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Spyware / Malware / Virus Removal

Annoying Dialer...

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello, i'll be very thankful for any little aid you can provide here.

First of all. I'm using Panda Antivirus, mainly because of its great firewall system. I also have Spybot S&D, and Lavasoft AdAware SE, both up to date.
I believe sometime in the past month, after a while since the last Windows Updating, my pc got hijacked, or similar. I think it was because i turned the firewall off… Anyway, at the time, Spybot S&D found some dangerous file, and got rid of it.
Ever since then (and i ran Windows Update), the firewall has been often using from 5 to 20% of CPU resources.
Yesterday, i disabled the firewall (don't ask why), and in matter of seconds i had this dialer program window popping out of nowhere. Luckily, i have no dialup modem. Well, something must have installed it. It also placed a shorcut in my Start menu. Take a look, i guess you already know of this:
[external image: Posted Image]
Here's the dialer window that pops up:
[external image: Posted Image]

Here are the (fun?) facts:
I ran a Spybot S&D search, with no results (except this or that cookie). AdAware also found nothing (full system scan). I tried Kaspersky online scan, and it found zero malware. I can't try AVG since i had installed the trial version about 1,5 months ago, and the demo expired (wouldn't let me update since then). Please tell me if i must try anyway (i have uninstalled it).

Well, i scanned and saved a HJT log, while having the firewall off, (i guess that's what you'd like to know).
I'm not too concerced about the dialer itself. What concerns me is which evil piece of walware/system weakness placed it in the first place. I hope you can help.
Thanks a lot.
Auto.

Logfile of HijackThis v1.99.1
Scan saved at 03:30:27 p.m., on 04/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\iexplore.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\WINNT\system32\regsvc.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\WINNT\system32\internat.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\HJT\HijackThis.exe
c:\1j3n9q3s.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1168159068677
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Microsoft Internet Explorer - Unknown owner - C:\WINNT\iexplore.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Messenger - Unknown owner - C:\WINNT\msnmsgr.exe (file missing)
O23 - Service: Windows NT-Session Manager - Unknown owner - C:\WINNT\smss.exe (file missing)
Hello and welcome to TC. You have a trojan that allows others to access the computer Installs itself in the Registry. Please post a new HijackThis log.
Hello LDTate, thanks for welcome & showing up. :)

Here's my HJT log, i hope you find something useful from it:

Logfile of HijackThis v1.99.1
Scan saved at 10:39:49 p.m., on 12/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\iexplore.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\WINNT\system32\regsvc.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\WINNT\system32\RunDLL32.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\WINNT\system32\internat.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1168159068677
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Microsoft Internet Explorer - Unknown owner - C:\WINNT\iexplore.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows Messenger - Unknown owner - C:\WINNT\msnmsgr.exe (file missing)
O23 - Service: Windows NT-Session Manager - Unknown owner - C:\WINNT\smss.exe (file missing)
Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
Allright :) It's done.
At the second restart, i did not go into Safe Mode, since you didn't say so. I hope that was the right thing to do. (Perhaps have it in mind to avoid future confusions.. there's plenty of dumb people like me :) )
When the program finished, it told me to run Catchme.exe, so i did. It found nothing else. Sorry for that, you didn't tell me to do so.

Here's the content form report.txt (i have the spanish Win2k version, hence some lines are shown in spanish):

SDFix: Version 1.87

Run by [removed]
Microsoft Windows 2000 [Versi¢n 5.00.2195]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
Microsoft Internet Explorer
Windows Messenger

ImagePath:
"C:\WINNT\iexplore.exe"
"C:\WINNT\msnmsgr.exe"

Microsoft Internet Explorer - Deleted
Windows Messenger - Deleted


C:\WINNT\system32\Microsoft\backup.ftp Found…
C:\WINNT\system32\Microsoft\backup.tftp Found…

Checking files:

Genuine:
C:\WINNT\system32\Microsoft\backup.ftp
C:\WINNT\system32\Microsoft\backup.tftp

Dummy:
C:\WINNT\system32\ftp.exe
C:\WINNT\system32\tftp.exe
C:\WINNT\system32\dllcache\ftp.exe
C:\WINNT\system32\dllcache\tftp.exe

Files copied to SDFix\Backups

Restoring files if backups are found

Final Check:

Genuine:
C:\WINNT\system32\Microsoft\backup.ftp
C:\WINNT\system32\Microsoft\backup.tftp
C:\WINNT\system32\ftp.exe
C:\WINNT\system32\tftp.exe
C:\WINNT\system32\dllcache\ftp.exe
C:\WINNT\system32\dllcache\tftp.exe

Dummy:



Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting…


Normal Mode:
Checking Files:

Below files will be copied to Backups folder then removed:

C:\WINNT\iexplore.exe - Deleted
C:\WINNT\system32\Microsoft\backup.ftp - Deleted
C:\WINNT\system32\Microsoft\backup.tftp - Deleted



Removing Temp Files…

ADS Check:

Checking if ADS is attached to system32 Folder
C:\WINNT\system32
No streams found.

