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"Your computer is infected" popup in system tray

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I have a flashing icon in my system tray that occasionally pops up a red window saying "Your computer is infected". In addition, when I open IE I get redirected to http://www.syssecuritysite.com/

I downloaded and ran Spybot Search&Destroy, but it didn't help.

Now I've downloaded HiJack This, this is the log generated:

Logfile of HijackThis v1.99.1
Scan saved at 20:42:53, on 24.06.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\NORMAN\bin\ZANDA.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\bin\NJEEVES.EXE
C:\NORMAN\Nvc\bin\nvcoas.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\NORMAN\bin\ZLH.EXE
C:\NORMAN\Nvc\bin\cclaw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HiJack This\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Nothing - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Expekt.com Poker - {3852AC86-965F-4abe-A75F-3DCB7E81A4B2} - C:\Program Files\expektMPP\MPPoker.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1122571220525
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://62.16.134.74/tsweb/msrdp.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\NORMAN\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

Any help would be greatly appreciated.
Hi val
Welcome to the TomCoyote Forums
My name is mschroe919 and I am going to read your log.
I would like to help you So if you would….
Please post back a new log if you still need help. Would like a latest log to review. Or if don't need help let me know too. Also let us know how your Pc is doing at this time.
Thanks mschroe919
My Computer seems to be doing OK, except for that annoying "Your computer is infected" popup. I'd still like to get rid of it, of course.

Here is a new log:

Logfile of HijackThis v1.99.1
Scan saved at 12:42:42, on 25.06.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\NORMAN\bin\ZANDA.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\bin\NJEEVES.EXE
C:\NORMAN\Nvc\bin\nvcoas.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\NORMAN\bin\ZLH.EXE
C:\NORMAN\Nvc\bin\cclaw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\Program Files\HiJack This\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\HPZinw12.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Nothing - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Expekt.com Poker - {3852AC86-965F-4abe-A75F-3DCB7E81A4B2} - C:\Program Files\expektMPP\MPPoker.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1122571220525
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://62.16.134.74/tsweb/msrdp.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\NORMAN\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe


Thanks again!
val
Hi val

welcome back to the TC Forums.

I have read your log. Let me suggest you copy and paste these instructions into word pad, and print it out so you can follow the steps in order.
Please read through this post since I am asking you to download specific software to assist you.
==================================================================
FIRST:

Download SmitfraudFix (by S!Ri) to your Desktop.
http://siri.urz.free.fr/Fix/SmitfraudFix.zip
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

NEXT:

Open the SmitfraudFix folder and double-click smitfraudfix.cmd

[external image: Posted Image]

Select option #1 - Search by typing 1 and press Enter

[external image: Posted Image]

This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

NEXT:

Please post:

The c:\rapport.txt report

There will be more to do when I see the SmitFraud report

Good luck
mschroe919
Hi mschroe919 Here is the log C:\rapport.txt: SmitFraudFix v2.65 Scan done at 14:21:26,23, 25.06.2006 Run from C:\Documents and Settings\Ottar Viken Valv†g\Desktop\SmitfraudFix\SmitfraudFix OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT Fix ran in normal mode »»»»»»»»»»»»»»»»»»»»»»»» C:\ »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web »»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32 C:\WINDOWS\system32\atmclk.exe FOUND ! C:\WINDOWS\system32\dcomcfg.exe FOUND ! C:\WINDOWS\system32\guxxa.dll FOUND ! C:\WINDOWS\system32\hp???.tmp FOUND ! C:\WINDOWS\system32\hp????.tmp FOUND ! C:\WINDOWS\system32\ld????.tmp FOUND ! C:\WINDOWS\system32\ot.ico FOUND ! C:\WINDOWS\system32\regperf.exe FOUND ! C:\WINDOWS\system32\simpole.tlb FOUND ! C:\WINDOWS\system32\stdole3.tlb FOUND ! C:\WINDOWS\system32\1024\ FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Ottar Viken Valv†g\Application Data »»»»»»»»»»»»»»»»»»»»»»»» Start Menu »»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\OTTARV~1\FAVORI~1 C:\DOCUME~1\OTTARV~1\FAVORI~1\Antivirus Test Online.url FOUND ! »»»»»»»»»»»»»»»»»»»»»»»» Desktop »»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files »»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys »»»»»»»»»»»»»»»»»»»»»»»» Desktop Components [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0] "Source"="About:Home" "SubscribedURL"="About:Home" "FriendlyName"="My Current Home Page" »»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler !!!Attention, following keys are not inevitably infected!!! SrchSTS.exe by S!Ri Search SharedTaskScheduler's .dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler] "{af3fd9a8-1287-4159-9212-9a5b4494af70}"="ecosystems" [HKEY_CLASSES_ROOT\CLSID\{af3fd9a8-1287-4159-9212-9a5b4494af70}\InProcServer32] @="C:\WINDOWS\system32\guxxa.dll" [HKEY_CURRENT_USER\Software\Classes\CLSID\{af3fd9a8-1287-4159-9212-9a5b4494af70}\InProcServer32] @="C:\WINDOWS\system32\guxxa.dll" »»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection »»»»»»»»»»»»»»»»»»»»»»»» End
Hi val
welcome back to the TC Forums.

