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Spyware / Malware / Virus Removal

Abnormal Internet Traffic

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I recently began experiencing abnormal internet traffic when opening web pages, meaning the Zone Alarm indicator would show traffic continuing for 20 - 60 seconds after clicking on the address bar "go to" button and this would be accompanied by a repetitive audible clicking every 5 - 10 seconds. Normal would be for internet traffic to run 10 seconds max with a single audible.

I started my own troubleshooting by checking "Show hidden files and folders" and unchecking "Hide extensions for known file types" and "Hide protected operating system files", then running CCleaner followed by the following steps:

1. Ran the following anti-spyware/virus scans in the normal mode with no infections found: Spybot S&D, Ad-Aware, AVG Anti-Spyware and AVG Anti-Virus.

2. Ran the following online scans in the normal mode, again with no infections found: Panda Activescan, McAfee Freescan and Bit Defender Online Scan.

3. Ran the following resident scans in the safe mode, again with no infections found: Spybot S&D, Ad-Aware, AVG Anti-Spyware, SUPERAntiSpyware and AVG Anti-Virus.

4. Ran Spyware Doctor in the safe mode with the following infections detected:
{549B5CA7-4A86-11D7-A4DF-000874180BB3}
{549B5CA7-4A86-11D7-A4DF-000874180BB3}#
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Count
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Time
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Type

5. Ran HJT in the safe mode with none of the items in number 4 detected.

6. Ran Spyware Doctor in the safe mode again with the items in number 4 detected and "fixed". NOTE: Repetitive audible subsided, but abnormal internet traffic continues.

7. Ran HJT in the safe mode again and log is posted below. It looks as though there are at least some "09 (no name) (file missing)" issues and perhaps more. Please advise further action to be taken. Thank you.

Logfile of HijackThis v1.99.1
Scan saved at 11:02:00 AM, on 12/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HijackThis\analyse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKist] C:\Program Files\Digital Media Reader\shwicon2k.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.5.0_08) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…907/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #2
wdat :D

Welcome to Tom Coyote . Sorry about the delay in responding but we are as most times just overwhelmed with logs.

I see nothing bad on your log, lets do a few things.

Run AVG in Safemode and post the report.

Then run HJT in Normal mode and post a new log.
Post #3
Ken,

Thanks for your time and effort. I have run both AVG Anti-Virus and AVG Anti-Spyware in the safe mode and HJT in the normal mode. The logs follow.

wdat

AVG Anti-Virus - Scan Report
———————————————-

General properties,,
Report name,Complete Test,
Start time,1/7/2007 16:01,
End time,1/7/2007 5:56:28 PM (total: 1:54:56.6 hrs),
Launch method,Scanning launched manually,
Scanning result,No threats found,
Report status,Scanning completed successfully,
,,
Object summary,,
Scanned,115598,
Threats Found,0,
Cleaned,0,
Moved to vault,0,
Deleted,0,
Errors,0,
C:\WINDOWS\system32\kernel32.dll,Change,Changed
C:\WINDOWS\system32\shell32.dll,Change,Changed

Report end


AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 7:30:51 PM 1/7/2007

+ Scan result:



Nothing found.


::Report end


Logfile of HijackThis v1.99.1
Scan saved at 8:14:22 PM, on 1/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Digital Media Reader\shwicon2k.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SAdBlock.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\HijackThis\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SuperAdBlockerBHO Class - {00000000-6C30-11D8-9363-000AE6309654} - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Super Ad Blocker Toolbar - {B4B3001E-0F56-4E51-8250-BDE11547EC55} - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\sabtb.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKist] C:\Program Files\Digital Media Reader\shwicon2k.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SuperAdBlocker] C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SAdBlock.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} -
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…907/mcfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SABWinLogon - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Super Ad Blocker Service (SABSVC) - SuperAdBlocker.com - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Post #4
wdat, :D

Your log looks fine but I am a little concerned about this

C:\WINDOWS\system32\kernel32.dll,Change,Changed
C:\WINDOWS\system32\shell32.dll,Change,Changed


We need to make sure all hidden files are showing :
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Once your system is clean, we suggest that you reverse this to keep critical windows files from accidently being deleted.

