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Spyware / Malware / Virus Removal

[Resolved]Problem With Pcsecuritylab.com

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Here is my log. Thank you for the help.



Logfile of HijackThis v1.99.1
Scan saved at 9:12:32 PM, on 8/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxcqcoms.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Cox\Applications\app\start.exe
C:\Program Files\Lexmark 9300 Series\lxcqmon.exe
C:\Program Files\Lexmark 9300 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Cox\Applications\app\Console.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\utorrent\utorrent.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\msbind32.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: AuthPopupBHO01.cBHO - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - C:\Program Files\Cox\Applications\App\PopupBHO01.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: msscds32.msdn_hlp - {ED3912DF-EE05-4242-89D9-D31EFE9D4AF4} - C:\WINDOWS\system32\msscds32.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - C:\Program Files\Cox\Applications\App\PopupBHO01.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [ESP] C:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [lxcqmon.exe] "C:\Program Files\Lexmark 9300 Series\lxcqmon.exe"
O4 - HKLM\..\Run: [Lexmark 9300 Series Fax Server] "C:\Program Files\Lexmark 9300 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 9300 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCQCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCQtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - HKCU\..\Run: [µTorrent] "C:\Program Files\utorrent\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\utorrent\utorrent.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/as…rl/LSSupCtl.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta…staller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120607110437
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127482209031
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {9A95FE4A-0CD3-4698-A0F4-D2264C6E7046} (HPActiveChat Class) - http://ispe.sdc.hp.com/awebui/jsp/answerwe…EActiveChat.CAB
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…571/mcfscan.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_…tupv2.0.0.9.cab?
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30043.www3.hp.com/netassist/en/che…hp.cab?1,0,0,94
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcq_device - - C:\WINDOWS\system32\lxcqcoms.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Hello and welcome to the forums

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Note:
(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)


It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download the trial version of AVG Anti-Spyware from here and install it. When the program has been installed, and you click the Finish button, AVG Anti-Spyware will open.

If the program does not automatically update itself during installation, or you are unsure whether it has done so, please do the following:
  • Click the Update icon at the top and under Manual Update click the Start update button.
  • The program will either update or inform you that no update was available.
  • It is essential that you get the update - keep trying until successful. (Note: If you have problems getting the update, you can download an installer for the full database from here (save it on your desktop). Once you have downloaded the installer, make sure that AVG Anti-Spyware is closed and then double-click on avgas-signatures-full-current.exe to install the database).
Please set up the program as follows:
  • Click the Shield icon at the top and under Resident shield is… click active. This should now
    change to inactive.
  • Click the Update icon and untick the automatic update option.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
  • Under How to act? - make sure that Quarantine is selected.
  • Under How to scan? - All checkboxes should be ticked.
  • Under Possibly unwanted software - All checkboxes should be ticked.
  • Under Reports - Select Do not automatically generate reports.
  • Under What to scan? - Select Scan every file.
Close all open windows.
Do not run a scan yet.

Reboot your computer into SafeMode
You can do this by restarting your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight SafeMode then hit enter.



IMPORTANT: Do not open any other windows or
programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:

  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab
    then click on "Complete System Scan".
  • ewido will now begin the scanning process, be patient this may take a little
    time.
  • Let the program scan your computer.
  • When the scan has finished, follow the instructions below:
    • Make sure that Set all elements to: shows Quarantine
    • Important: Click on the Apply all Actions button (*** This must done before saving the report ***)
    • When the program has finished, it will display the message All actions have been applied.
    • Then click the Save Scan Report button.
    • Click the Save Report as button.
    • Save the report to your Desktop.
    • Right-click the AVG Tray Icon and select Exit. Confirm by clicking Yes.
    • Reboot in normal mode and copy the report back to this topic along with a new HijackThis log.
while i was waiting for a reply from the board i downloaded a copy of stopzilla. I believe it took care of the problem but I not entirely sure. I still followed the instructions you gave me and here are the results.

———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 7:05:05 PM 8/25/2007

+ Scan result:



HKU\S-1-5-21-3941456157-2132690280-1709366742-1006\Software\Microsoft\Active Setup\Installed Components\{Y479C6D0-OTRW-U5GH-S1EE-E0AC10B4E666} -> Adware.Generic : Cleaned with backup (quarantined).
C:\Documents and Settings\Ken\Local Settings\Temporary Internet Files\Content.IE5\YL9BIZNA\opiwerxzcasqweq[1].htm -> Downloader.Agent.gx : Cleaned with backup (quarantined).
C:\Documents and Settings\Ken\Local Settings\Temporary Internet Files\Content.IE5\AM85E39E\opixzccxdseww[1].htm -> Dropper.Small.j : Cleaned with backup (quarantined).
C:\Documents and Settings\Ken\Local Settings\Temporary Internet Files\Content.IE5\K2FXI0JV\wpoeizcxdefwl[1].htm -> Dropper.Small.j : Cleaned with backup (quarantined).
:mozilla.350:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.437:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.556:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.823:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.2o7 : Cleaned.
:mozilla.21:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.22:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adbrite : Cleaned.
:mozilla.278:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adobe : Cleaned.
:mozilla.847:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.848:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.849:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.850:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned.
:mozilla.245:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned.
:mozilla.220:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned.
:mozilla.970:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Itrack : Cleaned.
:mozilla.906:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Komtrack : Cleaned.
:mozilla.907:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Komtrack : Cleaned.
:mozilla.568:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Live : Cleaned.
:mozilla.571:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Live : Cleaned.
:mozilla.993:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Masterstats : Cleaned.
:mozilla.833:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.834:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.482:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.483:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.484:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.485:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Onestat : Cleaned.
:mozilla.663:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Pocitadlo : Cleaned.
:mozilla.657:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.
:mozilla.686:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.
:mozilla.700:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Pro-market : Cleaned.
:mozilla.652:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.653:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.654:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned.
:mozilla.133:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.136:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.137:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.139:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.140:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.142:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.146:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.147:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.609:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.613:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.617:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.618:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.635:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.636:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.659:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.796:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Real : Cleaned.
:mozilla.668:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.684:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Realmedia : Cleaned.
:mozilla.603:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revenue : Cleaned.
:mozilla.619:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.620:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.621:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.622:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.623:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.624:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.625:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.626:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.627:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.628:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.629:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.630:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.579:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.580:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.581:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.582:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.583:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned.
:mozilla.430:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Starware : Cleaned.
:mozilla.459:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.460:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.461:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.462:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.463:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.464:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.465:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.466:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.467:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.468:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.469:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned.
:mozilla.505:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.506:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.507:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.508:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned.
:mozilla.381:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned.
:mozilla.382:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned.
:mozilla.393:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.395:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.399:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.402:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.427:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.428:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.435:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.436:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Trafficmp : Cleaned.
:mozilla.412:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.413:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.420:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.421:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.422:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.380:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Valueclick : Cleaned.
:mozilla.871:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.
:mozilla.477:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.
:mozilla.33:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Yadro : Cleaned.
:mozilla.62:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.63:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned.
:mozilla.31:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.32:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
:mozilla.72:C:\Documents and Settings\Ken\Application Data\Mozilla\Firefox\Profiles\wurfini7.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.


::Report end


Logfile of HijackThis v1.99.1
Scan saved at 7:31:04 PM, on 8/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\lxcqcoms.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\Lexmark 9300 Series\lxcqmon.exe
C:\Program Files\Lexmark 9300 Series\ezprint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Cox\Applications\app\Console.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\utorrent\utorrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a…n&pf=laptop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: SITEguard BHO - {1827766B-9F49-4854-8034-F6EE26FCB1EC} - C:\Program Files\STOPzilla!\SZSG.dll
O2 - BHO: AuthPopupBHO01.cBHO - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - C:\Program Files\Cox\Applications\App\PopupBHO01.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - C:\Program Files\Cox\Applications\App\PopupBHO01.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: STOPzilla - {98828DED-A591-462F-83BA-D2F62A68B8B8} - C:\Program Files\STOPzilla!\SZSG.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [ESP] C:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [lxcqmon.exe] "C:\Program Files\Lexmark 9300 Series\lxcqmon.exe"
O4 - HKLM\..\Run: [Lexmark 9300 Series Fax Server] "C:\Program Files\Lexmark 9300 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 9300 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCQCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCQtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - HKCU\..\Run: [µTorrent] "C:\Program Files\utorrent\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Lookup on Merriam Webster - file://C:\Program Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - file://C:\Program Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer…DataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/as…rl/LSSupCtl.cab
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/insta…staller_gmn.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1120607110437
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1127482209031
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_1/axofupld.cab
O16 - DPF: {9A95FE4A-0CD3-4698-A0F4-D2264C6E7046} (HPActiveChat Class) - http://ispe.sdc.hp.com/awebui/jsp/answerwe…EActiveChat.CAB
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/as…rl/SymAData.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…571/mcfscan.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://cvs.pnimedia.com/upload/activex/v2_…tupv2.0.0.9.cab?
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O16 - DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} (HP Content Update) - http://h30043.www3.hp.com/netassist/en/che…hp.cab?1,0,0,94
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcq_device - - C:\WINDOWS\system32\lxcqcoms.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe




Thank you for your help

Ken
With AVG Anti-Spyware, if you click on the Infections icon, then it will show you all the items in Quarrantine and you can remove them that way. Just click Select All then Remove Finally


After the above:


Log looks good :D


You need to create a new Clean restore point.

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
    You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Download and install Ad-Aware.
    You should also scan your computer with this program on a regular basis
    just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
    settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

    Using IE-SPYAD to help block unwanted sites and activities

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.
Only run one Anti-Virus and Firewall program.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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