Some more work to do here:

Please be patient we are on the way to a clean PC.


Clean

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
______________________________________________________________

NEXT:

First download ewido anti-spyware from HERE:
http://www.ewido.net/en/
and save that file to your
desktop.
This is a 30 day trial of the program

1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop
and double-click it to launch the set up program.
2. Once the setup is complete you will need run ewido and update the definition
files.
3. On the main screen select the icon "Update" then select the "
Update now"[/b link.
* Next select the "Start Update" button, the update will start and a
progress bar will show the updates being installed.
4. Once the update has completed select the "Scanner" icon at the top of
the screen, then select the "Settings" tab.
5. Once in the Settings screen click on "Recommended actions" and then
select "Quarantine".
6. Under "Reports"
* Select "Automatically generate report after every scan"
* Un-Select "Only if threats were found"

Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.

NEXT:

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

while in safe mode:

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.


Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
See here:
[external image: Posted Image]

The tool also checks if a relevant file, wininet.dll, is infected.
You may be prompted to replace the infected file (if found).
Replace infected file? Answer Y (yes) and hit Enter to restore a clean file.
Restart the computer to complete the removal process.

The SmitFraudFix report is located at C:\rapport.txt

Now, once again, restart the computer in Safe Mode.

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.

* Click on Scanner
* Click on Settings
o Under How to scan all boxes should be checked
o Under Unwanted Software all boxes should be checked
o Under What to scan select Scan every file
o Click on Ok
* Click on Complete System Scan to start the scan process.
* Let the program scan the machine.

If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.

* Click Save Report button
* Save the report to your Desktop

Close Ewido and Reboot

NEXT:
Run another HijackThislog. and post it with the report from option 2 of the SmitfraudFixC:\rapport.txt
and the Ewido log

Good luck we are almost done more to do after the next logs are read.
mschroe919
C:\Rapport.txt:

SmitFraudFix v2.65

Scan done at 16:09:09,01, 25.06.2006
Run from C:\Documents and Settings\Ottar Viken Valv†g\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{af3fd9a8-1287-4159-9212-9a5b4494af70}"="ecosystems"

[HKEY_CLASSES_ROOT\CLSID\{af3fd9a8-1287-4159-9212-9a5b4494af70}\InProcServer32]
@="C:\WINDOWS\system32\guxxa.dll"

[HKEY_CURRENT_USER\Software\Classes\CLSID\{af3fd9a8-1287-4159-9212-9a5b4494af70}\InProcServer32]
@="C:\WINDOWS\system32\guxxa.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\guxxa.dll -> Hoax.Win32.Renos.gen.b
C:\WINDOWS\system32\guxxa.dll -> Deleted


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\atmclk.exe Deleted
C:\WINDOWS\system32\dcomcfg.exe Deleted
C:\WINDOWS\system32\hp???.tmp Deleted
C:\WINDOWS\system32\ld????.tmp Deleted
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\regperf.exe Deleted
C:\WINDOWS\system32\simpole.tlb Deleted
C:\WINDOWS\system32\stdole3.tlb Deleted
C:\WINDOWS\system32\1024\ Deleted
C:\DOCUME~1\OTTARV~1\FAVORI~1\Antivirus Test Online.url Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End


Ewido scan:

———————————————————
ewido anti-spyware - Scan Report
———————————————————

+ Created at: 18:15:14 25.06.2006

+ Scan result:



