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Hijacked

8 min read

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Post #1
Here is the logfile. Can someone recommend what needs to be deleted to eliminate whatever is causing my internet searches to be hijacked? Thanks


Logfile of HijackThis v1.99.1
Scan saved at 8:26:03 PM, on 4/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Intel\Intel NetStructure VPN Client\icsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
C:\Program Files\eFax Messenger Plus 3.3\J2GTray.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\JeremyD\Local Settings\Temp\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R3 - URLSearchHook: (no name) - {BE294CBC-498B-2151-FF9D-6E8382F11ABA} - Testimonials.dll (file missing)
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [JavaVM] C:\WINDOWS\java.exe
O4 - HKLM\..\Run: [Services] C:\WINDOWS\services.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Kargo] defect08.exe
O4 - HKLM\..\Run: [msag] ssweeper.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MONITER] ms-its.exe
O4 - HKCU\..\Run: [powerdll] JAguAr.exe
O4 - HKCU\..\Run: [PrcIdle] Serviceprocess.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax Live Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GTray.exe
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwlc.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1092410482333
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://artemis.webex.com/client/v_mywebex-…bex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = necho.com
O17 - HKLM\Software\..\Telephony: DomainName = necho.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{17EE55FB-DEB7-47B2-9D4C-7AE327C2A46C}: NameServer = 85.255.116.100,85.255.112.143
O17 - HKLM\System\CCS\Services\Tcpip\..\{27BF5B19-1592-474D-9436-1BDBF0C49361}: NameServer = 85.255.116.100,85.255.112.143
O17 - HKLM\System\CCS\Services\Tcpip\..\{758A2D9E-7400-44AC-A9EE-74D50D273D76}: NameServer = 85.255.116.100,85.255.112.143
O17 - HKLM\System\CCS\Services\Tcpip\..\{95249CA6-B925-4CC1-B9D0-9F1626D4495F}: NameServer = 85.255.116.100,85.255.112.143
O17 - HKLM\System\CCS\Services\Tcpip\..\{D909B0EA-17EC-4E2F-820B-67D73802FAE8}: NameServer = 85.255.116.100,85.255.112.143
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = necho.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = necho.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Intel® NetStructure™ VPN Client (ICService) - Unknown owner - C:\Program Files\Intel\Intel NetStructure VPN Client\icsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Post #2
Hi melthecat:

Please print, or copy and past this text into a Notepad file and place it on your desktop, to review as you work.


Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Next:

Please download, install, update and scan your system with the free version of Ewido trojan scanner:
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK.
    From the main ewido screen, click on update in the left menu, then click the Start update button.
    After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack….
    If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
    When the scan finishes, click on "Save Report". This will create a text file.

    Please save the Ewido report, to be posted here later.

    If you are having problems with the updater, you can use this link to manually update Ewido.
    Ewido manual updates

    The trial version of Ewido works like a full featured version for 14 days, after that the only features that will not work are, autoupdate and realtime protection. It will still be able to be updated with the link above and be used to scan and remove undesirables.

    Next:

    HijackThis is being run from a temporary folder; this means that any backups it creates as a result of fixes made with it will be lost. Please create a new folder for it and place the program into that new folder.

    Please set your system to show all files; please see here if you're unsure how to do this.

    Close all Windows and browsers, leaving only HijackThis running.

    Place a check against each of the following.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R3 - URLSearchHook: (no name) - {BE294CBC-498B-2151-FF9D-6E8382F11ABA} - Testimonials.dll (file missing)
    O1 - Hosts: localhost 127.0.0.1
    O4 - HKLM\..\Run: [JavaVM] C:\WINDOWS\java.exe
    O4 - HKLM\..\Run: [Services] C:\WINDOWS\services.exe
    O4 - HKLM\..\Run: [Kargo] defect08.exe
    O4 - HKLM\..\Run: [msag] ssweeper.exe
    O4 - HKCU\..\Run: [MONITER] ms-its.exe
    O4 - HKCU\..\Run: [powerdll] JAguAr.exe
    O4 - HKCU\..\Run: [PrcIdle] Serviceprocess.exe
    O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwlc.ops.placeware.com/etc/place/…quicksilver.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{17EE55FB-DEB7-47B2-9D4C-7AE327C2A46C}: NameServer = 85.255.116.100,85.255.112.143
    O17 - HKLM\System\CCS\Services\Tcpip\..\{27BF5B19-1592-474D-9436-1BDBF0C49361}: NameServer = 85.255.116.100,85.255.112.143
    O17 - HKLM\System\CCS\Services\Tcpip\..\{758A2D9E-7400-44AC-A9EE-74D50D273D76}: NameServer = 85.255.116.100,85.255.112.143
    O17 - HKLM\System\CCS\Services\Tcpip\..\{95249CA6-B925-4CC1-B9D0-9F1626D4495F}: NameServer = 85.255.116.100,85.255.112.143
    O17 - HKLM\System\CCS\Services\Tcpip\..\{D909B0EA-17EC-4E2F-820B-67D73802FAE8}: NameServer = 85.255.116.100,85.255.112.143

