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Spyware / Malware / Virus Removal

WinHound

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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———————————————————
AVG Anti-Spyware - Scan Report
———————————————————

+ Created at: 7:19:28 PM 12/2/2006

+ Scan result:



HKLM\SOFTWARE\WinHound.com -> Spyware.WinHound : Error during cleaning.
HKLM\SOFTWARE\WinHound.com\WinHound -> Spyware.WinHound : Error during cleaning.
HKLM\SOFTWARE\WinHound.com\WinHound\WinHound -> Spyware.WinHound : Error during cleaning.
HKLM\SOFTWARE\WinHound.com\WinHound\WinHound\License -> Spyware.WinHound : Cleaned with backup (quarantined).


::Report end

Logfile of HijackThis v1.99.1
Scan saved at 8:09:00 PM, on 12/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2

(6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec

Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common

Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common

Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.ex

e
C:\WINDOWS\BCMSMMSG.exe
C:\Program

Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program

Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media

Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mm_tray.exe
C:\Program

Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\BroadJump\Client

Foundation\CFD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH

Jukebox\mmtask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\h

pztsb07.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\guard.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\WINDOWS\system32\cisvc.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Norton Password

Manager\AcctMgr.exe
C:\Program Files\Common

Files\AOL\ACS\AOLDial.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\Program Files\Common Files\Symantec

Shared\ccApp.exe
C:\Program Files\Common

Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7Debug\mdm.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft

AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton Internet

Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\COMMON~1\AOL\110731~1\EE\AOLHOS~

1.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\COMMON~1\AOL\110731~1\EE\AOLServ

iceHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program

Files\Creative\MediaSource\RemoteControl\RCM

an.EXE
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec

Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hewlett-Packard\Digital

Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital

Imaging\bin\hpotdd01.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hewlett-Packard\Digital

Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Hewlett-Packard\Digital

Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet

Explorer\iexplore.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and

Settings\LVW\Desktop\HiJackthis\HijackThis.e

xe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ycomp_adbe/

defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet

Explorer\Main,Start Page =

https://services.aamc.org/AMCAS2_2006/
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://us.rd.yahoo.com/customize/ycomp_adbe/

defaults/sb/*http://www.yahoo.com/search/ie.

html
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Page =

http://us.rd.yahoo.com/customize/ycomp_adbe/

defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Window Title = Microsoft

Internet Explorer presented by Comcast
R1 -

HKCU\Software\Microsoft\Windows\CurrentVersi

on\Internet Settings,ProxyServer = :0
N3 - Netscape 7:

user_pref("browser.startup.homepage",

"https://angel.msu.edu/frameIndex.htm");

(C:\Documents and Settings\LVW\Application

Data\Mozilla\Profiles\default\24qtuvew.slt\p

refs.js)
N3 - Netscape 7:

user_pref("browser.search.defaultengine",

"engine://C%3A%5CProgram%20Files%5CNetscape%

5CNetscape%5Csearchplugins%5CSBWeb_01.src");

(C:\Documents and Settings\LVW\Application

Data\Mozilla\Profiles\default\24qtuvew.slt\p

refs.js)
O2 - BHO: Yahoo! Companion BHO -

{02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\ycomp5_5

_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat

7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper

- {4A368E80-174F-4872-96B5-0B27DDD11DB2} -

C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Comcast Toolbar -

{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) -

{53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess -

{5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST -

{9394EDE7-C8B5-483E-8773-474BF36AF6E4} -

C:\Program Files\MSN

Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security 2006 -

{9ECB9560-04F9-4bbc-943D-298DDF1699E1} -

C:\Program Files\Common Files\Symantec

Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper -

{A8F38D8D-E480-4D52-B7A2-731BB6995FDD} -

C:\Program Files\Norton Internet

Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper -

{AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar3.dll
O2 - BHO: MSNToolBandBHO -

{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} -

C:\Program Files\MSN Apps\MSN Toolbar\MSN

Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program

Files\Yahoo!\Companion\Installs\cpn\ycomp5_5

_7_0.dll
O3 - Toolbar: MSN -

{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} -

C:\Program Files\MSN Apps\MSN Toolbar\MSN

Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security 2006

- {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} -

C:\Program Files\Common Files\Symantec

Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus -

{C4069E3A-68F1-403E-B40E-20066696354B} -

C:\Program Files\Norton Internet

Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Comcast Toolbar -

{4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} -

C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: &Google -

{2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe

/installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program

Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program

Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program

Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program

Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla]

C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry]

C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program

Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program

Files\MUSICMATCH\MUSICMATCH

Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program

Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [mmtask] C:\Program

Files\MUSICMATCH\MUSICMATCH

Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\System32\spool\drivers\w32x86\3\h

pztsb07.exe
O4 - HKLM\..\Run: [UpdateManager]

