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Spyware / Malware / Virus Removal

Searches Hijacked

4 min read

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I've run virtually every removal tool available but my searches keep getting hijacked… I remove everything that looks problematic but it keeps coming back. It's also grinding to an incredibly slow pace.

By the way, I've done everything in the "Do this before posting your hijack log". Additionally I have Norton AV updated and running and ZoneAlarm firewall.

Here is my hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 5:20:35 PM, on 1/10/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\crypserv.exe
C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
C:\WINNT\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZipToA.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINNT\system32\mobsync.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\CACHEMAN\Cacheman.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Installation Files\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINNT\system32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O5 "LPT1:" /M "Stylus C88"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\CACHEMAN\Cacheman.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll (file missing)
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O12 - Plugin for .asf: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdsplay.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1156512380469
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/sdcco…ad/IbmEgath.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotion…canner37380.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - file://C:\InetPub\wwwroot\TSWeb\msrdp.cab
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://www.webcamnow.com/broadcast/ActiveXWebCam.cab
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj…ploadClient.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {B2BE75F3-9197-11CF-ABF4-08000996E931} (Autodesk WHIP! Control) - ftp://ftp.autodesk.com/pub/whip/english/whip.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://mayolabs.webex.com/client/v_mywebex…bex/ieatgpc.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4FCEB4A5-857F-419F-8705-CEC325953246}: NameServer = 85.255.114.39,85.255.112.11
O17 - HKLM\System\CCS\Services\Tcpip\..\{F07788E9-7D89-47AB-9B73-FFADA1A876B8}: Domain = mayo.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{F07788E9-7D89-47AB-9B73-FFADA1A876B8}: NameServer = 85.255.114.39,85.255.112.11
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.39 85.255.112.11
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.39 85.255.112.11
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.39 85.255.112.11
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINNT\SYSTEM32\crypserv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Iomega Activity Disk2 - Iomega Corporation - C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINNT\System32\IomegaAccess.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINNT\System32\ZipToA.exe
hi steveinminnesota


You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

if one link dosnt work, try the other. need a active internet connection to download a uninstaller:

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads please post the text that will open (report.txt) and a new Hijackthis log.

shelf life
——————————————————
Thanks.. I'm been working on this for a few days and FixWareout was one of the pieces I needed to solve it. The other thing were hijacked DNS IPs. It looks like there was a script that was resetting it everytime I corrected it. Everything seems to be straightened out now.. thanks.
hi steveinminnesota,

ok good. for your reference:

Be careful of what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Learn more about the program, Does it come bundled with other "3rd party" programs? If you search hard enough you can always find a "clean" alternative to any software DO YOU TRUST THE SOURCE? Check this database:Spyware Guide or this: Library before installing free/shareware.

Make sure you keep your Windows OS/Browser current by visiting Windows update
occasionaly to download and install any critical updates and service packs. These patch flaws/bugs that can be exploited.

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Working with Internet Explorer 6 SecurityUse XP with SP2, consider using the new IE 7.0
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser. You can have and use more than one browser on your computer.
Like Firefox,

Install a Firewall:A firewall will help to control what comes in from the internet and what leaves your computer to the internet. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Xp's built in firewall isnt as robust as third part firewalls. Zone Alarm is one of the easiest to use "out of the box" others have learning curves. I put them in what I believe is ease of use. Learn how to use it. "allow all" wont do much good if you have a trojan on your computer.
Zone Alarm
Sygate v 5.6 The last version
Tiny Firewall 2005 The last version
OutPost
Look n Stop
Jetico Personal Firewall


Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser, but this was the old Outlook Express. Service Pack 2 has made huge improvements to Outlook, but just like with Internet Explorer, you dont have to use it.
try Pegasus E-Mail.

Make sure you have and keep updated Antivirus software
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0
AntiVir Personal Edition
Clam Win

Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
SuperAntiSpyware
CounterSpy
Spybot Search and destroy
Ad-Aware SE Personal edition
Microsoft Windows Defender
Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.


AntiTrojan software to fill in the gap:
a2 free
Avg Anti-Spyware Free
Trojan Hunter
Tauscan trial version

Other programs to consider:
Process Guard stop events/processes with user intervention
SpywareBlaster add security to IE
IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
ATF cleaner (W2K,XP only) cleans out temp files,history, cookies etc.

Learn More:
Test Your Browser
Parasite Free
Safe Hex
Shelf Lifes page
Browser Security Checkup
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

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Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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