Spyware / Malware / Virus Removal

Fake System Alert

12 min read

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Sianaba Topic Starter

Post #1June 13, 2007, 1:19 AM UTC

i have an icon that is on the bottom corner….its a shield that flashes from a blue question mark to a white cross with red behind it….it says that there is a number of active spyware applications on my computer and when i click on it it goes to www.spycrush.com
ive run my anti-virus, vudofix, AVG anti spyware, disk cleanup, ad aware….how do i get rid of this??

Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9:17:17 AM, on 6/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\sstray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Protection Bar - {DF4E7A0C-E233-4906-B4C1-A404356541FF} - C:\Program Files\Video ActiveX Access\iesbpl.dll (file missing)
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [WinPatrol] C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [SpySpotter System Defender] C:\Program Files\SpySpotter3\Defender.exe -startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Gary R

Post #2June 13, 2007, 7:18 AM UTC

Looking over your log, back asap.

Gary R

Post #3June 13, 2007, 7:38 AM UTC

Hi Sianaba,

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

Perform all actions in the order given.
If you don't know, stop and ask! Don't keep going on.
Please reply to this thread. Do not start a new topic.
Stick with it till you're given the all clear.
Remember, absence of symptoms does not mean the infection is all gone.

If you can do these things, everything should go smoothly.

Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)

Please go to Control Panel > Add/Remove Programs and Uninstall the following program (if found).

SpySpotter (or anything similarly named).

THEN

Please download ATF Cleaner by Atribune and save it to your Desktop. (Do not run it yet)

Please download SmitfraudFix (by S!Ri) and extract it to your Desktop. (Do not run it yet)

Please download AVG Anti-Spyware.

Install AVG Anti-Spyware.
Launch AVG by double-clicking on the icon.
The program will now open to the main screen.
You will need to update AVG to the latest definition files.
At the top of the main screen click Update.
Then in the Manual Update section, click on Start Update.

[*]The update will start and a progress bar will show the updates being installed.

[*]When updates are completed, close AVG.

If you are having problems with the updater, you can use this link to manually update AVG.
AVG manual updates

Do not run a scan with AVG Anti-Spyware yet.

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please boot your computer into Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account (as long as it is an account with Administrator privileges).

Once in Safe Mode

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2, then press Enter.
You will be prompted with: Registry cleaning - Do you want to clean the registry?
Type Y, then press Enter, to remove the Desktop background and clean infected registry keys.
The tool will now check if wininet.dll is infected.
You may be prompted to replace the infected file.
If prompted, type Y, then press Enter.
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process.
Please copy/paste the content of that report into your next reply. The report can also be found at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

Clean out your Temp files.

1st Ensure your Internet Browser is closed.
Double click ATF-Cleaner.exe to run the program.
Check the following boxes:
- Windows Temp
- Current User Temp
- All Users Temp
- Temporary Internet Files
- Prefetch
- Recycle Bin
- Java Cache
The rest are optional - if you want to remove the lot, check Select All.
Now click Empty Selected.
When you get the Done Cleaning message, click OK.

Run a scan with AVG.

Click on Scanner
- Click on the Settings tab, and set the following settings.
  - How to act
  - Click on Recommended actions, and set to Quarantine.
- How to scan
  - Check all options.
- Possibly unwanted software.
  - Check all options.
- Reports
  - Check Automatically generate report after every scan.
  - Uncheck Only if threats were found.
- What to scan
  - Check Scan every file.
Click on the Scan tab.
- Click on Complete System Scan and the scan will begin.
- When the scan has finished
- Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
- At the bottom of the window click on the Apply all Actions button.

Note: Don't save the report before you hit the Apply action button.

Close AVG Anti-Spyware.

AVG will save a report in the following location C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports

Open the SmitfraudFix folder again

Double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3, then press Enter.

(Note: If you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.)

Please post the following logs.

c:\rapport.txt
AVG log
A new HijackThis log

You may need several replies to post the requested logs, else they might get cut off.