"C:\Program Files\Common Files\Sonic\Update

Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PestPatrol Control

Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck]

C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol]

C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program

Files\Norton Password Manager\AcctMgr.exe

/startup
O4 - HKLM\..\Run: [gcasServ] "C:\Program

Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program

Files\Common

Files\AOL\1107310946\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program

Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program

Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program

Files\Common Files\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program

Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] C:\Program

Files\Support.com\bin\tgcmd.exe /server

/startmonitor /deaf
O4 - HKLM\..\Run: [QuickTime Task]

"C:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program

Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware]

"C:\Program Files\Grisoft\AVG Anti-Spyware

7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer]

C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DWHeartbeatMonitor]

C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program

Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RemoteCenter] C:\Program

Files\Creative\MediaSource\RemoteControl\RCM

an.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program

Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: SpywareGuard.lnk = C:\Program

Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed

Launch.lnk = C:\Program Files\Adobe\Acrobat

7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk

= ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk =

C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar

search - res://C:\Program Files\AOL

Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate

English Word - res://c:\program

files\google\GoogleToolbar1.dll/cmwordtrans.

html
O8 - Extra context menu item: Backward Links

- res://c:\program

files\google\GoogleToolbar1.dll/cmbacklinks.

html
O8 - Extra context menu item: Cached

Snapshot of Page - res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to

Microsoft Excel -

res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EX

E/3000
O8 - Extra context menu item: Similar Pages

- res://c:\program

files\google\GoogleToolbar1.dll/cmsimilar.ht

ml
O8 - Extra context menu item: Translate Page

into English - res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll (file

missing)
O9 - Extra 'Tools' menuitem: Sun Java

Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll (file

missing)
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows

Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spop: C:\Program

Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .spt: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program

Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: ppctlcab -

http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF:

{05D44720-58E3-49E6-BDF6-D00330E511D3}

(StagingUI Object) -

http://zone.msn.com/binFrameWork/v10/Staging

UI.cab46479.cab
O16 - DPF:

{3BB54395-5982-4788-8AF4-B5388FFDD0D8}

(ZoneBuddy Class) -

http://zone.msn.com/BinFrameWork/v10/ZBuddy.

cab32846.cab
O16 - DPF:

{406B5949-7190-4245-91A9-30A17DE16AD0}

(Snapfish Activia) -

http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF:

{5736C456-EA94-4AAC-BB08-917ABDD035B3}

(ZonePAChat Object) -

http://zone.msn.com/binframework/v10/ZPAChat

.cab32846.cab
O16 - DPF:

{6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5cons

umer/V5Controls/en/x86/client/wuweb_site.cab

?1094340421481
O16 - DPF:

{644E432F-49D3-41A1-8DD5-E099162EEEC5}

(Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/SharedCon

tent/common/bin/cabsa.cab
O16 - DPF:

{94B82441-A413-4E43-8422-D49930E69764}

(TLIEFlashObj Class) -

https://webchat.dell.com/Media/VisitorChat/T

LIEFlash.CAB
O16 - DPF:

{B49C4597-8721-4789-9250-315DFBD9F525}

(IWinAmpActiveX Class) -

http://cdn.digitalcity.com/radio/ampx/ampx2.

6.1.11_en_dl.cab
O16 - DPF:

{B8BE5E93-A60C-4D26-A2DC-220313175592}

(ZoneIntro Class) -

http://zone.msn.com/binFramework/v10/ZIntro.

cab34246.cab
O16 - DPF:

{CAC181B0-4D70-402D-B571-C596A47D0CE0}

(CBankshotZoneCtrl Class) -

http://zone.msn.com/bingame/zpagames/zpa_poo

l.cab42858.cab
O16 - DPF:

{DA2AA6CF-5C7A-4B71-BC3B-C771BB369937}

(StadiumProxy Class) -

http://zone.msn.com/binframework/v10/StProxy

.cab41227.cab
O18 - Protocol: msnim -

{828030A1-22C1-4009-854F-8E305202313F} -

"C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file

missing)
O20 - Winlogon Notify: SABWinLogon -

C:\Program Files\SuperAdBlocker.com\Super Ad

Blocker\SABWINLO.DLL
O20 - Winlogon Notify: WgaLogon -

C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL

ACS) - America Online - C:\Program

Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL

TopSpeedMonitor) - America Online, Inc -

C:\Program Files\Common

Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Automatic LiveUpdate

Scheduler - Symantec Corporation -

C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.ex

e
O23 - Service: AVG Anti-Spyware Guard -

Anti-Malware Development a.s. - C:\Program

Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager

(ccEvtMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security

Password Validation (ccISPwdSvc) - Symantec

Corporation - C:\Program Files\Norton

Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy

(ccProxy) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager

(ccSetMgr) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec

Corporation - C:\Program Files\Norton

Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM

Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: InstallDriver Table Manager