C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@247realmedia[1].txt -> TrackingCookie.247realmedia : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@hertz.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@microsofteup.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@ostg.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@getmusicfree.aavalue[2].txt -> TrackingCookie.Aavalue : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@prizeamerica.aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@adtech[1].txt -> TrackingCookie.Adtech : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@atdmt[1].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@bluestreak[2].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@ad1.clickhype[1].txt -> TrackingCookie.Clickhype : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@cz5.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@cz6.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@vip.clickzs[1].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@vip2.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@com[2].txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@estat[1].txt -> TrackingCookie.Estat : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@as-eu.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@as-us.falkag[2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@as1.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@hotlog[1].txt -> TrackingCookie.Hotlog : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@ivwbox[1].txt -> TrackingCookie.Ivwbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@server.iad.liveperson[2].txt -> TrackingCookie.Liveperson : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@vad.mainentrypoint[1].txt -> TrackingCookie.Mainentrypoint : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@image.masterstats[1].txt -> TrackingCookie.Masterstats : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@stat.onestat[2].txt -> TrackingCookie.Onestat : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@paycounter[2].txt -> TrackingCookie.Paycounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@ads.pointroll[1].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@web4.realtracker[2].txt -> TrackingCookie.Realtracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@bs.serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@cs.sexcounter[2].txt -> TrackingCookie.Sexcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@spylog[2].txt -> TrackingCookie.Spylog : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\Olaug Østhus\Cookies\olaug østhus@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@tradedoubler[1].txt -> TrackingCookie.Tradedoubler : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@trafficmp[1].txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@trafic[1].txt -> TrackingCookie.Trafic : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@valuead[2].txt -> TrackingCookie.Valuead : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@valueclick[1].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@weborama[1].txt -> TrackingCookie.Weborama : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@count.xhit[2].txt -> TrackingCookie.Xhit : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Ottar Viken Valvåg\Cookies\ottar viken valvåg@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).


::Report end

HJT scan:

Logfile of HijackThis v1.99.1
Scan saved at 18:35:09, on 25.06.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\NORMAN\bin\ZANDA.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\bin\NJEEVES.EXE
C:\NORMAN\Nvc\bin\nvcoas.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\NORMAN\bin\ZLH.EXE
C:\NORMAN\Nvc\bin\cclaw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HiJack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\bin\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: RaConfig2500.lnk = C:\Program Files\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Expekt.com Poker - {3852AC86-965F-4abe-A75F-3DCB7E81A4B2} - C:\Program Files\expektMPP\MPPoker.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1122571220525
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://62.16.134.74/tsweb/msrdp.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - c:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\NORMAN\bin\ZANDA.EXE
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\bin\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe


At first glance the problem seems to be gone now :-)
Hi val

Happy to welcome you back to the TomCoyote Forums.
Your log appears to be clean.

You are doing a great job.
Just a little more work here.

=====================================================

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
==================================

NEXT:
Your Java needs to be updated.

Update the Java at:
http://www.java.com/en/download/manual.jsp
Be sure you uninstall all old versions first!
===========================================
You can reboot and here are a few steps to keep PC clean and running great:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Note you may have some of theses programs allready, if so just a reminder to keep updated.

FIRST:
You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
===================================================================
NEXT:
Make your Internet Explorer more secure - This can be done by following these simple instructions:

1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.

1. Change the Download signed ActiveX controls to Prompt
2. Change theDownload unsigned ActiveX controls to Disable
3. Change the Initialise and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.
====================================================================

Use an Anti Virus Software
It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See these links for a listing of some on line & their stand-alone anti virus programs:
If you don't have one here are some of the better AV products.

Symantec/Norton Antivirus: http://www.symantec.com/nav/nav_9xnt/
Kapersky AV: http://www.kaspersky.com/buyonline.html?info=25
Nod32 : http://www.nod32.com/home/home.htm
Panda AV: http://www.pandasoftware.com/
McAfee Virusscan: http://us.mcafee.com/root/package.asp?pkgid=100
AVG Anti-Virus (Free version available) http://www.grisoft.com/

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
============================================================
NEXT:

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
If you don't have one see link below for a free firewall:

ZoneAlarm:
http://www.zonelabs.com/store/content/cata….jsp?lid=nav_za

Sunbelt Kerio:
http://www.sunbelt-software.com/Kerio.cfm

OutPost:
http://www.agnitum.com/products/outpostfree/download.php
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Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software

Get the download and tutorial for Spybot S&D here:
http://www.bleepingcomputer.com/tutorials/tutorial43.html
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Install Ad-Aware
Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. The download and tutorial on installing & using Ad-aware can be found here:
http://www.bleepingcomputer.com/tutorials/tutorial48.html

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Install SpywareBlaster
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:

http://www.javacoolsoftware.com/spywareblaster.html
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Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

Let us know haow you do and how the Pc is acting now.

Good luck Mschroe919
Well, I've restarted a few times and the problem seems to be gone for good. I've also followed your advice in your last post and hopefully protected myself better against this sort of thing in the future. Thank you very much. val
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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