not work in safe mode. Until a fix is released download and use the AVG_Anti-Spyware_7.5.1.36_Safe_Mode_Registry_Patch.reg workaround to correct this. Save to your desktop, double-click on that file and choose "Yes" to merge it into the registry when prompted.



Then Go Here and download ATF cleaner. Click on the downloaded file to run it, and select "Select All", then click Empty Selected (and close ATF).

If you have them, also click on Firefox/Opera at the top and repeat the steps (and close ATF). Firefox/Opera will need to be closed first for the cleaning to be effective.



=================================================

Reboot into Safe Mode (at startup tap F8 and select Safe Mode)


Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; The tool may need to restart your computer to finish the cleaning process. If it does, restart back into Safe Mode to complete the next step.

A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

----------------------

Still in Safe Mode Run AVG Anti-Spyware now. First click on Settings > Recommended Action and change it to Quarantine. Next look at Reports and uncheck "Only if threats were found". Don't change any other settings.

Click on the "Scan" tab and click on "Complete System Scan" to begin scanning. When the scan is finished, look at "Set all elements to" and click to change to "Quarantine" if this option is not displayed. Click on "Apply All Actions" and then click the "Save Report" button at the bottom of the screen. Click on "Save Report As" and save the report to your desktop. Close AVG Anti-Spyware and reboot.

==============================================

After the reboot Download ComboFix.exe from here to your desktop, and click the downloaded file to run the repair.

When the command window opens, select 1 (and Enter). Allow the scan to run. When completed a text window will appear - please copy/paste the contents back here. This log can also be found at C:\ComboFix.txt.

A caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop.


Post back that combofix.txt log along with the AVG log, the rapport.txt log and a new HijackThis log please.

[Celticrider]

Hi, many thanks again for your help. Viruspro icon in system tray has disappeared (thank goodness). Here are log reports as requested:

SmitFraudFix v2.199

Scan done at 18:23:55.04, Sat 07/07/2007
Run from C:\Security\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{94524218-9af3-4643-9687-cbc2880e54da}"="fagging"

[HKEY_CLASSES_ROOT\CLSID\{94524218-9af3-4643-9687-cbc2880e54da}\InProcServer32]
@="C:\WINDOWS\system32\nuqjici.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{94524218-9af3-4643-9687-cbc2880e54da}\InProcServer32]
@="C:\WINDOWS\system32\nuqjici.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\nuqjici.dll -> Hoax.Win32.Renos.gen.o
C:\WINDOWS\system32\nuqjici.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url Deleted
C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{923A4471-9FA0-4D26-A9DC-A3481736F38F}: DhcpNameServer=194.125.133.10
HKLM\SYSTEM\CS1\Services\Tcpip\..\{923A4471-9FA0-4D26-A9DC-A3481736F38F}: DhcpNameServer=194.125.133.10


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:06:28 PM 7/7/2007

+ Scan result:



C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030356.dll -> Adware.Agent : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP154\A0030556.dll -> Adware.HotBar : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP154\A0030557.dll -> Adware.Hotbar : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030445.exe -> Adware.Virusprotectpro : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030359.exe -> Downloader.Zlob.bov : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030326.exe -> Downloader.Zlob.btj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030390.exe -> Downloader.Zlob.btj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030325.dll -> Downloader.Zlob.btq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030354.exe -> Downloader.Zlob.bvp : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030360.exe -> Downloader.Zlob.bvp : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP153\A0030358.exe -> Dropper.Agent.bkq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{C49BD92C-9C3F-4BDD-866F-EAF535330B6C}\RP154\A0030785.dll -> Hijacker.Agent.jw : Cleaned with backup (quarantined).


::Report end

"Alan" - 2007-07-07 21:16:32 - ComboFix 07-07-07.3 - Service Pack 2


((((((((((((((((((((((((( Files Created from 2007-06-08 to 2007-07-08 )))))))))))))))))))))))))))))))


