Please help I have Norton anti virus this is the first time this has happened . Spylocked and Security Alert has attached itself to my computer task bar I downloaded Hijack this but it ran a scan, but I don;'t know what to do. My computer is need for school and I am lost.
Download SmitfraudFix (by S!Ri) to your Desktop. http://siri.urz.free.fr/Fix/SmitfraudFix.exe
Double Click SmitfraudFix.exe on your Desktop. A folder named SmitfraudFix will be created on your Desktop.
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Next:
Download AVG Anti-Spyware from HERE and save that file to your
desktop. This is a 30 day trial of the program
Once you have downloaded ewido anti-spyware, locate the icon on the desktop
and double-click it to launch the set up program.
Once the setup is complete you will need run AVG Anti-Spyware and update the definition
files.
On the main screen select the icon "Update" then select the "
Update now" link.
Next select the "Start Update" button, the update will start and a
progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of
the screen, then select the "Settings" tab.
Once in the Settings screen click on "Recommended actions" and then
select "Delete".
Under "Reports"
Select "Automatically generate report after every scan"
Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
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Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
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This program will scan large amounts of files on your computer for known patterns so please be patient while it works. It will create a file named:
c:\rapport.txt
IMPORTANT: Do NOT run any other options until you are asked to do so!
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
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Make sure you use proper prevention to keep from having problems occur to your computer in the future.