    The following are optional fixes:

    Optional - VIEWPOINT MANAGER Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
    • Viewpoint
    • Viewpoint Manager
    • Viewpoint Media Player
    Fix the items identified in the HijackThis log below. Your call.

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    Click on Fix Checked when finished and exit HijackThis.

    Reboot into Safe Mode: please see here if you are not sure how to do this.

    Using Windows Explorer, locate the following files/folders shown DARK and delete them:

    C:\WINDOWS\java.exe
    C:\WINDOWS\services.exe

    For the following, do an ALL FILES SEARCH AND DELETE THEM.

    defect08.exe
    ssweeper.exe
    ms-its.exe
    JAguAr.exe
    Serviceprocess.exe

    The following is optional.
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    Exit Explorer, enable hidden files and reboot as normal.

    Then, please run Hijack This again. Scan and copy the log and post it into this topic, along with the Ewido report and the report.txt from FixWareout.

    Please advise if any problems remain.

    Please use the [external image: Posted Image] button to reply.
Post #3
Thank you for your recommendations. Here is a revised logfile from HijackThis. Also attached is a logfile from Spyware Doctor…I ran this when I couldn't gete Ewido to load properly. I'll continue to test to see if Google continues to be hijacked and let you know. thanks again.

Logfile of HijackThis v1.99.1
Scan saved at 5:04:10 PM, on 4/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Intel\Intel NetStructure VPN Client\icsrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
C:\Program Files\eFax Messenger Plus 3.3\J2GTray.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\JeremyD\Desktop\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SigmaTel StacMon] C:\Program Files\SigmaTel\SigmaTel AC97 Audio Drivers\stacmon.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: eFax Live Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GDllCmd.exe
O4 - Global Startup: eFax Tray Menu 3.3.lnk = C:\Program Files\eFax Messenger Plus 3.3\J2GTray.exe
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1092410482333
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://artemis.webex.com/client/v_mywebex-…bex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = necho.com
O17 - HKLM\Software\..\Telephony: DomainName = necho.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = necho.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = necho.com
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Intel® NetStructure™ VPN Client (ICService) - Unknown owner - C:\Program Files\Intel\Intel NetStructure VPN Client\icsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe



Spyware Doctor Log file

Spyware Doctor Activity Report
Generated on 4/16/2006 6:31:53 PM Spyware Doctor Homepage PC Tools Homepage Technical Support


Scans (basic information only):

Scan Results:
scan start: 4/16/2006 7:00:00 PM
scan stop: 4/16/2006 7:23:13 PM
scanned items: 62151
found items: 5
found and ignored: 0
tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner



Infection Name Location Risk
Trojan.Qhosts C:\WINDOWS\system32\favset.exe High
Trojan.Qhosts C:\WINDOWS\system32\filesafer23.exe High
Trojan.Qhosts C:\WINDOWS\system32\howiper.exe High
Trojan.MsnAgent C:\WINDOWS\system32\pppcgm.exe High
Trojan.Downloader.NVD C:\WINDOWS\system32\sphlp32.exe Elevated

Scan Results:
scan start: 4/16/2006 6:38:51 PM
scan stop: 4/16/2006 7:33:03 PM
scanned items: 85516
found items: 4
found and ignored: 0
tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner



Infection Name Location Risk
UnSpyPC C:\System Volume Information\_restore{A9C20918-2265-4793-8C15-4FA644F81DF4}\RP359\A0038634.exe Medium
Trojan.Qhosts C:\WINDOWS\system32\filesafer23.exe High
Trojan.MsnAgent C:\WINDOWS\system32\pppcgm.exe High
Trojan.Downloader.NVD C:\WINDOWS\system32\sphlp32.exe Elevated