Sianaba

Post #4June 13, 2007, 11:31 AM UTC

Thank you for your help Gary.
I followed your instructions….after the clean in SmitfraudFix….i restarted into normal mode…the icon that concerned me was no longer there….
The last instruction with SmitfraudFix…i typed 3 and pressed enter…then it asked me if i wanted to restore Trusted Zone i chose no as this part was not in your instructions…..so let me know if i should redo this.

c:\rapport.txt can be found here:

http://rapidshare.com/files/36921617/rapport.txt

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————
+ Created at: 7:08:54 PM 6/13/2007

+ Scan result:

C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000465.dll -> Adware.Agent : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000485.exe -> Downloader.Zlob.awv : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000466.exe -> Downloader.Zlob.bgs : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000488.exe -> Downloader.Zlob.bni : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000460.exe -> Downloader.Zlob.btj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000482.exe -> Downloader.Zlob.btj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000458.exe -> Downloader.Zlob.btq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000483.exe -> Downloader.Zlob.btq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000486.exe -> Downloader.Zlob.btq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000487.exe -> Downloader.Zlob.btq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000484.dll -> Downloader.Zlob.yt : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP16\A0000592.dll -> Hijacker.Agent.jw : Cleaned with backup (quarantined).

::Report end

Logfile of HijackThis v1.99.1
Scan saved at 7:28:13 PM, on 6/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\sstray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [WinPatrol] C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [SpySpotter System Defender] C:\Program Files\SpySpotter3\Defender.exe -startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Gary R

Post #5June 13, 2007, 1:33 PM UTC last edited June 13, 2007, 1:42 PM UTC

Hi Sianaba,

Looking better but still some things to do.

Run option #3 in Smitfraudfix and when prompted allow it to restore your Trusted Zone.

Run a scan with HJT and when finished check the following items (if found).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://search.bearshare.com/sidebar.html?src=ssb
O4 - HKCU\..\Run: [SpySpotter System Defender] C:\Program Files\SpySpotter3\Defender.exe -startup

Now close all open windows and click Fix Checked to remove them.

Make sure that you can see hidden files and folders.

Click Start.
Click My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Click Yes to confirm.
Uncheck the Hide file extensions for known file types.
Uncheck Hide protected operating system files a pop up will appear, answer Yes
Click OK.

Now delete this folder (in bold)

C:\Program Files\SpySpotter3

any problems let me know.

Please do an online scan with Kaspersky Online Scanner

Note: You must be using Internet Explorer as your browser as it will be necessary to install an Active X component to your computer.

Important If you have previously used Kaspersky Online Scanner (before 8th Aug 2006), you will have to uninstall the old version using Add/Remove Programs in Control Panel before you can use the new version.

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

The program will launch and then start to download the latest definition files.
Once the scanner is installed and the definitions downloaded, click Next.
Now click on Scan Settings.
In the scan settings make sure that the following are selected:
- Scan using the following Anti-Virus database:
  - Extended (If available otherwise Standard)
- Scan Options:
  - Scan Archives
  - Scan Mail Bases
Click OK.
Now under select a target to scan select My Computer.
The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Copy and paste that information in your next post please, along with a new HJT log.

Note: The Kaspersky online scanner is not yet fully compatible with IE7. You may get returned to a window without the Accept/Decline buttons after allowing the ActiveX control. The buttons are there - you just can't see them! Click on the zoom button (bottom, right of the window) and change it from 100% to 75%. You should now see the buttons. Reset to 100% once the license has been accepted.

Sianaba

Post #6June 14, 2007, 3:38 AM UTC

Hello Gary

I could not find the Spy spotter 3 at all.

Kapersky report:

KASPERSKY ONLINE SCANNER REPORT
Thursday, June 14, 2007 11:31:03 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 14/06/2007
Kaspersky Anti-Virus database records: 345985
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
A:\
C:\
D:\
E:\
G:\
Scan Statistics
Total number of scanned objects 49270
Number of viruses found 2
Number of infected objects 7 / 0
Number of suspicious objects 0
Duration of the scan process 00:48:23

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Application Data\Mozilla\Firefox\Profiles\bv33lq19.default\Cache\633285D9d01/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Application Data\Mozilla\Firefox\Profiles\bv33lq19.default\Cache\633285D9d01 ZIP: infected - 1 skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Temp\~DFB97B.tmp Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Kwame Ditsa\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000449.exe/data0007 Infected: Trojan-Downloader.Win32.Zlob.btd skipped
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000449.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000450.exe/data0007 Infected: Trojan-Downloader.Win32.Zlob.btd skipped
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP15\A0000450.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{A48E8F43-C1C9-4AA7-BD49-C83DE8D484FE}\RP17\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{8A4CF081-F2C4-4E1B-9C1F-6EE8DE336262}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.