2007-07-07 18:37 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-07 18:35 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Google
2007-07-07 18:20 786,432 --ah----- C:\DOCUME~1\ADMINI~1\NTUSER.DAT
2007-07-07 18:20 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Symantec
2007-07-07 18:20 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Sonic
2007-07-06 14:38 3,814 --a------ C:\WINDOWS\system32\tmp.reg
2007-06-07 00:17 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\HP
2007-06-07 00:16 <DIR> d-------- C:\Program Files\Common Files\Sonic Shared
2007-06-07 00:16 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Sonic
2007-06-07 00:15 <DIR> d-------- C:\Program Files\Common Files\HP
2007-06-07 00:13 <DIR> d-------- C:\Program Files\Hewlett-Packard
2007-06-07 00:12 <DIR> d-------- C:\Program Files\Common Files\Hewlett-Packard
2007-06-07 00:10 77,824 -ra------ C:\WINDOWS\system32\hpzids01.dll
2007-06-07 00:10 51,120 -ra------ C:\WINDOWS\system32\drivers\HPZid412.sys
2007-06-07 00:10 37,376 --a------ C:\WINDOWS\system32\hpz3l3xu.dll
2007-06-07 00:10 21,744 -ra------ C:\WINDOWS\system32\drivers\HPZius12.sys
2007-06-07 00:10 16,496 -ra------ C:\WINDOWS\system32\drivers\HPZipr12.sys
2007-06-07 00:09 15,104 --a------ C:\WINDOWS\system32\drivers\usbscan.sys
2007-06-07 00:08 94,208 --a------ C:\WINDOWS\system32\HPZipt12.dll
2007-06-07 00:08 69,632 --a------ C:\WINDOWS\system32\HPZipm12.exe
2007-06-07 00:08 61,440 --a------ C:\WINDOWS\system32\HPZinw12.exe
2007-06-07 00:08 57,344 --a------ C:\WINDOWS\system32\HPZisn12.dll
2007-06-07 00:08 278,584 --a------ C:\WINDOWS\system32\HPZidr12.dll
2007-06-07 00:08 204,800 --a------ C:\WINDOWS\system32\HPZipr12.dll
2007-06-07 00:05 <DIR> d-------- C:\Program Files\HP
2007-06-07 00:02 89,668 --a------ C:\WINDOWS\hpoins06.dat
2007-06-07 00:02 5,389 --------- C:\WINDOWS\hpomdl06.dat
2007-06-07 00:02 <DIR> d-------- C:\DOCUME~1\Alan\APPLIC~1\HP


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-08 04:10:47 -------- d-----w C:\Program Files\Mozilla Thunderbird
2007-07-08 04:09:25 -------- d-----w C:\Program Files\C4ebreg
2007-07-01 21:02:40 -------- d-----w C:\Program Files\Eraser
2007-06-10 02:31:23 139,264 ----a-w C:\WINDOWS\system32\hpzjrd01.dll
2007-05-25 07:43:33 -------- d-----w C:\DOCUME~1\Alan\APPLIC~1\SeekmoToolbar
2007-05-25 07:28:13 -------- d-----w C:\Program Files\SeekmoToolbar
2007-05-19 23:22:43 -------- d-----w C:\Program Files\iTunes
2007-05-19 23:22:35 -------- d-----w C:\Program Files\iPod
2007-05-19 23:21:54 -------- d-----w C:\Program Files\QuickTime
2007-05-19 23:20:44 -------- d-----w C:\Program Files\Apple Software Update
2007-05-19 23:02:20 4,212 ---h--w C:\WINDOWS\system32\zllictbl.dat
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-14 06:28:57 -------- d-----w C:\Program Files\Netopia
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-17 05:47:36 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-04-17 05:45:54 1,710,936 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-04-17 05:45:48 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-04-17 05:45:42 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-04-17 05:45:36 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-04-17 05:45:28 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-04-17 05:45:20 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-04-17 05:45:20 43,352 ----a-w C:\WINDOWS\system32\wups2.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-12-18 05:16 59032 --a------ C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{184746EC-9E9D-4C7D-B9E7-9039EBD801A9}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
2004-09-02 02:05 118842 --a------ C:\WINDOWS\system32\dla\tfswshx.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
2007-03-14 03:43 501400 --a------ C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"S3TRAY2"="S3Tray2.exe" [2001-10-12 00:32 C:\WINDOWS\system32\S3Tray2.exe]
"TrackPointSrv"="tp4serv.exe" [2003-11-13 04:12 C:\WINDOWS\system32\tp4serv.exe]
"TPKMAPHELPER"="C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe" [2004-02-04 19:39]
"TPHOTKEY"="C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [2005-03-03 18:10]
"TP4EX"="tp4ex.exe" [2002-09-04 02:05 C:\WINDOWS\system32\TP4EX.exe]
"EZEJMNAP"="C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2003-12-25 03:04]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 02:01]
"IBMPRC"="C:\IBMTOOLS\UTILS\ibmprc.exe" [2004-03-19 13:12]
"QCTRAY"="C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE" [2005-03-18 04:07]
"QCWLICON"="C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE" [2005-03-18 04:07]
"BMMGAG"="C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll" [2004-07-29 02:37]
"BMMLREF"="C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE" [2004-07-29 02:37]
"BMMMONWND"="C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll" [2004-07-29 02:37]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [2007-05-24 23:52]
"Isamtray"="C:\Program Files\C4ebreg\isamtray.exe" [2006-03-17 11:08]
"C4EBReg"="C:\Program Files\C4ebreg\c4ebreg.exe" [2006-03-17 11:08]
"ISSI EZUpdate Service"="c:\sdwork\issimsvc.exe" [2006-06-28 05:09]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-03-09 01:02]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"SSS6_Suite"="C:\Program Files\Steganos Security Suite 6\sss.exe" /booting
"SSS6_SAFE"="C:\Program Files\Steganos Security Suite 6\safe.exe" /booting
"SSS6_SPM"="C:\Program Files\Steganos Security Suite 6\spm.exe" /booting