They are both legitimate windows files but they may have been changed by malware, go to each file and right click on it, then click on Properties > Version and see when the files where written and what company they are related to.
Post #5
Ken, Checked "Show hidden files and folders" Unchecked "Hide file extensions for known types" Unchecked "Hide protected operating system files" Info for C:\WINDOWS\system32\kernel32.dll —————————————————– Created: 8-26-04 Modified: 7-5-06 Company: Microsoft Corp File Version: 5.1.2600.2945 (xpsp_sp2_gdr.060704-2349) Info for C:\WINDOWS\system32\shell32.dll ————————————————– Created: 8-26-04 Modified: 7-13-06 Company: Microsoft Corp File Version: 6.00.2900.2951 (xpsp_sp2_gdr.060713-0009) wdat
Post #6 last edited
DISREGARD—DUPLICATE OF POST #5 Ken, Checked "Show hidden files and folders" Unchecked "Hide file extensions for known types" Unchecked "Hide protected operating system files" Info for C:\WINDOWS\system32\kernel32.dll —————————————————– Created: 8-26-04 Modified: 7-5-06 Company: Microsoft Corp File Version: 5.1.2600.2945 (xpsp_sp2_gdr.060704-2349) Info for C:\WINDOWS\system32\shell32.dll ————————————————– Created: 8-26-04 Modified: 7-13-06 Company: Microsoft Corp File Version: 6.00.2900.2951 (xpsp_sp2_gdr.060713-0009) wdat
Post #7
wdat :D

Both those files are fine, they changed when you upgraded to SP2.


Open HijackThis > Do a System Scan Only, close your browser and all open windows, the only program or window you should have open is HijackThis, check the following entries and click on Fix Checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =


Your Java is up to date but you need to go into the Add-Remove Programs in the Control Panel and uninstall any previous versions before Update 10.

These are orphaned registry entries for malware you had on your system, the malware appears gone but left these behind. Run Spyware Doctor again and see if it removed them.

{549B5CA7-4A86-11D7-A4DF-000874180BB3}
{549B5CA7-4A86-11D7-A4DF-000874180BB3}#
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Count
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Time
{549B5CA7-4A86-11D7-A4DF-000874180BB3}\iexplore#Type

Lets run Blacklight to see if it shows something

Download and Save Blacklight to your desktop:
  • Double-click blbeta.exe
  • Then accept the agreement
  • leave [X]scan through Windows Explorer checked.
  • Click > scan then > next
  • You'll see a list of all items found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers).
  • Copy and paste this log in your next reply.
  • Don't choose the rename option yet! I want to see the log first, because legitimate items can also be present there, such as "wbemtest.exe"
Post #8
Ken, —————————————— Ref 1: C:\WINDOWS\system32\kernel32.dll Ref 2: C:\WINDOWS\system32\shell32.dll Conclusion: Both those files are fine, they changed when you upgraded to SP2. Comment: Both files were last modified July, 2006, but I purchased the machine February, 2005 with SP2 already installed. I'll leave it to you to decide if this needs to be revisited. —————————————– Ran HJT scan only and "fixed" both "R0" entries specified. —————————————— Deleted Jave Update 8. —————————————— Ran Spyware Doctor, report follows: Spyware Doctor Activity Report Generated on 1/8/2007 1:07:53 PM Spyware Doctor Homepage PC Tools Homepage Technical Support Scans (basic information only): Scan Results: scan start: 1/8/2007 1:12:02 PM scan stop: 1/8/2007 1:55:58 PM scanned items: 90644 found items: 0 found and ignored: 0 tools used: General Scanner, Process Scanner, LSP Scanner, Startup Scanner, Registry Scanner, Hosts Scanner, Browser Scanner, Browser Activity Scanner, Disk Scanner, ActiveX Scanner —————————————— Ran Blacklight, log follows: 01/08/07 15:20:13 [Info]: BlackLight Engine 1.0.55 initialized 01/08/07 15:20:13 [Info]: OS: 5.1 build 2600 (Service Pack 2) 01/08/07 15:20:13 [Note]: 7019 4 01/08/07 15:20:13 [Note]: 7005 0 01/08/07 15:20:35 [Note]: 7006 0 01/08/07 15:20:35 [Note]: 7011 1088 01/08/07 15:20:35 [Note]: 7026 0 01/08/07 15:20:36 [Note]: 7026 0 01/08/07 15:20:44 [Note]: FSRAW library version 1.7.1021 01/08/07 15:26:12 [Note]: 7007 0 ——————————————— Additional Item: "016 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} -" seems to be related to AOL. I no longer use AOL and have been deleting remnants of it as I discover them. Q: Okay to delete this entry? Please advise. ——————————————— wdat
Post #9
wdat :D

I have both those files on both my home and work PC and the date and version numbers are identical to yours so I would say they are ok.

You can remove this entry with HJT
O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} -

It looks like Spyware Doctor removed those entries and Blacklight picked up nothing. :thumbup:


Everything seems to be coming up OK, lets run Panda , it is very good at detecting things that may not be showing up on your log.

