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ITPIPSetup and other Malware removal?


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11 replies to this topic

#1 BigStorm

BigStorm

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Posted 27 March 2007 - 12:54 PM

My HJT log appears below. I have been wrestling with this thing for weeks and just can't get it out and get it to stay out. No matter how many times I delete the following entries, they keep coming back.

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup3] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup4] C:\PROGRA~1\INSTAL~1\{41043~1\Setup.exe -rebootC:\PROGRA~1\INSTAL~1\{41043~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup5] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [NetFxUpdate_v1.1.4322] "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID


The rest of the log appears below. Can anyone help me fix this? I don't even know what I'm infected with.

Thanks in advance,

BigStorm


Logfile of HijackThis v1.99.1
Scan saved at 2:33:05 PM, on 3/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Billeo\billeo.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Hardware\Mouse\POINT32.EXE
F:\aaaa_Storm\downloads\unzipped\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup3] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup4] C:\PROGRA~1\INSTAL~1\{41043~1\Setup.exe -rebootC:\PROGRA~1\INSTAL~1\{41043~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup5] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [NetFxUpdate_v1.1.4322] "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID
O4 - HKLM\..\RunOnce: [FirmUpdate] C:\unzipped\540A_10b\540A_10b.exe -nodiag
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU"
O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-Watch.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: billeo.lnk = C:\Program Files\Billeo\billeo.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: OneTouch Monitor.lnk = C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Rea&d in intraVnews - C:\Program Files\intraVnews\ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Billeo - {97ED3A9F-CD6F-473A-8FE1-7505C1B844C3} - C:\Program Files\Billeo\billeo.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.co...UC/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.l...lscbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105588195546
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145468372857
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one...ransferCtrl.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: wampapache - Unknown owner - c:\wamp\apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe

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#2 ken545

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Posted 02 April 2007 - 05:16 PM

BigStorm :D

Welcome to the forum. Sorry for the delay in responding. Not sure what you have either if anything.

Hijackthis 1.99.1
Its important that Hijackthis is installed in its own permanent folder for backup purposes.
  • Go to where you currently have HJT installed and delete the whole folder.
  • Use the link above or the links in my signature to download HJT 1.99.1 setup to your desktop
  • Double Click on the Setup icon and by defaut it will unzip to C:\Program Files\Hijackthis


We need to disable the Tea Timer in Spybot Search and Destroy as to not interfere with the fix.
  • Open Spybot and go to Mode> Advanced Mode> Tools> Resident and take the checkmark out of Tea Timer


Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

This one is related to Symantec and is safe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe

Remove these.
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup3] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup4] C:\PROGRA~1\INSTAL~1\{41043~1\Setup.exe -rebootC:\PROGRA~1\INSTAL~1\{41043~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [InstallShieldSetup5] C:\PROGRA~1\INSTAL~1\{5E835~1\SETUP.EXE -rebootC:\PROGRA~1\INSTAL~1\{5E835~1\reboot.ini -l0x9
O4 - HKLM\..\RunOnce: [NetFxUpdate_v1.1.4322] "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID



Download and install the 30 day trial of AVG Anti-Spyware 7.5 to your desktop. Its very important that I see the report so follow the instructions and make sure you save it.
  • Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG and update the definition files.
  • On the main screen select the icon Update then select the Update now link.
  • Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
  • Once in the Settings screen click on Recommended actions and then select Quarantine <-- Dont forget this
  • Under Reports
  • Select Automatically generate report after every scan
  • Un-Select Only if threats were found
  • Close AVG Anti-Spyware 7.5 <-- Do not run the scan yet.
Boot your computer into Safemode
  • Go to Start> Shut Off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
  • This will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to SAFEMODE
  • Then press the Enter on your Keyboard
Tutorial if you need it How to boot into Safemode


IMPORTANT: Do not open any other windows or programs while AVG is scanning, it may interfere with the scanning process:
  • Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
  • Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
  • AVG will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
  • If you have any infections you will prompted, then select Apply all actions
  • Next select the Reports icon at the top.
  • Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
  • make sure to remember where you saved that file, this is important
  • Close AVG Anti-Spyware 7.5



Reboot and run this system cleaner.