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" [2007-06-30 12:00]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\QConGina]
QConGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
tphklock.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Authentication Packages msv1_0 relog_ap
Notification Packages scecli pwdmon

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Lotus QuickStart.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Lotus QuickStart.lnk
backup=C:\WINDOWS\pss\Lotus QuickStart.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^WinZip Quick Pick.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\WinZip Quick Pick.lnk
backup=C:\WINDOWS\pss\WinZip Quick Pick.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acronis Scheduler2 Service]
"C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcronisTimounterMonitor]
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\C4EBReg]
"C:\Program Files\C4ebreg\c4ebreg.exe" /q

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dvd43]
c:\program files\dvd43\dvd43_tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Eraser]
C:\Program Files\Eraser\eraser.exe -hide

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ibmmessages]
C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISAMTray]
"C:\Program Files\C4ebreg\isamtray.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISSI EZUpdate Service]
"c:\sdwork\issimsvc.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Net-It Launcher]
C:\WINDOWS\system32\NILaunch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SDE]
C:/Program Files/Steganos Security Suite 4/sde.exe /booting

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SeekmoToolbar]
C:\Program Files\SeekmoToolbar\Bin\4.8.4.0\${HOOKOE_FILE}

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSS]
C:/Program Files/Steganos Security Suite 4/steganos4.exe /booting

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SSS6_SPM]
"C:\Program Files\Steganos Security Suite 6\spm.exe" /booting

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\stgclean]
c:\sdwork\w32main2.exe /cleanup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TrueImageMonitor.exe]
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UC_SMB]


[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UC_Start]
C:\Program Files\IBM\Updater\\ucstartup.exe


Contents of the 'Scheduled Tasks' folder
2007-05-19 23:20:46 C:\WINDOWS\tasks\AppleSoftwareUpdate.job
2006-09-10 17:34:09 C:\WINDOWS\tasks\BMMTask.job
2007-07-04 07:00:00 C:\WINDOWS\tasks\HPpromotions journeysoftware.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-07 21:19:21
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-07 21:20:10
C:\ComboFix2.txt ... 2007-07-07 18:41

