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infected and don't know how to remove the malware


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2 replies to this topic

#1 blueshoes

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Posted 20 February 2007 - 10:08 AM

please let me know where to send a log from hijack this,I also ran http://www.sysintern...itrevealer.html and found where they corrupted my internet provider(juno)microsoft & norton antivirus and no I only use one antivirus I mean microsofts products. the rootkit revealer found these problems but I don't know how to remove them.as I am no computer pro and I have a friend over who knows more than I do about loading the hijack this file and emailing it to you I need to start this process as soon as possible. thankyou Joe

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#2 Rosty

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Posted 25 February 2007 - 03:06 PM

Hello blueshoes,

Click here to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply by usnig the add reply button.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Then I'll have a look.

Regards,

Rosty.
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#3 Rosty

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Posted 07 March 2007 - 11:46 AM

Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoy...showtopic=31418

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