Please download ATF Cleaner by Atribune.
  • This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up


I need to see the AVG Log and a New HJT log please.


 
 
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#3 BigStorm

BigStorm

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Posted 03 April 2007 - 08:08 AM

Hi Ken!

Thanks much for your help! I really appreciate you. :-)

I've followed your instructions to the letter but I got stopped by the last step to run the ATF cleaner. I downloaded it and when I ran it it just stops responding. I tried redownloading it to another hard drive, and when I ran it the same thing happens.

The AVG found two things that none of my other spyware and antivirus tools found. It found a Trojan.Agent and CouponAge.

What do I do about the ATF cleaner?

Just for good measure, here are the logs you asked for:

AVG:

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:39:58 AM 4/3/2007

+ Scan result:



C:\WINDOWS\SYSTEM32\carules.dll -> Adware.Couponage : No action taken.
C:\aaaStorm\download\crackz\rpp.zip/rpp.sourcecode.zip/loader/loader.EXE -> Trojan.Agent : No action taken.
C:\unzipped\rpp\rpp.sourcecode.zip/loader/loader.EXE -> Trojan.Agent : No action taken.


::Report end

HJT

Logfile of HijackThis v1.99.1
Scan saved at 9:59:25 AM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Billeo\billeo.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe" <----- THIS IS THE PROBLEM ENTRY
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU"
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: billeo.lnk = C:\Program Files\Billeo\billeo.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: OneTouch Monitor.lnk = C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Rea&d in intraVnews - C:\Program Files\intraVnews\ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Billeo - {97ED3A9F-CD6F-473A-8FE1-7505C1B844C3} - C:\Program Files\Billeo\billeo.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.adobe.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: http://www.gachieve.org
O15 - Trusted Zone: http://www.mt-training.com
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: www.regions.com
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.co...UC/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.l...lscbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105588195546
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145468372857
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one...ransferCtrl.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: wampapache - Unknown owner - c:\wamp\apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe

Thanks again!

BigStorm

#4 BigStorm

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Posted 03 April 2007 - 08:10 AM

One more thing, when I marked the items in HJT that you said and then clicked "Fix Selected," when I immediately rescan, the entries were right back there again. Fixing or deleting them makes no difference, it immediately reloads itself. When I open Task Manager to look at the process list, if I click the item and then "End Process" I get an error that says Access is Denied. I am the administrator of this machine, with full rights, why is it telling me I can't stop it? Better yet, HOW is it doing it? Thanks again. BigStorm

Edited by BigStorm, 03 April 2007 - 08:14 AM.


#5 ken545

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Posted 03 April 2007 - 10:34 AM

BigStorm

All the entries I had you fix are gone except this one and its related to the setup for your mouse, you still have the TeaTimer running and this will stop some entries from being removed.

http://www.fbmsoftwa...upstb_exe/1161/
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe"


Disable the TeaTimer , reboot and then remove that entry
  • Open Spybot and go to Mode> Advanced Mode> Tools> Resident and take the checkmark out of Tea Timer


You need to enable windows to show all files and folders, instructions Here


Reboot to Safemode and delete these files.

C:\WINDOWS\SYSTEM32\carules.dll
C:\aaaStorm\download\crackz
C:\unzipped\rpp


Reboot into normal windows and try this other cleaner

If you don't want the Yahoo Toolbar, be sure to uncheck it during installation
Download and Install CCleaner
* Click on Run Cleaner
* Run the Issues Scan < -- After it scans your system, when you click on the Fix button and it asks you to backup the Registry..Say Yes
Tutorial for CCleaner


The rest of your log looks fine :thumbup: As far as task manager, that may be a windows issue. To be on the safeside, run this free online virus scanner from Panda, it will clean viruses but not malware but its important that I see the report.