--- E O F ---

Logfile of HijackThis v1.99.1
Scan saved at 21:22:10, on 07/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\C4ebreg\c4ebreg.exe
c:\sdwork\issimsvc.exe
C:\ElsaWin\bin\LcSvrAdm.exe
C:\ElsaWin\bin\LcSvrDba.exe
C:\ElsaWin\bin\LcSvrHis.exe
C:\ElsaWin\bin\LcSvrPas.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\ElsaWin\bin\LcSvrAuf.exe
C:\WINDOWS\system32\tp4serv.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\C4ebreg\isamtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {184746EC-9E9D-4C7D-B9E7-9039EBD801A9} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCTRAY] C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Isamtray] "C:\Program Files\C4ebreg\isamtray.exe"
O4 - HKLM\..\Run: [C4EBReg] "C:\Program Files\C4ebreg\c4ebreg.exe" /q
O4 - HKLM\..\Run: [ISSI EZUpdate Service] "c:\sdwork\issimsvc.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O11 - Options group: [JAVA_IBM] Java (IBM)
O18 - Protocol: vw-wi - {0F3C833F-FB28-40EA-8CB9-6A55B996C3F6} - C:\ElsaWin\bin\wiProt.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: QConGina - C:\WINDOWS\SYSTEM32\QConGina.dll
O20 - Winlogon Notify: tphotkey - C:\WINDOWS\SYSTEM32\tphklock.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: IBM Rapid Restore Ultra Service - Unknown owner - C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IBM Standard Asset Manager Service (ISAMSvc) - IBM Global Services - C:\Program Files\C4ebreg\c4ebreg.exe
O23 - Service: ISSI EZUpdate (ISSIMon) - IBM Global Services - c:\sdwork\issimsvc.exe
O23 - Service: ELSA Administration Service (LcSvrAdm) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAdm.exe
O23 - Service: ELSA Auftragsverwaltungs Service (LcSvrAuf) - Volkswagen AG - C:\ElsaWin\bin\LcSvrAuf.exe
O23 - Service: ELSA DBA Server (LcSvrDba) - Volkswagen AG - C:\ElsaWin\bin\LcSvrDba.exe
O23 - Service: ELSA Historie Server (LcSvrHis) - Volkswagen AG - C:\ElsaWin\bin\LcSvrHis.exe
O23 - Service: ELSA PASS Server (LcSvrPAS) - Volkswagen AG - C:\ElsaWin\bin\LcSvrPas.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe (file missing)
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

A strange message comes up when I open Thunderbird e-mail client, something like this:

"Could not initialise the browser's security component. The most likely cause of problems is in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features"

Again, thanks for your help and patience.
Celticrider.

[Jintan]

T-Bird appears to be having trouble with it's setup that opens whatever browser is pointed to in it's settings. Not sure just now what I can provide on that. This situation you have is a bit messy - quite a few startups have been disabled in msconfig, but the software has recreated them as well, and then others, like that Steganos Security Suite 4, come with encrypting action and other security measures whose impact on any changes cannot be determined like this. We'll kill off any potential infection files, but these disabled startups will need re-enabling in order to set things right there. If not, it will all only be half-measures.



First Go to Start - Run, type msconfig (and Enter).

Under the Startup tab, click Enable All, then Apply/OK to close msconfig. Do not allow the reboot just yet. You can expect to receive alerts/error messages at reboot after this, but we will be addressing all this during the repairs.



Download Pocket Killbox from http://www.bleepingc...are/KillBox.zip. Click on the File icon (next to the display window) to browse to one of those files and click on Delete on Reboot. Click on the button with the red circle and an X in the middle. You will get a message saying "File with be deleted on next reboot, Process and Reboot now?" Click "No" to reboot. Repeat this for all files, then after the last file is entered in response to Reboot now click "Yes".

C:\DOCUMENTS AND SETTINGS\Alan\APPLICATION DATA\SeekmoToolbar
C:\Program Files\SeekmoToolbar

If your computer does not restart automatically, please restart it manually. If Killbox gives you a PendingFile rename operations, manually reboot at this point.


=================================

After the reboot Go Here and download Silent Runners to your desktop. Run it, and post back here the log it creates. If your AV queries the script, allow it to run. It's not malicious. It will create a file named Startup Programs, and will notify when the scan is complete. Copy the log from the Startup Programs file back here, along with a new HijackThis scan please.

[Celticrider]

Downloaded Killbox, and ran it, but it is not listing any files to delete. Which files do you want me to browse to in Killbox? Also, Seekmo Toolbar: what do you want me to do with this? Also, Silent Runners won't download. Again, thanks for your help and patience. Celticrider.

[Jintan]

For now as long as you have done the msconfig re-enabling step let's get some needed info and then make changes from that. Follow the guidelines here for Silent Runners, but be sure no protective software you have there is interfering with the download.

[Celticrider]

Thanks again.

