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can't remove this thing- services.exe and friends


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7 replies to this topic

#1 fj45

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Posted 02 March 2007 - 12:00 AM

Here is my log:

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\SYSTEM32\RUNDLLFROMWIN2000.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\SERVICES.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\sj655\hpupdate.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Jeff & Sandy B\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
F2 - REG:system.ini: Shell=Explorer.exe 1
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP Update 4200C] C:\sj655\hpupdate.exe 4200C+
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKLM\..\RunServices: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [InControl] "C:\Program Files\InControl\InControl.exe" minimized
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O8 - Extra context menu item: Open with Scansoft PDF Converter 3.0 - res://C:\Program Files\ScanSoft\PDF Converter 3.0\IEShellExt.dll /100
O17 - HKLM\System\CCS\Services\Tcpip\..\{6ADC5C43-5D33-454E-AEA7-AC741A8F7801}: NameServer = 198.6.100.140 198.6.1.140
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe


The RED items I highlighted I have removed either with HJT or Regedit and they are reinstalled, the Services.exe in WINNT is invisible and the task manger shows 2 of them running and won't allow you to stop either one. This thing constantly attempts to hijack the browser from startup directing it to its own path (I have software that blocks the attempts but they keep coming). I have erased files from the regedit and then opened in safemode but they are back there again.

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#2 dan12

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Posted 02 March 2007 - 07:57 AM

Hi fj45and welcome to Tom Coyote forums

I am currently looking over your log. As I am an Undergraduate, everything that I post to you must be checked by an Admin or Moderator. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. I will post back shortly with a potential fix.

In the mean time can you post me a further HJT log which includes the header.

Thanks for your patience!
dan

#3 fj45

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Posted 02 March 2007 - 12:22 PM

Logfile of HijackThis v1.99.0
Scan saved at 10:11:36 AM, on 3/2/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\SYSTEM32\RUNDLLFROMWIN2000.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\SERVICES.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\sj655\hpupdate.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Documents and Settings\Jeff & Sandy B\Desktop\HijackThis.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\WINNT\explorer.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.69262.com
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP Update 4200C] C:\sj655\hpupdate.exe 4200C+
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKLM\..\RunServices: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [InControl] "C:\Program Files\InControl\InControl.exe" minimized
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O17 - HKLM\System\CCS\Services\Tcpip\..\{6ADC5C43-5D33-454E-AEA7-AC741A8F7801}: NameServer = 198.6.100.140 198.6.1.140
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

#4 dan12

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Posted 02 March 2007 - 12:27 PM

Your version of HJT is out of date:Logfile of HijackThis v1.99.0. latest version Logfile of HijackThis v1.99.1
That's why I wanted the header.
Remove old version via add and remove programs in control panel.
_________

Click here to download HJTsetup.exe, and save it to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
  • Copy and paste the log here
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.
Post a new log
Thanks dan

Edited by dan12, 02 March 2007 - 12:28 PM.


#5 fj45

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Posted 02 March 2007 - 09:45 PM

Logfile of HijackThis v1.99.1
Scan saved at 7:34:38 PM, on 3/2/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\SYSTEM32\RUNDLLFROMWIN2000.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.exe
C:\WINNT\SERVICES.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\sj655\hpupdate.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\InControl\InControl.exe
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\PROGRA~1\PeoplePC\ISP6230\Browser\PPShared.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\WINNT\explorer.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\PeoplePC\ISP6230\Browser\Bartshel.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\Office10\POWERPNT.EXE
C:\Program Files\ScanSoft\PDF Converter 3.0\PdfRouter.exe
C:\WINNT\System32\MsiExec.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.69262.com
F2 - REG:system.ini: Shell=Explorer.exe 1
O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [HP Update 4200C] C:\sj655\hpupdate.exe 4200C+
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [PDF3 Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 3.0\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKLM\..\RunServices: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [InControl] "C:\Program Files\InControl\InControl.exe" minimized
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

#6 dan12

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Posted 03 March 2007 - 04:17 AM

Hi fj45

Download ATF Cleaner by Atribune and save it to your Desktop.
Do not use yet!

Ewido is now known as ( AVG Anti-Spyware.)

Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
Dont use yet!
__________________________

Next we need to stop a couple of processes that are running on your computer

To do this...
Startup HJT and select the 4th button entitled
Open the misc tools section

Under where it says system tools click on
Open process manager

Now look for the following processes one by one in the list below, once you find them highlight them then click on the
killl process
button

C:\WINNT\SYSTEM32\RUNDLLFROMWIN2000.EXE
C:\WINNT\SERVICES.EXE


We need to reveal system folders
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon.
  • Select the Tools menu and click Folder Options
  • After the new window appears select the View tab.
  • Place a checkmark in the checkbox labeled Display the contents of system folders
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types
  • Remove the checkmark from the checkbox labeled Hide protected operating system files
  • Press the Apply and then the ok button and shut down my computer
  • Now your computer is configured to show all hidden files.
  • For you and the tools to be able to see appropriate files we need to Show Hidden Files
Re-boot into safe mode

  • Next, please reboot your computer in Safe Mode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear use arrow up to highlight
  • Select the first option, to run Windows in Safe Mode hit enter.
  • For additional help in booting into Safe Mode, see the following site: HERE
Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)
F2 - REG:system.ini: Shell=Explorer.exe 1
O4 - HKLM\..\Run: [Torjan Program] C:\WINNT\SERVICES.EXE
O4 - HKLM\..\RunServices: [Torjan Program] C:\WINNT\SERVICES.EXE


WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit
_____________________

Please Note! Do not delete "services.exe" which is kept in "system32" folder, this is a legitimate file.

The file your after is in this folder:C:\WINNT\

Right click start, In the drop down menu click "Explore" Then navigate to each file\ folder in the left hand pane, which will reveal its content in the right hand pane, highlight file or folder right click and Delete, if present:

C:\WINNT\SERVICES.EXE <======This file
_______________

Run ATF cleaner
  • Double click ATF-Cleaner.exe to run the program.
  • Check the following boxes:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch
    • Recycle Bin
    • Java Cache
  • The rest are optional - if you want to remove the lot, check Select All.
  • Now click Empty Selected.
  • When you get the Done Cleaning message, click OK.
  • If you use Firefox browser.
    • Click Firefox at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.
  • If you use Opera browser.
    • Click Opera at the top and choose: Select All
    • If you would like to keep your saved passwords, please click No at the prompt.
    • Click the Empty Selected button.

Run AVG Anti-Spyware

Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)

      Posted Image
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.

please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then start to download the latest definition files.
  • Once the scanner is installed and the definitions downloaded, click Next.
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (If available otherwise Standard)
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan select My Computer
  • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Please include new HJT log, AVG Anti-Spyware log and kaspersky log
in your next post
Thanks dan

#7 dan12

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Posted 08 March 2007 - 05:18 AM

Hi, how we doing? you still needing help! dan

#8 NonSuch

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Posted 12 March 2007 - 10:12 AM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

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