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Spyware / Malware / Virus Removal

I think I may have downloaded a worm.

3 min read

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Post #1
Please check my log when you have the time- —————————————————————————————————————————– Logfile of HijackThis v1.99.1 Scan saved at 5:10:25 PM, on 12/15/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\system32\msasvc.exe C:\Program Files\SiteAdvisor\4608\SAService.exe C:\WINDOWS\system32\VTTimer.exe C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\sm56hlpr.exe C:\Program Files\SiteAdvisor\4608\SiteAdv.exe C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\wuauclt.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe c:\program files\mcafee.com\agent\mcdetect.exe C:\Documents and Settings\user\Desktop\HijackThis.exe O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll O4 - HKLM\..\Run: [VTTimer] VTTimer.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\4608\SiteAdv.exe O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup O4 - HKLM\..\RunOnce: [mcupdmgr.exe] c:\PROGRA~1\mcafee.com\agent\mcupdmgr.exe -regserver O4 - HKLM\..\RunOnce: [vsoupd.dll] rundll32.exe advpack.dll,RegisterOCX c:\PROGRA~1\mcafee.com\vso\vsoupd.dll O4 - HKLM\..\RunOnce: [mcvsescn.exe] c:\PROGRA~1\mcafee.com\vso\mcvsescn.exe -regserver O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: BTTray.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing) O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O17 - HKLM\System\CCS\Services\Tcpip\..\{9648F1B4-3504-4C54-8ABE-C55FE53437DB}: NameServer = 196.3.132.1 196.3.132.4 O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\4608\SiteAdv.dll O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: Microsoft authenticate service (MsaSvc) - Unknown owner - C:\WINDOWS\system32\msasvc.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\4608\SAService.exe
Post #3
Thanks for the response. I seem to have found the trouble. A worm called PWS-JA. McAfee deleted it and I haven't had any problems since. Thanks again. :)
Post #4
hi DanaS,

good. for your reference:

Be careful of what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Learn more about the program, Does it come bundled with other "3rd party" programs? What do they do? If you search hard enough you can always find a "clean" alternative to any software. Check this database:Spyware Guide or this: Library before installing free/shareware.

Make sure you keep your Windows OS/Browser current by visiting Windows update
occasionaly to download and install any critical updates and service packs. These will patch flaws/bugs that can be exploited.

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Working with Internet Explorer 6 Security Use XP? consider using IE 7.0
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser. You can have and use more than one browser on your computer.
Like Firefox or Opera
Visit these excellent websites to have your browser tested. Jason Levines Toolbox or Browser Security Check


Install a Firewall:A firewall will help to control what comes in from the internet and what leaves your computer to the internet. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Its important to know/learn what routinely needs a internet connection.
Zone Alarm
OutPost Lite
Jetico Personal Firewall
Look n Stop

Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser, but this was the old Outlook Express. Service Pack 2 has made huge improvements to Outlook, but just like with Internet Explorer, you dont have to use it.
try Pegasus E-Mail.

Make sure you have and keep updated Antivirus software
Free for home users:
avast! 4 Home Edition Download
AVG free version 7.0
AntiVir Personal Edition
Clam Win

Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
SuperAntiSpyware
Avg AntiSpyware
Spybot Search and destroy
Ad-Aware SE Personal edition
Microsoft Windows Defender
CounterSpy

Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.Check here first.


AntiTrojan software to fill in the gap:
a2 free
Ewido Anti-Spyware
Trojan Hunter
Tauscan trial version

Other programs to consider:
Process Guard stop events/processes with user intervention
SpywareBlaster add security to IE
IE-SPYAD adds adware peddlers sites/domains to IE restricted zone
ATF cleaner (W2K,XP only) cleans out temp files,history, cookies etc.

Learn More:
Test Your Browser
Parasite Free
Safe Hex
Shelf Lifes page
Browser Security Checkup

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