Here is the report from Silent Runners:

"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"SSS6_SPM" = ""C:\Program Files\Steganos Security Suite 6\spm.exe" /booting" [file not found]
"SSS" = "C:/Program Files/Steganos Security Suite 4/steganos4.exe /booting" [file not found]
"SDE" = "C:/Program Files/Steganos Security Suite 4/sde.exe /booting" [file not found]
"Eraser" = "C:\Program Files\Eraser\eraser.exe -hide" ["-"]
"ibmmessages" = "C:\Program Files\IBM\Messages By IBM\ibmmessages.exe" ["IBM"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"S3TRAY2" = "S3Tray2.exe" ["S3 Graphics, Inc."]
"TrackPointSrv" = "tp4serv.exe" ["IBM Corporation"]
"TPKMAPHELPER" = "C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper" ["IBM Corp."]
"TPHOTKEY" = "C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" [null data]
"TP4EX" = "tp4ex.exe" ["IBM Corporation"]
"EZEJMNAP" = "C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" ["IBM Corp."]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"IBMPRC" = "C:\IBMTOOLS\UTILS\ibmprc.exe" ["IBM Corp."]
"QCTRAY" = "C:\Program Files\ThinkPad\ConnectUtilities\QCTRAY.EXE" ["IBM Corp."]
"QCWLICON" = "C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE" ["IBM Corp."]
"BMMGAG" = "RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor" [MS]
"BMMLREF" = "C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE" [null data]
"BMMMONWND" = "rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor" [MS]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"Isamtray" = ""C:\Program Files\C4ebreg\isamtray.exe"" ["IBM Global Services"]
"C4EBReg" = ""C:\Program Files\C4ebreg\c4ebreg.exe" /q" ["IBM Global Services"]
"ISSI EZUpdate Service" = ""c:\sdwork\issimsvc.exe"" ["IBM Global Services"]
"ZoneAlarm Client" = ""C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"" ["Zone Labs, LLC"]
"UC_Start" = "C:\Program Files\IBM\Updater\\ucstartup.exe" [null data]
"UC_SMB" = "(empty string)" [file not found]
"TrueImageMonitor.exe" = "C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe" ["Acronis"]
"stgclean" = "c:\sdwork\w32main2.exe /cleanup" ["IBM Global Services"]
"SeekmoToolbar" = "C:\Program Files\SeekmoToolbar\Bin\4.8.4.0\${HOOKOE_FILE}" [file not found]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Inc."]
"Net-It Launcher" = "C:\WINDOWS\system32\NILaunch.exe" [null data]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Inc."]
"ibmmessages" = "C:\Program Files\IBM\Messages By IBM\\ibmmessages.exe" ["IBM"]
"HP Software Update" = "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" ["Hewlett-Packard Co."]
"dvd43" = "c:\program files\dvd43\dvd43_tray.exe" [file not found]
"AcronisTimounterMonitor" = "C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe" ["Acronis"]
"Acronis Scheduler2 Service" = ""C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"" ["Acronis"]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\IBM RecordNow!\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{506F4668-F13E-4AA1-BB04-B43203AB3CC0}" = "{506F4668-F13E-4AA1-BB04-B43203AB3CC0}"
-> {HKLM...CLSID} = "ImageExtractorShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{D66DC78C-4F61-447F-942B-3FB6980118CF}" = "{D66DC78C-4F61-447F-942B-3FB6980118CF}"
-> {HKLM...CLSID} = "CInfoTipShellExt Class"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Visio11\VISSHE.DLL" [null data]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{E0D79307-84BE-11CE-9641-444553540000}" = "WinZip"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{8BE13461-936F-11D1-A87D-444553540000}" = "Eraser Shell Extension"
-> {HKLM...CLSID} = "Eraser Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\Eraser\erasext.dll" ["-"]
"{C539A15A-3AF9-4c92-B771-50CB78F5C751}" = "Acronis True Image Shell Context Menu Extension"
-> {HKLM...CLSID} = "Acronis True Image Shell Context Menu Extension"
\InProcServer32\(Default) = "C:\Program Files\Acronis\TrueImageHome\tishell.dll" ["Acronis"]
"{C539A15B-3AF9-4c92-B771-50CB78F5C751}" = "Acronis True Image Shell Extension"
-> {HKLM...CLSID} = "Acronis True Image Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Acronis\TrueImageHome\tishell.dll" ["Acronis"]
"{D9872D13-7651-4471-9EEE-F0A00218BEBB}" = "Multiscan"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["GRISOFT s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\
"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
<<!>> QConGina\DLLName = "QConGina.dll" ["IBM Corp."]
<<!>> tphotkey\DLLName = "tphklock.dll" [null data]