HJT:

Logfile of HijackThis v1.99.1
Scan saved at 11:36:33 AM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\sstray.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.5672\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [WinPatrol] C:\Documents and Settings\Kwame Ditsa\Desktop\Tools 4 removing spyware\winpatrol2007\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BlueSoleil.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d…can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Gary R

Post #7June 14, 2007, 7:35 AM UTC

Hi Sianaba,

Seems Smitfraudfix took out the folder.

Your last HJT log showed it might be present, so I was just being careful. Seems it was just the Registry entry that was present and HJT took care of that.

Your Kaspersky scan came back clean, the "viruses" found were the encrypted backup files made by Smitfraudfix which are safe, also your System Restore files are infected, you can't be re-infected by them unless you do a system restore. We'll clean out your system restore points in a minute, so that possibility is removed.

You can delete the Smitfraudfix folder, you won't need it again. Smitfraud is a frequently "updated" infection, and the removal tool is similarly updated, so this version is unlikely to be effective on future infections (which we hope you won't get).

Are you still noticing any problems?, because it appears your system is all clean. If not, it's time to secure your system to prevent against further intrusions.

THESE STEPS ARE VERY IMPORTANT

Lets reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to clean the restore points.

Turn off System Restore.
- On the Desktop, right-click My Computer.
- Click Properties.
- Click the System Restore tab.
- Check Turn off System Restore.
- Click Apply, and then click OK.
Reboot.
Turn ON System Restore.
- On the Desktop, right-click My Computer.
- Click Properties.
- Click the System Restore tab.
- UN-Check *Turn off System Restore*.
- Click Apply, and then click OK.
NOTE: only do this ONCE, NOTon a regular basis

We need to re hide system files.

To do so, please follow the steps below:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Put a check by "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Do not show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

Updating Windows and Internet Explorer

IMPORTANT: You need to update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you're running Microsoft Office, or any portion thereof, go to Microsoft's Office Update site and make sure you have at least all the critical updates installed. (Free at Microsoft Office Update).

Make your Internet Explorer more secure

From within Internet Explorer click on Tools > Options > Security > Internet > Custom Level.
Make sure these options are set as follows:
- Download signed ActiveX controls to Prompt
- Download unsigned ActiveX controls to Disable
- Initialize and script ActiveX controls not marked as safe to Disable
- Installation of desktop items to Prompt
- Launching programs and files in an IFRAME to Prompt
- Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Press the Apply button and then the OK to exit the Internet Properties page.

The following are free programs that are designed to keep your computer clean. A brief description is included with each item, click on name to go to download site.

Adaware SE Personal
Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
Spybot S & D
Spybot is a scanner like Adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and protection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
To see how to set this up as well as more spybot features, see here
SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here
IE Spyad
It puts many bad webpages on your restricted zones LIST. This means that you can still view the "bad" webpages, but the webpages can't do certain things (such as use javascripts and cookies). Use IE Spyad for single account computers, and IE Spyad 2 for multi account computers.
Hosts file:
- Every version of windows has a hosts file as part of them.
- In a very basic sense, they are used to locate webpages.
- We can customize a hosts file so that it blocks certain webpages.
- However, it can slow down certain computers.
- This is why using a hosts file is optional!!
- Make sure you read the instructions on how to install the hosts file, here.
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
- Click the start button (at the lower left hand corner of your screen)
- Click run
- In the dialog box, type services.msc
- hit enter, then locate dns client
- Highlight it, then double-click it.
- On the dropdown box, change the setting from automatic to manual.
- Click ok

Use an Anti Virus Software - It's very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future. See this link for a LISTing of some, on line & their stand-alone anti virus programs:
Computer Safety On line - LIST of free Anti virus programs
Use a Firewall - I cannot stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
See here to choose one.
Site Advisor This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site.

Just a final reminder for you.

UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Run Spybot and Adaware regularly. (Once a week minimum)
It is important that you visit http://www.windowsupdate.com regularly. This will ensure you always have the latest security updates installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.
[external image: Posted Image]
Please take the time to go and complain - that forum has a topic for your infection which is Smitfraud…….. (if not, post in the Is your infection not listed here? topic). Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agencies that something will get done.

Once again, please post and tell me how things are going with your system… problems etc.

Gary R

The above is a general post I give when someone's computer is clean. Obviously you have already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

Keep secure.

Gary R

Gary R

Post #8June 18, 2007, 8:44 PM UTC

This topic is now closed.

If you are the originator of this topic, and you need it re-opened please pm a moderator, including a link to this topic.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Tom Coyote Donations

Gary R

Gary R

Post #9June 18, 2007, 8:44 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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