Run Panda's ActiveScan from here and perform a full system scan.
  • Once you are on the Panda site click the "Scan your PC" button
  • A new window will open...click the big "Check Now" button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
  • If you are on a slow connection it will take about 15 minuites for the scanner to load.
  • Click on "Local Disks" to start the scan
  • Once scan is done, click "see report" then "save report"
  • Save the log someplace you can find
  • 12. Reboot
  • Post the Panda scan results in your next reply


Post the Panda log and a new HJt log

 
 
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#6 BigStorm

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Posted 03 April 2007 - 11:12 AM

All the entries I had you fix are gone except this one and its related to the setup for your mouse


LOL. They're gone because while I was initially waiting for a reply to this thread, I helped myself to some of the SelfHelp topics. I rebooted into safe mode, unloaded those processes and edited the registry almost line by line to get rid of them. :-)

My concern about that file is that I don't believe it's really the mouse install file, the thing I'm infected with impersonates harmless files so they can wreak their havoc. The fact that I deleted this item directly from the Windows Registry via regedit, and the second I delete it (in safe mode) it reappears, tells me that there's something else going on.

I disabled Tea Timer as you instructed, but when I reboot it's on again. I'm also running Ad-Aware SE (full registered version) and it has a realtime monitor. Let me try unsetting that and then disabling Tea Timer before I reboot.

I already have Windows set to show all files, so we're good there.

Reboot to Safemode and delete these files.

...
C:\aaaStorm\download\crackz


This is a directory that I created, not a file. Do you want me to delete the file that is referenced in the AVG report?

Also, I'm running Symantec Anti-Virus (f.k.a. Norton Antivirus) fully registered and updated with the most recent virus definitions (from last Wednesday). Do I still need to get the Panda one?

Come to think of it, I think one of the files, that VPtray.exe, is one of the files being impersonated by this Trojan.Agent. Might it have disabled my Symantec AV?

#7 ken545

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Posted 03 April 2007 - 11:41 AM

:D Sometimes one program looks out for another . Panda is not an AV program per se, its just on online scanner and the wealth of information we get from the report is sometimes invaluable.

This could be a problem unless you know what it is, its just a zip file so no harm done if you remove it.

C:\aaaStorm\download\crackz\rpp.zip



So go ahead and run Panda and let me see the log and a new HJT log.

 
 
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#8 BigStorm

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Posted 03 April 2007 - 12:01 PM

Hi Ken:

Ok, I did as you instructed and it appears to have made no difference whatsoever. When I tried to run the panda scan, this is what I got.

An error has occurred downloading Panda ActiveScan. Please repeat the process. If the error occurs again, restart your system and try againPossible causes of this error are:

Not allowing the application's ActiveX control to be downloaded.

Problems with the Internet connection.

The error could be due to a download error or an installation error due to lack of hard disk space, privileges etc.,...



I allowed the ActiveX control to download and I have DSL and plenty of hard disk space on two 200 GB drives. I repeated this scan three times and got the same result each time.

I ran the CCleaner.exe and it found and fixed 1411 issues.

Here's the HJT:

Logfile of HijackThis v1.99.1
Scan saved at 1:54:19 PM, on 4/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\2Wire HomePortal Monitor\2portalmon.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\PROGRA~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe
C:\Program Files\Billeo\billeo.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [OneTouch Monitor] C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\\vptray.exe
O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe" <-------Here it is back again!
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAIA.EXE /P30 "EPSON Stylus Photo R220 Series" /M "Stylus Photo R220" /EF "HKCU"
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: billeo.lnk = C:\Program Files\Billeo\billeo.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: OneTouch Monitor.lnk = C:\Program Files\Visioneer OneTouch\OneTouchMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Rea&d in intraVnews - C:\Program Files\intraVnews\ie.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Billeo - {97ED3A9F-CD6F-473A-8FE1-7505C1B844C3} - C:\Program Files\Billeo\billeo.dll (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.adobe.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: http://www.gachieve.org
O15 - Trusted Zone: http://www.mt-training.com
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: www.regions.com
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-24.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.co...UC/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.l...lscbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1105588195546
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1145468372857
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft...tail/DASAct.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one...ransferCtrl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {EE8B6D5F-FEF2-11D0-B13F-00A024798EF3} (Microsoft Search Settings Control) - http://lg.home.micro...rchsettings.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: wampapache - Unknown owner - c:\wamp\apache2\bin\Apache.exe" -k runservice (file missing)
O23 - Service: wampmysqld - Unknown owner - c:\wamp\mysql\bin\mysqld-nt.exe