HKLM\Software\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
Erasext\(Default) = "{8BE13461-936F-11D1-A87D-444553540000}"
-> {HKLM...CLSID} = "Eraser Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\Eraser\erasext.dll" ["-"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
ZLAVShExt\(Default) = "{D9872D13-7651-4471-9EEE-F0A00218BEBB}"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["GRISOFT s.r.o."]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
Erasext\(Default) = "{8BE13461-936F-11D1-A87D-444553540000}"
-> {HKLM...CLSID} = "Eraser Shell Extension"
\InProcServer32\(Default) = "C:\PROGRA~1\Eraser\erasext.dll" ["-"]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000}"
-> {HKLM...CLSID} = "WinZip"
\InProcServer32\(Default) = "C:\PROGRA~1\WINZIP\WZSHLSTB.DLL" ["WinZip Computing, Inc."]
ZLAVShExt\(Default) = "{D9872D13-7651-4471-9EEE-F0A00218BEBB}"
-> {HKLM...CLSID} = "ZLAVShExt Class"
\InProcServer32\(Default) = "C:\Program Files\Zone Labs\ZoneAlarm\zlavscan.dll" ["Zone Labs, LLC"]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\Web\Wallpaper\Bliss.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\Web\Wallpaper\Bliss.bmp"


Startup items in "Alan" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"Digital Line Detect" -> shortcut to: "C:\Program Files\Digital Line Detect\DLG.exe" ["BVRP Software"]
"Lotus QuickStart" -> shortcut to: "C:\lotus\wordpro\ltsstart.exe" [file not found]
"WinZip Quick Pick" -> shortcut to: "C:\Program Files\WinZip\WZQKPICK.EXE" ["WinZip Computing, Inc."]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Program Files\Apple Software Update\SoftwareUpdate.exe -Task" ["Apple Computer, Inc."]
"HPpromotions journeysoftware" -> launches: "C:\Program Files\hp\digital imaging\bin\hp promotions\journeysoftware\HPpromo.exe /N "journeysoftware" -r" ["hp"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 19
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC}"
-> {HKLM...CLSID} = "Java Plug-in 1.6.0_01"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{E2E2DD38-D088-4134-82B7-F2BA38496583}\
"MenuText" = "@xpsp3res.dll,-20001"
"Exec" = "%windir%\Network Diagnostic\xpnetdiag.exe" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Acronis Scheduler2 Service, AcrSch2Svc, ""C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe"" ["Acronis"]
AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["GRISOFT s.r.o."]
AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
ELSA Administration Service, LcSvrAdm, "C:\ElsaWin\bin\LcSvrAdm.exe" ["Volkswagen AG"]
ELSA Auftragsverwaltungs Service, LcSvrAuf, "C:\ElsaWin\bin\LcSvrAuf.exe" ["Volkswagen AG"]
ELSA DBA Server, LcSvrDba, "C:\ElsaWin\bin\LcSvrDba.exe" ["Volkswagen AG"]
ELSA Historie Server, LcSvrHis, "C:\ElsaWin\bin\LcSvrHis.exe" ["Volkswagen AG"]
ELSA PASS Server, LcSvrPAS, "C:\ElsaWin\bin\LcSvrPas.exe" ["Volkswagen AG"]
EvtEng, EvtEng, "C:\Program Files\Intel\Wireless\Bin\EvtEng.exe" ["Intel Corporation"]
IBM KCU Service, TpKmpSVC, "C:\WINDOWS\system32\TpKmpSVC.exe" [null data]
IBM PM Service, IBMPMSVC, "C:\WINDOWS\System32\ibmpmsvc.exe" [null data]
IBM Rapid Restore Ultra Service, IBM Rapid Restore Ultra Service, ""C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe"" [empty string]
IBM Standard Asset Manager Service, ISAMSvc, "C:\Program Files\C4ebreg\c4ebreg.exe" ["IBM Global Services"]
iPod Service, iPod Service, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Inc."]
ISSI EZUpdate, ISSIMon, "c:\sdwork\issimsvc.exe" ["IBM Global Services"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
Pml Driver HPZ12, Pml Driver HPZ12, "C:\WINDOWS\system32\HPZipm12.exe" ["HP"]
QCONSVC, QCONSVC, "System32\QCONSVC.EXE" ["IBM Corp."]
RegSrvc, RegSrvc, "C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe" ["Intel Corporation"]
Spectrum24 Event Monitor, S24EventMonitor, "C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe" ["Intel Corporation "]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Canon BJ Language Monitor S400\Driver = "CNMLM2P.DLL" ["CANON INC."]
DYMO LabelWriter Monitor\Driver = "LW400MON.DLL" ["DYMO Corp."]
HP Standard TCP/IP Port\Driver = "HpTcpMon.dll" ["Hewlett Packard"]
Language Monitor\Driver = "hpz3l3xu.dll" ["Hewlett-Packard Company"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
PrimoMon\Driver = "Primomonnt.dll" [null data]