Scan Results:
scan start: 4/16/2006 7:47:22 PM
scan stop: 4/16/2006 8:11:56 PM
scanned items: 68313
found items: 5
found and ignored: 0
tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner



Infection Name Location Risk
Trojan.Qhosts C:\WINDOWS\system32\favset.exe High
Trojan.Qhosts C:\WINDOWS\system32\filesafer23.exe High
Trojan.Qhosts C:\WINDOWS\system32\howiper.exe High
Trojan.MsnAgent C:\WINDOWS\system32\pppcgm.exe High
Trojan.Downloader.NVD C:\WINDOWS\system32\sphlp32.exe Elevated

Scan Results:
scan start: 4/16/2006 8:20:51 PM
scan stop: 4/16/2006 8:20:53 PM
scanned items: 822
found items: 0
found and ignored: 0
tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner



Infection Name Location Risk


Other Sections:








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Post #4
Hi melthecat:

If possible, an Ewido scan would be prefrable.
I am not sure about the abilities of Spyware Doctor and it does not seem to have removed anything it found.

I searched for the files that Spyware Doctor found, but could find nothing on them, an indication that they would be bad, if on your PC.

Your Hijack This log looks to be clean.

We will attempt to remove the files that SpywareDoctor found.(All Trojans)

*Download KillBox here: KillBox. Unzip it to your desktop.

* Boot into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Please install Killbox by Option^Explicit.
Please double-click Killbox.exe to run it.
Select Delete on Reboot
then Click on the All Files button.
Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\favset.exe
C:\WINDOWS\system32\filesafer23.exe
C:\WINDOWS\system32\howiper.exe
C:\WINDOWS\system32\pppcgm.exe
C:\WINDOWS\system32\sphlp32.exe

Return to Killbox, go to the File menu, and choose Paste from Clipboard.

Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Please advise me of the outcome.
Post #5
Thanks again for your time and help. I ran Killbox as you recommended. ( I did receive the PendingFileRenameOperations prompt). After inserting the files to be killed, and manually rebooting, I searched for those files. They weren't found. I ran another scan from Spyware Doctor. Results are: Spyware Doctor Activity Report Generated on 4/17/2006 8:16:57 PM Spyware Doctor Homepage PC Tools Homepage Technical Support Scans (basic information only): Scan Results: scan start: 4/17/2006 8:17:39 PM scan stop: 4/17/2006 8:26:34 PM scanned items: 72701 found items: 3 found and ignored: 0 tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner Infection Name Location Risk Trojan.Qhosts C:\RECYCLER\S-1-5-21-1757981266-1292428093-725345543-2762\Dc3.exe High Trojan.MsnAgent C:\RECYCLER\S-1-5-21-1757981266-1292428093-725345543-2762\Dc5.exe High Trojan.Downloader.NVD C:\RECYCLER\S-1-5-21-1757981266-1292428093-725345543-2762\Dc6.exe Elevated Other Sections: I'm not sure where these infections came fom since the viruses are the same as Spyware Doctor previously identified, but the files themselves (recyclers) are new. Again, it appears that Spyware Doctor is not removing these. MELTHECAT
Post #6
Looks like those may be backed up in System Restore, which needs to be reset, to remove them.

That terminology is used by some programs. It could also mean your recycle bin, so be sure to empty it.

One of the best features of Windows XP is the System Restore option, however if Malware infects a computer with this operating system the Malware can be backed up in the System Restore folder. Therefore, clearing the restore points is necessary after a virus removal.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.

    Download the new Ad-Aware SE version, and follow the instructions on how to do a full scan: http://forums.spywareinfo.com/index.php?showtopic=11150
    -reboot after using Ad-Aware SE. Also while there get the VX2 plugin and follow the instructions to run it also.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
I also suggest that you delete any files from "temp", "tmp" folders. In Internet Explorer, click on "Tools" => "Internet Options" => "Delete Files" and select the box that says "Delete All Offline Content" and click on "OK" twice. Also, empty the recycle bin by right clicking on it and selecting "Empty Recycle Bin". These steps should be done on a regular basis.

And also see TonyKlein's good advice
http://castlecops.com/postlite7736-.html
So how did I get infected in the first place?

Safe surfing. :wavey:
Post #9
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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