Checking if ADS is attached to svchost.exe
C:\WINNT\system32\svchost.exe
No streams found.

Checking if ADS is attached to ntoskrnl.exe
C:\WINNT\system32\ntoskrnl.exe
No streams found.



Final Check:

Remaining Services:
——————



Remaining Files:
—————

Backups Folder: - C:\SDFix\backups\backups.zip

Listing Files with Hidden Attributes:

C:\WINNT\system32\drivers\NetMotCM.sys

Listing User Accounts:

Cuentas de usuario de \\EQ-UIPO


Invitado Pa Tom
Se ha completado el comando correctamente.



Finished
Here you go. :scratch:

Logfile of HijackThis v1.99.1
Scan saved at 10:19:27 a.m., on 13/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\WINNT\system32\regsvc.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\WINNT\system32\RunDLL32.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\WINNT\system32\internat.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1168159068677
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Windows NT-Session Manager - Unknown owner - C:\WINNT\smss.exe (file missing)
Click Start > Run > and type in:

services.msc

Click OK.

In the services window find Windows NT-Session Manager
Right click and choose "Properties". On the "General" tab under "Service
Status" click the "Stop" button to stop the service. Beside "Startup Type"
in the dropdown menu select "Disabled". Click Apply then OK. Exit the
Services utility.



Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O23 - Service: Windows NT-Session Manager - Unknown owner - C:\WINNT\smss.exe (file missing)


Close ALL windows and browsers except HijackThis and click "Fix checked"


Delete this file:
C:\WINNT\smss.exe <–ONLY from this location


Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Oh no…

i went to the services utility like you said, found the item you mentioned, opened its properties and realized the Stop button was greyed out. The only one i am able to press is Start (which i didn't do). Anyway, i disabled the service as you said.
But when i scanned with HJT, i found none
O23 - Service: Windows NT-Session Manager - Unknown owner - C:\WINNT\smss.exe (file missing)
of that… So i did not delete the file just in case. Please tell me if i should do so.

i've been installing software (flash mx). dunno if that has to do with anything, but in any case i'm mentioning it.
I noticed there's this Delsim Dialer application on the installed programs list in Add/Remove Programs in window's Control Panel.
(Sorry for data mining there… :s )

Anyway, i figure you'd want to see the new HJT log:


Logfile of HijackThis v1.99.1
Scan saved at 02:06:00 p.m., on 13/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\WINNT\system32\regsvc.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\WINNT\system32\RunDLL32.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\WINNT\system32\internat.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1168159068677
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
1.Click Start > Settings > Control Panel.
2.Next, open Add/Remove Programs and remove if listed:
Delsim Dialer


Delete this file if listed:
C:\WINNT\smss.exe <–ONLY from this location

Empty Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Well, things are apparently normal now. Panda firewall has lowered its CPU use to around 6-7% when the pc's idle (compared to the previous 15-20%). Unfortunately, that's the only way i could tell something was wrong. But things seem ok now. I even left the firewall off for half a minute and nothing happened (no popups).

Here is the HTJ log.


Logfile of HijackThis v1.99.1
Scan saved at 04:48:32 p.m., on 13/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\SYSTEM32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
C:\WINNT\system32\regsvc.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\acoustic.exe
C:\Archivos de programa\DAEMON Tools\daemon.exe
C:\WINNT\system32\RunDLL32.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\WINNT\system32\internat.exe
C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe
C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\WINNT\system32\taskmgr.exe
C:\Archivos de programa\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_10\bin\ssv.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
O4 - HKLM\..\Run: [TBTray] acoustic.exe
O4 - HKLM\..\Run: [Launcher] launcher.exe
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Archivos de programa\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] "C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Archivos de programa\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [CloneCDTray] "C:\Archivos de programa\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\lib\NMBgMonitor.exe"
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1168159068677
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Apache2.2 - Unknown owner - C:\Herramientas y otros programas\AppServ\Apache2.2\bin\httpd.exe" -k runservice (file missing)
O23 - Service: Servicio del administrador de discos lógicos (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Archivos de programa\Panda Software\Panda Antivirus Platinum\pavsrv50.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Archivos de programa\CyberLink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
This is my all clean post.

You can remove any programs I had you install. Use Add/Remove Programs to remove if listed there:


Log looks good :D



1.Do one of the following:
In Windows 98/Me/2000, on the Windows desktop, double-click the My Computer icon.
In Windows XP, on the taskbar, click Start > My Computer.

2.Do one of the following:
In Windows 98, on the View menu, click Folder Options.
In Windows Me/2000/XP, on the Tools menu, click Folder Options.
On the View tab, check Hide file extensions for known file types.

3.Do one of the following:
In Windows 98, in the Advanced Settings box, under the "Hidden files" folder, unclick Show all files.
In Windows Me/2000/XP, check Hide protected operating system files. Then, under the "Hidden files" folder, unclick Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.



If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. There's also a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Thanks a lot for your assistance LDTate :) I will take a loot at each of those programs (i already have AdAware and Spybot S&D). Thanks again, have a good one. :D
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

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