As you will see, the same file is still there and the Tea Timer is still active. I can't seem to shut it off.

Plan B? :blink:

Edited by BigStorm, 03 April 2007 - 12:04 PM.


#9 ken545

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Posted 03 April 2007 - 06:02 PM

BigStorm :D

O4 - HKLM\..\Run: [ITPIPSetup] "E:\setupstb.exe" <-- This is not virus or malware related , its something to do with your Microsoft Office trying to update. This is a windows problem and I will give you some support sites to post to that can help you with that issue.

These are all in your Internet Explorer Trusted Sites, if you don't want them there then you can remove them with HJT and then run this tool to restore your trusted sites.

O15 - Trusted Zone: http://www.adobe.com
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: http://www.gachieve.org
O15 - Trusted Zone: http://www.mt-training.com
O15 - Trusted Zone: http://www.paypal.com
O15 - Trusted Zone: www.regions.com


Download: DelDomains and save it to the desktop.
  • Close all open windows and your browser
  • Right Click DelDomains.inf and select > Install
  • Reboot your computer

AVG Anti Spyware
is a great program and yours to keep after the trial, you will still be able to check for updates, run scans and remove what it finds, you will just lose the background guard feature after the trial. AVG found nothing earth shattering.


You might try uninstalling Spybot Search and Destroy, reboot and the use the links in my signature to download and install it and see if that corrects it.

Open IE and go to Tools> Internet Options > Security > Local Internet and drag the slider down to LOW and see if you can run Panda again and post the log. Don't forget to run the slider back up to its default when your done.


The rest of your log looks fine :thumbup: Nothing bad on it. I would be interested in seeing if you can run Panda and if you can post the log.

 
 
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#10 BigStorm

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Posted 03 April 2007 - 06:33 PM

I lowered my security settings to Low and I still got the same thing with Panda. Do I need to allow it through my firewalls? I'd love to try it, just tell me how to do it. :-D You're sure that setup entry is harmless? It keeps coming back, I can't delete it. Thanks again very much for your help. BigStorm

#11 ken545

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Posted 03 April 2007 - 07:12 PM

setupstb.exe
http://www.fbmsoftwa...upstb_exe/1161/


It looks like you have Norton Security suite that contains a firewall, I doubt that its blocking it but open up Norton and go to the Firewall and disable it temporarily.

You can try this other scanner from Trendmicro, lets see if this works.

Please run Trend Micro House Call
  • Click Scan now. It's free!
  • Read and put a Check next to Yes I accept the terms of use.
  • Click the Launching HouseCall>> button.
  • Under "Browser plug-in" Installing and using Housecall kernel, click the Starting HouseCall>> button.
  • You may receive a prompt to install the ActiveX, click install.
  • If you are taken back to the main page, click Launching HouseCall>> button again.
  • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
  • Please be patient while it installs, updates, and scans your system.
  • Once the scan is complete, it will take you to the summary page.
  • Under Cleanup options, choose clean all detected infections automatically.
  • Click the Clean now>> button.
  • If anything was found you may be prompted to run the scan again, you can just close the browser window.
  • When the scan is finished, please restart your computer.

Post the report and a new HJT log

 
 
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#12 ken545

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Posted 13 April 2007 - 12:27 PM

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