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WinXP/IE (5-->7) Trouble loading javascript/secure applets.

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Post #1
For example the login screen to bankofamerica.com does not show up. Please advise on the hijackthis log..


Logfile of HijackThis v1.99.1
Scan saved at 5:16:42 PM, on 3/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\Windows\Cpqdiag\Cpqdfwag.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Program Files\Relativity\RELDBMTS.EXE
C:\Windows\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Windows\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Windows\system32\igfxtray.exe
C:\Windows\system32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\UpdDlg.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Documents and Settings\lamendola\Desktop\FirefoxPortable\FirefoxPortable.exe
C:\Documents and Settings\lamendola\Desktop\FirefoxPortable\App\firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\myagttry.exe"
O4 - HKLM\..\Run: [MVS Splash] C:\Program Files\McAfee\Managed VirusScan\Agent\Splash.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Citrix\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\Windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {40C83AF8-FEA7-4A6A-A470-431EE84A0886} (SecureObjectFactory Class) - http://enu.vs.mcafeeasap.com/VS2/bin/myCioAgt.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1163182979538
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://wc.wachovia.com/Common/cab/ikcntrls.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = aktapp.net
O17 - HKLM\Software\..\Telephony: DomainName = aktapp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = aktapp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = aktapp.net
O18 - Protocol: myrm - {4D034FC3-013F-4B95-B544-44D49ABE3E76} - C:\Program Files\McAfee\Managed VirusScan\Agent\MyRmProt4.0.0.358.dll (file missing)
O20 - Winlogon Notify: GoToMyPC - C:\Windows\SYSTEM32\G2WinLogon.dll
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\Windows\SYSTEM32\LMIinit.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\Windows\System32\hpzipm12.exe
O23 - Service: Relativity Monitor (RelMonitor) - Liant Software Corporation - C:\Program Files\Relativity\RELDBMTS.EXE
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
Post #2 last edited
Ran all sorts of spyware/viral scans. Reinstalled IE7. Microsofts Update website does not load either (blank)
Post #3
Sorry for the delay :oops:
If you still need help and haven't posted at another forum.

Download and install AVG Anti-Spyware (ewido). Then scan and save the log from the scan.
Instructions and download link can be found here.


Rescan with hijackthis and post a new log with the results from AVG .
Also please describe how your computer behaves at the moment.

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