Posted 02 May 2007 - 03:23 AM
I haven't come across a problem with this application before, The usual advice would be to do a complete uninstall of the application, then use the Windows Installer Clean Up tool and after deleting all temp files, cache etc doing a reboot and then a reinstall of the application with a fresh download (just in case the original was damaged in some way)
However it might be sensible to try, as a first step, using System Restore Facility under Windows to set your computer back to a date before the trouble started.
This will sometimes do the trick and is quick simple and what is more important is able to be "undone" if it does not improve things.
Start>All Programs>Accessories>St stem Tools> System Restore and follow on screen instructions.