(IDriverT) - Macrovision Corporation -

C:\Program Files\Common

Files\InstallShield\Driver\11\Intel

32\IDriverT.exe
O23 - Service: IFA_Moore Service - Unknown

owner - C:\Program Files\Common Files\Primal

Pictures Shared\Service\IFA_Moore Service

File.exe
O23 - Service: iPod Service - Apple

Computer, Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec

Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect

Service (navapsvc) - Symantec Corporation -

C:\Program Files\Norton Internet

Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center

Service (NSCService) - Symantec Corporation

- C:\Program Files\Common Files\Symantec

Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service

(NVSvc) - NVIDIA Corporation -

C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation

- C:\Program Files\Common Files\Sony

Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP -

C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) -

Symantec Corporation - C:\Program

Files\Norton Internet Security\Norton

AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers

Service (SNDSrvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc)

- Symantec Corporation - C:\Program

Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) -

Sony Corporation - C:\Program Files\Common

Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec

Corporation - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service

(WANMiniportService) - America Online, Inc.

- C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner -

C:\WINDOWS\System32\WLTRYSVC.EXE
cl78 :D

Welcome to Tom Coyote .


Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.


Your HJT log is unreadable the way you posted it, do it this way.
  • Open HJT Scan and Save a Log File, it will open in Notepad
  • Go to Edit> Select All…..Edit > Copy and Paste the new log into this thread.
  • Please use the [external image: Posted Image] Button and not the New Topic Button
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.


I need to see the Smitfraud report and a new HJT log.
Thanks for your help. :)



SmitFraudFix v2.128

Scan done at 1:03:54.98, Wed 12/06/2006
Run from C:\Documents and Settings\LVW\Local Settings\Temporary Internet Files\Content.IE5\C949INOD\SmitfraudFix[1]\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\warnhp.html FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\LVW


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\LVW\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\lvw\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

HKLM\SOFTWARE\WinHound.com FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» pe386-msguard-lzx32


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End


Logfile of HijackThis v1.99.1
Scan saved at 1:08:20 AM, on 12/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\AOL\110731~1\EE\AOLHOS~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\COMMON~1\AOL\110731~1\EE\AOLServiceHost.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\LVW\Desktop\HiJackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://services.aamc.org/AMCAS2_2006/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb…/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb…//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer presented by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage", "https://angel.msu.edu/frameIndex.htm"); (C:\Documents and Settings\LVW\Application Data\Mozilla\Profiles\default\24qtuvew.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\LVW\Application Data\Mozilla\Profiles\default\24qtuvew.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1107310946\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094340421481
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB
O16 - DPF: {B49C4597-8721-4789-9250-315DFBD9F525} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/…ro.cab53083.cab
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab42858.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: SABWinLogon - C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IFA_Moore Service - Unknown owner - C:\Program Files\Common Files\Primal Pictures Shared\Service\IFA_Moore Service File.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
Lets do this…


Download and install the 30 day trial of AVG Anti-Spyware 7.5 to your desktop.
  • Once you have downloaded AVG Anti-Spyware 7.5, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon Update then select the Update now link.
  • Next select the Start Update button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the Scanner icon at the top of the screen, then select the Settings tab.
  • Once in the Settings screen click on Recommended actions and then select Quarantine <– Dont forget this
  • Under Reports
  • Select Automatically generate report after every scan
  • Un-Select Only if threats were found
  • Close AVG Anti-Spyware 7.5 <– Do not run the scan yet.



Boot your computer into Safemode
  • Go to Start> Shut Off your Computer> Restart
  • As the computer starts to boot-up, Tap the F8 KEY somewhat rapidly.
  • This will bring up a menu.
  • Use the Up and Down Arrow Keys to scroll up to SAFEMODE
  • Then press the Enter on your Keyboard
Tutorial if you need it How to boot into Safemode



Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.

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The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.




Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.



  • Launch AVG Anti-Spyware 7.5 by double-clicking the icon on your desktop.
  • Select the Scanner icon at the top and then the Scan tab then click on Complete System Scan.
  • Ewido will now begin the scanning process, be patient this may take a little time.
  • Once the scan is complete do the following:
  • If you have any infections you will prompted, then select Apply all actions
  • Next select the Reports icon at the top.
  • Select the Save report as button in the lower left hand of the screen and save it to a text file on your system
  • make sure to remember where you saved that file, this is important
  • Close AVG Anti-Spyware 7.5
IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning process:



I need to see the AVG log, the Smitfraud log and a New HJT log please.
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