3 replies to this topic

[Ruriko]

I'm trying to run the online panda scanner but when it finishes downloading the latest virus defintion it shows a error saying this An error has occurred downloading Panda ActiveScan. Please repeat the process. If the error occurs again, restart your system and try againPossible causes of this error are: Not allowing the application's ActiveX control to be downloaded. Problems with the Internet connection. The error could be due to a download error or an installation error due to lack of hard disk space, privileges etc.,... I tried restarting and running it again but it does the same thing =[. I used IE as the browser

[Doug]

Do you notice a yellow bar across the bottome of your Command bars? That would be the XP alert to "accept"/"download" the ActiveX required to Run the Panda Online ActiveScan. It's safe so you can allow it.

[Ruriko]

There's no yellow bar O.o

[paws]

Hi, Dough is going to be offline for a short while so he has asked me to look by. The problem in running Panda is sometimes caused by you, or your system, not allowing the Active X control to load on your machine. Try it again but this time check your security settings are not set too high (you can easily set them back to their original values, the moment you have succeeded) and that if you get a warning from your system that an Active X control is attemping to download and install from Panda, it is OK to allow it. Regards paws

Edited by paws, 16 January 2007 - 03:41 AM.