Run Panda's ActiveScan from here and perform a full system scan.

1. Once you are on the Panda site click the "Scan your PC" button
2. A new window will open…click the big "Check Now" button
3. Enter your Country
4. Enter your State/Province
5. Enter your e-mail address and click send
6. Select either Home User or Company
7. Click the big Scan Now button
8. If it wants to install an ActiveX component allow it
9. It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
Since you are on a slow connection it will take about 15 minuites for the scanner to load.
10. Click on "Local Disks" to start the scan
11. Once scan is done, click "see report" then "save report"
Save the log someplace.
12. reboot
13. Post Panda scan results in your next reply along with a new HJT log.
Post #10
Ken,

—————————————————–
Deleted O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - with HJT, then rebooted.
—————————————————–
Ran Panda ActiveScan, then rebooted. Note: The Panda progress window showed scan progress through to completion and also showed no infections detected for the categories specified. However, I could not find options or buttons for "see report" or "save report". If I just missed them someplace, let me know and I'll run the scan again.
—————————————————–
Ran new HJT scan, log follows:

Logfile of HijackThis v1.99.1
Scan saved at 9:09:18 AM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Digital Media Reader\shwicon2k.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SAdBlock.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HijackThis\analyse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def…//www.yahoo.com
O2 - BHO: SuperAdBlockerBHO Class - {00000000-6C30-11D8-9363-000AE6309654} - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABBHO.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Super Ad Blocker Toolbar - {B4B3001E-0F56-4E51-8250-BDE11547EC55} - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\sabtb.dll
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [SunKist] C:\Program Files\Digital Media Reader\shwicon2k.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SnoopFreeUI] SnoopFreeUI.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SuperAdBlocker] C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SAdBlock.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…907/mcfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SABWinLogon - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Super Ad Blocker Service (SABSVC) - SuperAdBlocker.com - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE
O23 - Service: Snoop Free Service (SnoopFreeSvc) - Unknown owner - C:\WINDOWS\System32\SnoopFreeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
———————————————————-

wdat
Post #11 last edited
Your log looks good :thumbup: I would have liked to see the Panda report, if your up to it, run it again and post the report. You will have that option at the end of the scan.


Zone Alarm indicator <– Mine has constant activity, lots going with programs you have installed. Don't know about the clicking, this is new on me.


Ken
Post #12
Ken, ——————————————————— I ran Panda ActiveScan again and still no option or button visible for viewing or saving a report. I clicked on their HELP menu and found related discussion that explains one will see an option/button for viewing and saving a report IF infected files are detected. This seems to infer no such option is available if no infected files are found. ——————————————————— Regarding the audible clicking, I can now see I misled you. The repetitive audible occurred simultaneously with the ZA indicator showing abnormal (prolonged) internet traffic, but the audible was being generated by Windows or Internet Explorer, not ZA. The audible was the same sound I get when I open this post, or a word file or whatever. The only difference being I was getting 30-50 audibles per command (abnormal) rather than just a single audible per command (normal). It gave me the feeling that a whole lot of data was being uploaded/downloaded that I didn't want to be uploaded/downloaded. ——————————————————— I'm sensing that we are about done. If so, thanks again for your great effort. If there is something further you would like to try, please don't hesitate to contact me. ———————————————————- Regards, wdat
Post #13
Well, your log looks fine :thumbup: so I will leave you with some free tools to install to help keep you more secure.

How did I get infected in the first place ? Read these links and find out how to prevent getting infected again.
  • Tutorial for System Restore <– Do this first to prevent yourself from being reinfected.
  • Tom Coyote
  • TonyKlein CastleCops
  • Grinler BleepingComputer
  • Geeks To Go
  • Dslreports



Here are some free programs to install, don't leave home without them
  • Spybot Search and Destroy 1.4
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.
  • Ad-Aware SE Personal 1.06
    Check for Updates and run a Full System Scan on a regular basis.
  • Spyware Blaster It will prevent most spyware from ever being installed.
  • Spyware Guard It offers realtime protection from spyware installation attempts.
  • Win Patrol This program will warn you when any changes are being made to your system and give you the option to deny the change.
  • IE-Spyad
    IE-Spyad places over 4000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Firefox 2.0 It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
  • Zone Alarm Here is a free Firewall from Zone Labs, I wouldn't access the internet without it.
Thanks for stopping by Tom Coyote , I'm glad I was able to help you. :D
Post #14
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

The help you receive here is free. If you wish to show your appreciation, then you may donate to help keep us online.

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