----------
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 35 seconds, including 13 seconds for message boxes)

Some of the software in this PC has been un-installed, for example Lotus Notes. Also, Steganos Security Suite

Best wishes,
Celticrider.

[Jintan]

Good, yuo got that working. Looks like most of what showed is actually orphaned registry entries than active infection. Let's clean more up and then check again.

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SeekmoToolbar"=-

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"SSS6_Suite"=-
"SSS6_SAFE"=-
"SSS6_SPM"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SSS6_SPM"=-
"SSS"=-
"SDE"=-

Open Notepad and copy and paste the above text (inside the box) into the text file. Now go to File > Save As and call it fixem.reg. Where it says "Files of Type", select All Files and click on Save. Exit Notepad, double-click on the file and ok the prompt asking if you wish to merge the file with your registry.



Then Make sure you can View Hidden Files. Also uncheck "Hide Extensions for Known File Types"

Do a search ( Start - Search/Find - Files or Folders) for the following hilighted folders (shown in Bold), and if found, delete them. Killbox wasn't locating the folders, but the infection appears disabled so you can delete these manually.

C:\DOCUMENTS AND SETTINGS\Alan\APPLICATION DATA\SeekmoToolbar
C:\Program Files\SeekmoToolbar


Now run ATF Cleaner again, then reboot, and Go here for an online AV scan (requires IE to run). If your AV alerts you while the scan installs ignore this - Panda's Active Scan method is often mistaken for infection activity.

Scan "Local Disks" and when finished save the scan log and then post the log here. To save the log first select the See Report button, then select the Save report button, and post that log back here.

[Celticrider]

Again, your help v much appreciated. Here is the report from ActiveScan: Incident Status Location Adware:Adware/SecurityError Not disinfected C:\Download\setup(2).exe[²ÜÇ\abc.dll] Adware:Adware/SecurityError Not disinfected C:\Download\setup(3).exe[²ÜÇ\abc.dll] Virus:Generic Malware Disinfected C:\Program Files\Mozilla Firefox\plugins\npclntax.dll Virus:Generic Malware Disinfected C:\Program Files\Mozilla Thunderbird\plugins\npclntax.dll Potentially unwanted tool:Application/Processor Not disinfected C:\Security\SmitfraudFix\Process.exe Virus:Trj/Shutdown.Z Disinfected C:\Security\SmitfraudFix\restart.exe Here's hoping we get it this time. Best wishes, Celticrider.

[Jintan]

More items tied in with SeekMo there, and some of the tools we used. You can go ahead and delete those. You would know the new tool locations best, so from the log info I can suggest you be sure to remove:

Files:
C:\WINDOWS\nircmd.exe
ComboFix.exe

Folders:
C:\Security\SmitfraudFix


As for things like Killbox and ATF Cleaner these often are handy tools to keep when needed. And delete the other files as well. If you have trouble deleting these manually you can use KillBox again for that. Make sure all Mozilla software is closed when attempting the deletions.

C:\Download\setup(2).exe
C:\Program Files\Mozilla Firefox\plugins\npclntax.dll
C:\Program Files\Mozilla Thunderbird\plugins\npclntax.dll


Run ATF Cleaner after, and if you would like you can do a new Panda scan to make sure those were removed successfully. And post back on how your system is running at this time.

[Celticrider]

Couldn't locate the two dll files you asked me to delete. Ran another Panda scan, here is the report: Incident Status Location Adware:Adware/SecurityError Not disinfected C:\Download\setup(3).exe[²ÜÇ\abc.dll] Best wishes, Celticrider.