DrWatsonPostmortemDebugger (Merged two)

I will try to be brief. Some wacko reported me to the local police as having kiddy porn on my computer. County police came over and ran an "FBI Approved" software to check for any porn. After the deputy had a problem running this software (seems there have been problems in the past with this software and E machines) he had the other deputy do a manual check and of course nothing was found. After they left I went to log on to my MSN account and when the login screen appeared I cound not login in but this appeared through my Zone Alarm warning. DrWatsonPostmortem debugger is trying to access. No matter if I allow or deny I cannot access my MSN login because it closes. I can still use my roadrunner and get my outlook express email. How do I get rid of this problem please? Also please try and keep whatever process I must do as simple as possible or give me step by step. Thanks' Paul (email addresses are not allowed to be shown in posts- Coyote)

I will try to be brief. Some wacko reported me to the local police as having kiddy porn on my computer. County police came over and ran an "FBI Approved" software to check for any porn. After the deputy had a problem running this software (seems there have been problems in the past with this software and E machines) he had the other deputy do a manual check and of course nothing was found. After they left I went to log on to my MSN account and when the login screen appeared I cound not login in but this appeared through my Zone Alarm warning. DrWatsonPostmortem debugger is trying to access. No matter if I allow or deny I cannot access my MSN login because it closes. I keep the MSN account in case my roadrunner goes down. I am able to access MSN thru roadrunner or my dial-up modem. I can still use my roadrunner and get my outlook express email. How do I get rid of this problem please? Also please try and keep whatever process I must do as simple as possible or give me step by step. Thanks' Paul (email addresses not allowed in posts, user gords removed from this site, he is not an approved helper at this forum- Coyote)

I didn't consider it an invasion of my privacy. They asked if they could do a search on my computer and I said Ok. I appreciate the advise for my puter but I don't see the need to format and reinstall OS

Run your Windows Disk CleanUp utility to clear out any Temporary Junk files. Delete your Temporary Internet Files and allow removal of Offline Temporary Internet files. Run your Anti-Spyware utilities (Spybot Search & Destroy and Ad-Aware) and maybe an online Malware scan or two. Keep us posted if you require further assistance. Best Regards

the user gords has been removed from this forum, he was not approved to provide help here. please have patience as I will find someone to help you

Hi Gords, Sorry about any inconvenience you may have experienced with the your various threads being consolidated. And Just a Note: It is not a good idea to post a valid email address into an open Forum. No telling what spammers would do with your address, and they are always on the lookout to find new victims. Coyote has asked me to continue working with you to resolve this problem. I'll be right back with some specific suggestions and a link for a tool that will help you. Best Regards, Doug

Hi InKeeper4,

If the recommendations I offered above have not solved your problem, then what has probably occurred is that your MSN internet connection was "broken" by the procedures that you mention got applied to your machine by the investigators.

Below, please find a link to "winsockxpfix" which is a tool that will restore your internet connectivity to its original status. Since the tool utilizes changes to the Registry, I like to have users make a full backup of their system, by using System Restore, before using the tool.

How to create a System Restore point?
Click Start, All Programs, Accessories, System Tools, System Restore
For Classic Start Menu: Click Start, Programs, Accessories, System Tools, System Restore.

Click - Create a restore point, and then click Next.

In the Restore point description box, type a name to identify this restore point. System Restore automatically adds to this name the date and time that this Restore Point is created.

To finish creating this restore point, click Create.

You can also launch System Restore window by typing the command below, in the RUN box:

%SystemRoot%\System32\restore\rstrui.exe

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Method (1)

Please download "winsockxpfix", from here:
http://www.snapfiles.com/get/winsockxpfix.html

If you are unable to use this computer to download the file, then download it from a different computer and burn the file to a CD.

Simply Run Winsockxpfix by double clicking on it.
Next:
Reboot your machine.
WinsockXPfix should have restored your internet connectivity.
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Method (2)

If you machine is running Windows XP and has been updated to XP Service Pack 2 (SP2), then there is an easier way to go about this repair:

Go to: Start - Run - (type)cmd
A dos Window will appear.
Type next in the dos window: netsh winsock reset
hit enter.

This should solve your broken connection.

Reboot.

________________________________________

In the "rare" event that there is still a problem, we can look at issues related to Windows Firewall or any third-party Firewall you may have installed.

But first things first.
Complete this repair using one of the two method above.

Post back with your progress.

Best Regards
Use